Top 216 Web analytics manager Jobs in San Jose, Ca

IT Support Data Scientist, Employee Experience & Productivity, IS&T
Apple —Sunnyvale, CA
- $144,600 - $218,000 a year
- Mid-level
- SQL
- Analysis skills
- Employee stock purchase plan
- Health insurance
5d
Search Engine Optimization (SEO) Manager
Palo Alto Networks —Santa Clara, CA
- $119,000 - $193,500 a year
- Full-time
- Computer science
- Computer Science
- Marketing
Product Marketing Manager, Data Center
Micron —San Jose, CA
- $161,549 - $214,000 a year
- Part-time
- Marketing
- Engineering
- Mid-level
- Employee stock purchase plan
- Paid holidays
6d
Senior Web Marketing Manager
Delinea —Redwood City, CA
- $120,000 - $150,000 a year
- Full-time
- Remote
- Criminal background check
- Product management
- Senior level
- Paid holidays
- Health insurance
13d
(USA) Senior Manager, Advanced Analytics
Walmart —Sunnyvale, CA
- $108,000 - $234,000 a year
- Management
- Computer Science
- High school
- Paid jury duty
- Disability insurance
Product Manager
Adobe —San Jose, CA
- $105,300 - $205,150 a year
- Full-time
- Bachelor of Science
- Writing skills
- Merchandising
Finance Project Manager
Apple —Cupertino, CA
- $140,700 - $211,400 a year
- Computer Science
- Bachelor of Science
- Engineering
- Employee stock purchase plan
- Health insurance
2d
Finance Analytics & AI Manager
Deloitte —San Jose, CA
- $141,200 - $278,300 a year
- Full-time
- Up to 50% travel
- ERP systems
- Continuous improvement
Sr Customer Solutions Manager, Strategic Accounts
Amazon Web Services, Inc. —Santa Clara, CA
- $176,600 - $239,000 a year
- Full-time
- 5 years
- AWS
- Travel
- AD&D insurance
- Health insurance
Content SEO Program Manager
Apple —Cupertino, CA
- $149,700 - $225,600 a year
- 8 years
- Mentoring
- Senior level
- Employee stock purchase plan
- Health insurance
9d
Product Marketing Manager Technical, AWS Storage
Amazon Web Services, Inc. —Santa Clara, CA
- $130,500 - $176,000 a year
- Full-time
- Bachelor's degree
- Product management
- Fair chance
- AD&D insurance
- Health insurance
(USA) Staff, Technical Program Manager
Walmart —Sunnyvale, CA
- $110,000 - $286,000 a year
- Computer Science
- High school
- Office
- Paid jury duty
- Disability insurance
9d
Project Manager
Super Micro Computer —San Jose, CA
- $90,000 - $140,000 a year
- Computer Science
- Marketing
- 5 years
(USA) Senior Manager, Data Engineering
Walmart —Sunnyvale, CA
- $143,000 - $286,000 a year
- Computer science
- Azure
- Computer Science
- Paid jury duty
- Paid parental leave
(USA) Principal, Technical Program Manager
Walmart —Sunnyvale, CA
- $110,000 - $286,000 a year
- Computer Science
- High school
- System design
- Paid jury duty
- Disability insurance
9d
Legal Operations Specialist
PROCEPT BioRobotics Corporation —San Jose, CA
- $99,760 - $117,370 a year
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Opportunities for advancement
Quick Apply
Business Development Officer
First Commercial Bank(USA) —San Jose, CA
- From $71,040 a year
- Full-time
- Background check
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
Web & Social
Mike & Niki's Honey Company —Campbell, CA
- Email
- Mid-level
- Organizational skills
- Communication skills
Product Manager Web (AEM) Solutions (6-month Fixed Term, Benefitted)
Stanford Health Care —Palo Alto, CA
- $55.85 - $74.00 an hour
- Full-time
- 6 years
- Computer Science
- Bachelor of Science
12d
Marketing Manager
Clavax —San Jose, CA
- Full-time
- Marketing
- Office
- Master's degree
- Health insurance
- Flexible schedule

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IT Support Data Scientist, Employee Experience & Productivity, IS&T

Apple -
Sunnyvale, CA

Apply Now

Job Details

$144,600 - $218,000 a year
5 days ago

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
RSU
Retirement plan

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Database systems
Business intelligence report generation
Dashboard creation support
SQL
Data-driven problem-solving
IT
Statistical analysis tools

Full Job Description

The difference between data and intelligence is context. This role enriches data with business context to produce insights that enable intelligent decisions. Join Apple's Information Systems and Technology (IS&T) organization, the engine powering Apple. As a member of the Employee Productivity & Support Data Science team, you will use data to improve how Apple delivers technical support to its employees. You will pull and prepare data from multiple systems, build dashboards and visualizations, and conduct analyses that help IT support leaders understand operational performance and make informed decisions. This role is about interpreting data, extracting insights, and partnering closely with the business to turn those insights into better decisions.

