Top 107 Servicenow Jobs in San Jose Ca

Senior Machine Learning Engineer, GAI Search Relevance - Moveworks
ServiceNow —Mountain View, CA
- $161,300 - $274,200 a year
- Online Application
- Residential
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
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Staff Software Engineer, Agentic Systems - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Residential
- Fair chance
- Senior level
Quick Apply
Staff MLE, GAI Search Platform - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Residential
- Mentoring
- Fair chance
Quick Apply
Staff Agentic Search Infrastructure Engineer - Moveworks
ServiceNow —Mountain View, CA
- $165,500 - $291,400 a year
- Online Application
- Computer science
- 6 years
- Computer Science
- Employee stock purchase plan
- Health insurance
Quick Apply
Machine Learning Engineer, Agentic Systems - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Mid-level
- Residential
- Fair chance
Quick Apply
Senior Machine Learning Engineer, Agentic AI Systems - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- System design
- Residential
- Fair chance
Quick Apply
Senior Machine Learning Engineer, Agentic Systems - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Computer Science
- 5 years
- Residential
Quick Apply
Senior Staff Software Engineer, Agentic AI Systems - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Residential
- Java
- Mentoring
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Staff Machine Learning Engineer, Agentic App Platform
ServiceNow —Mountain View, CA
- Online Application
- Computer science
- 7 years
- Computer Science
Quick Apply
Staff Software Engineer, Conversational and Agentic AI Platform Services
ServiceNow —Santa Clara, CA
- $166,500 - $291,400 a year
- Online Application
- Software troubleshooting
- Residential
- Java
- Employee stock purchase plan
- Health insurance
Quick Apply
Staff Software Engineer
ServiceNow —Santa Clara, CA
- $166,500 - $291,400 a year
- Online Application
- Computer science
- Computer Science
- English
- Employee stock purchase plan
- Health insurance
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14d
Senior Staff AI-Native Software Engineer – Agentic Systems
ServiceNow —Santa Clara, CA
- $201,300 - $352,300 a year
- Online Application
- Hybrid work
- System design
- Residential
- Java
- Employee stock purchase plan
- Health insurance
Quick Apply
Staff Software Engineer, Developer Experience — Moveworks
ServiceNow —Mountain View, CA
- $166,500 - $291,400 a year
- Online Application
- Residential
- 8 years
- Mentoring
- Employee stock purchase plan
- Health insurance
Quick Apply
Machine Learning Engineering Manager, GAI Search Relevance - Moveworks
ServiceNow —Mountain View, CA
- $139,700 - $216,500 a year
- Online Application
- Computer Science
- Residential
- Master's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Software Engineer, Agentic AI Systems - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- 5 years
- Residential
- Java
Quick Apply
Senior Software Engineer, Agentic Systems - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Residential
- Fair chance
- Senior level
Quick Apply
Senior Application Security Engineer - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Computer science
- Azure
- Computer Science
Quick Apply
Principal Software Engineer
ServiceNow —Santa Clara, CA
- $221,200 - $387,100 a year
- Online Application
- System design
- 11+ years
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Staff Software Engineer, Integrations (Tech Lead) — Veza
ServiceNow —Santa Clara, CA
- $190,900 - $334,100 a year
- Online Application
- Hybrid work
- Azure
- 11+ years
- Office
- Employee stock purchase plan
- Health insurance
Quick Apply
AVP, Energy & Utilities Industry GTM
ServiceNow —Santa Clara, CA
- $206,100 - $371,000 a year
- Online Application
- Remote
- 11+ years
- Residential
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply

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Senior Machine Learning Engineer, GAI Search Relevance - Moveworks

ServiceNow -
Mountain View, CA

Quick Apply

Job Details

Full-time
$161,300 - $274,200 a year

Benefits

Employee stock purchase plan
Health insurance
Flexible spending account
Family leave
401(k) matching

Qualifications

AI models
Search engines
Go
Tooling
Collaboration with product development teams
Machine intelligence
Application design
Design engineering
Natural language processing
Machine learning (ML) fundamentals
Senior level
Log analysis

Full Job Description

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What You Will Do

We are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks, we build search technology to answer enterprise users’ tech questions instantly, by combining modern information retrieval methodology with the latest advancement in natural language understanding. Our core Search product value is achieved through the capability of accurately retrieving, matching and ranking text snippets extracted from heterogeneous knowledge sources, as direct answers to users’ requests. You will play a critical role in boosting answer quality by meeting the challenges such as lexical gap, semantic text understanding, and data sparsity.

We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers. To be successful, you'll be partnering with product, user experience, customer success and other engineering teams to identify, define and build elegant solutions.

Craft new ranking features and optimizing existing ones to enhance relevance metrics
Develop algorithm framework to support diversified ranking features
Design platform and tooling to enable parallel ranking experiments
Develop metrics to evaluate ranking performance

Qualifications

What You Bring To The Table

First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
Background in text processing, information retrieval, natural language understanding, or machine learning

Nice to Have

Experience in Golang

$ 161,300-$ 274,200
For positions in this location, we offer a base pay of $161,300 - $274,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Refine Your Search

servicenow jobs in san jose ca

Senior Machine Learning Engineer, GAI Search Relevance - Moveworks

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Machine Learning Engineering Manager, GAI Search Relevance - Moveworks

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Senior Staff Software Engineer, Integrations (Tech Lead) — Veza

AVP, Energy & Utilities Industry GTM

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