Top 292 Analyst, information technology Jobs in San Juan, Pr

Desktop Support
HAYS —Carolina, PR
- $30 - $35 an hour
- Call employer
- Computer science
- Computer Science
- Mid-level
- 401(k)
- Life insurance
IT Help Desk Analyst (Onsite)
OneTrust International LLC —San Juan, PR
- $18 - $22 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
IT Specialist
Carlos Albizu University —San Juan, PR
- Online Application
- Computer Science
- Computer literacy
- HIPAA
Desktop Technician
Artech LLC —San Juan, PR
- $15 an hour
- Contract
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Specialist
Tech Medical Group —Guaynabo, PR
- From $60,000 a year
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Analyst, Information Technology (Testing)
Oriental Bank in San Juan —Hato Rey, PR
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Computer Science
Analista De Apoyo Al Usuario De It Nivel II
MCS HEALTHCARE HOLDINGS, LLC —San Juan, PR
- Spanish
- Computer science
- Computer Science
2d
IT Technician
Rio Grande & Area de Isla Verde —Carolina, PR
- Full-time
- Spanish
- English
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
9d
IT Help Desk
JOBSatPR —Guaynabo, PR
- From $45,000 a year
- Full-time
- Spanish
- English
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Claims Analyst - REMOTE
Ryder System —San Juan, PR
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
7d
IT SUPPORT SPECIALIST
TPIS —San Juan, PR
- $14.50 - $16.50 an hour
- Full-time
- Spanish
- English
- Office
Quick Apply
Information Technology Specialist-Mid Level
UPTURN —San Juan, PR
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
SERVICE DESK SPECIALIST
Universal Insurance —Guaynabo, PR
- Full-time
Quick Apply
Windows 1st Line Support
AXIANS EI —Parque, PR
- $1,260 a week
- English
- Mid-level
- Office
Quick Apply
3d
Jr IT Help Desk Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- Microsoft Outlook
- English
IT Service Desk Coordinator
Grupo Ferré Rangel —Guaynabo, PR
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
2d
Information Technology Specialist-Cerrado
UPTURN —San Juan, PR
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
Data Analyst
PROVIDER NETWORK SOLUTIONS OF PUERTO RICO LLC —San Juan, PR
- Full-time
- 401(k)
Quick Apply
IT Specialist
Starbucks PR —San Juan, PR
- Full-time
- Computer science
- Computer Science
- Word processing
Quick Apply
IT Help Desk Lead
Driven Advisors —Guaynabo, PR
- Full-time
- Spanish
- Basic math
- English
Quick Apply

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analyst, information technology jobs near san juan, pr

Desktop Support

HAYS -
Carolina, PR

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Job Details

$30 - $35 an hour

Benefits

401(k)
Life insurance

Qualifications

Desktop computer repair
Customer communication
Network troubleshooting
Providing information to customers
Hardware maintenance
Printer (troubleshooting support)
DHCP
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
DNS
macOS administration
Technical customer support for office equipment
Productivity software
VPN management
Cross-functional collaboration
Project planning phase
Peripheral hardware support
Cross-functional communication

Full Job Description

Desktop Support – CTP – Durham, NC/Hybrid – $30.00 - $35.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking Desktop Support in Durham, NC/Hybrid.

ROLE DESCRIPTION

The IT Support Technician will perform a variety of duties supporting the company's user base and act as a tier one support for basic network infrastructure. This position is responsible for tier 1 support and ensures proper escalation of all advanced issues directly with the IT team and vendors when applicable. The IT Support Technician will work with the business to coordinate interoperability, customization, and upgrade planning for all application systems. This position will partner with stakeholders to develop training materials and guidelines for the business.

Provide technical support for Windows and Mac computers - H/W & S/W
Support of remote staff including VPN troubleshooting
Build new Windows and Mac computers for onboarding and upgrades.
Work with End Users to migrate from old computers to new.
Troubleshoot Mac OS and application issues - specifically after OS upgrades.
Perform antivirus scans/updates and patching.
Work with business to develop and maintain asset equipment replacement program.
Prepares and maintains appropriate written documentation for systems, infrastructure, maintenance logs, and procedures.
Support office phone systems and company-provided cell phones.
On call availability.
Identifies, investigates and resolves end user challenges with computer software and hardware or escalates appropriately.
Maintains knowledge of technology trends and innovations.
Collaborates with escalation points to explain errors.
Provide tier 1 application support for primary systems while ensuring SLAs are met.
Coordinate advanced troubleshooting with application service providers.
Ensure interoperability between and within systems.
Champion new application/upgrade projects.

SKILLS & REQUIREMENTS

Ability to adapt to a highly entrepreneurial environment and respond to changes quickly.

Strong problem-solving and critical thinking skills with focus on driving positive results to the bottom line.

Detail oriented, strong organizational and time management skills.
Self-motivated.
Able to maintain and build effective relationships with cross-functional teams.
An understanding of DNS, DHCP, and VPN concepts.
Strong analytical and communication skills.
Demonstrated project planning skills.
Understanding of basic networking principles.
Excellent customer service skills.
Bachelor’s Degree in Computer Science or Information Systems strongly preferred.
At least 2-3 years of experience in both applications and networking.
At least 2-3 years supporting Windows and Mac computers.
Experience in a customer facing role.
Experience with office operations, general Windows OS, and Microsoft Office products required.
Experience troubleshooting computer and printer hardware issues.
Experience working with applications that have a database backend preferred.
1-3 years of experience providing desktop support
Experience supporting both Mac and Windows devices
Soft skills to support internal customers at all levels, including executives
Stable work history - no career contractors

Benefits/Other Compensation

Medical, Dental, Life Insurance, 401K.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

#1185052

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Refine Your Search

analyst, information technology jobs in san juan, pr

Desktop Support

IT Help Desk Analyst (Onsite)

IT Specialist

Desktop Technician

IT Specialist

Analyst, Information Technology (Testing)

Analista De Apoyo Al Usuario De It Nivel II

IT Technician

IT Help Desk

Claims Analyst - REMOTE

IT SUPPORT SPECIALIST

Information Technology Specialist-Mid Level

SERVICE DESK SPECIALIST

Windows 1st Line Support

Jr IT Help Desk Administrator

IT Service Desk Coordinator

Information Technology Specialist-Cerrado

Data Analyst

IT Specialist

IT Help Desk Lead

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