Description

In this role, you will support the IS&T Support organization by building and maintaining the analytical assets it relies on - dashboards, reports, and ad-hoc analyses that surface how the support ecosystem is performing across a variety of support channels. You will draw on your expertise in IT support analytics to understand how employees seek help, identify where processes can improve, and develop metrics that measure operational efficiency and service quality. A core part of the role is partnership: you will work directly with support leaders and operational managers to understand their challenges, translate them into analytical work, and deliver findings that are clear, accurate, and actionable. You are not building in isolation - you are a thought partner who understands the business well enough to know what to measure and why it matters. Day to day, you will write SQL to model data from large datasets, build and maintain Tableau dashboards, conduct analyses to identify trends and anomalies, and present your findings to stakeholders at various levels - all while using AI tools to accelerate your analytical work. The ideal candidate is someone who is technically strong, detail-oriented, and equally motivated by the work the data enables as by the data itself.","responsibilities":"Partner with support leaders and operational managers to understand their needs, translate business questions into data problems, and deliver recommendations grounded in evidence.

Extract, clean, transform, and validate data from multiple support systems - including ticketing platforms, contact center tools, and AI interaction logs - creating reliable datasets for analysis and visualization.

Build and maintain dashboards and reports in Tableau, and actively consume those assets to identify trends, surface anomalies, and communicate insights back to stakeholders.

Conduct deep-dive analyses on support operations data to answer questions that existing dashboards do not address - packaging findings into clear, audience-ready deliverables such as slides or annotated visualizations.

Use AI to accelerate insight generation - summarizing patterns, classifying data, and enhancing the speed and depth of analytical work - while validating outputs to ensure accuracy and reliability.

Develop and maintain well-documented, reproducible analytical workflows - writing clean SQL, organizing code in GitHub, and ensuring that analyses can be understood and extended by others on the team.

Monitor data quality across support data sources, flagging issues proactively and working with data engineering to resolve them.

Preferred Qualifications

Master's degree or PhD in a quantitative or business field (e.g., statistics, data science, economics, operations research, applied mathematics, the natural sciences, or an MBA with analytics concentration)

Working knowledge of support operations and how data informs staffing models, triage optimization, and process improvement.

Working knowledge of clickstream data and web analytics as applied to content or service performance measurement.

Proficiency in version control and collaborative documentation practices using tools like GitHub.

Knowledge of statistical modeling, including hypothesis testing, regression, and foundational causal inference methods.

Track record of applying AI to real-world data analytics and general productivity challenges.

Ability to communicate analytical findings clearly to both technical and non-technical audiences, adapting depth and format to the situation.

Comfort with ambiguity; ability to define the analytical approach when the business question is loosely framed.

Proven ability to build trust with leaders across diverse functional areas.

Minimum Qualifications

Bachelor's degree and 3+ years of relevant experience in data analytics, business intelligence, data science, or a related quantitative field - or a Master's degree in a quantitative or business discipline with 2+ years of relevant experience.

3+ years of hands-on experience writing SQL to extract, transform, and analyze data from large, multi-source datasets.

3+ years of experience building dashboards and visualizations in Tableau, Looker, or equivalent.

3+ years of experience in Python or R for data manipulation and analysis.

3+ years of experience working with IT support data, including ticketing systems, contact center platforms, or multi-channel interaction data.

3+ years of experience delivering analytical work in a fast-paced environment with evolving priorities and multiple concurrent stakeholders.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $218,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apply Now

Refine Your Search

web analytics manager jobs in san jose, ca

IT Support Data Scientist, Employee Experience & Productivity, IS&T

Search Engine Optimization (SEO) Manager

Product Marketing Manager, Data Center

Senior Web Marketing Manager

(USA) Senior Manager, Advanced Analytics

Product Manager

Finance Project Manager

Finance Analytics & AI Manager

Sr Customer Solutions Manager, Strategic Accounts

Content SEO Program Manager

Product Marketing Manager Technical, AWS Storage

(USA) Staff, Technical Program Manager

Project Manager

(USA) Senior Manager, Data Engineering

(USA) Principal, Technical Program Manager

Legal Operations Specialist

Business Development Officer

Web & Social

Product Manager Web (AEM) Solutions (6-month Fixed Term, Benefitted)

Marketing Manager

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