Top 274 Technical support engineer Jobs in San Juan, Pr

Wireless Technical Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Computer Science
- Writing skills
- English
Staff Software Engineer
Vast LLC —San Juan, PR
- $160,000 - $180,000 a year
- Full-time
- Azure
- System design
- Research
Quick Apply
Projects Controls SME & AI
CPM —Guaynabo, PR
- Full-time
- Computer Science
- Engineering
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Sr Engineer-CMMS
INFOTREE GLOBAL SOLUTIONS PRIVATE LIMITED —Juncos, PR
- $44 - $46 an hour
- Contract
- Doctoral degree
- Engineering
- System design
- Paid time off
Quick Apply
2d
Commissioning & Qualification Engineer
INFOTREE GLOBAL SOLUTIONS PRIVATE LIMITED —Juncos, PR
- $42 - $46 an hour
- Contract
- Doctoral degree
- Engineering
- Mid-level
- Paid time off
Quick Apply
3d
Process Engineer
Weil Group, Inc —Carolina, PR
- Temporary
- Background check
- Mid-level
- Analysis skills
Quick Apply
7d
Sr Engineer
Kelly Services —Juncos, PR
- $45 an hour
- Full-time
- Spanish
- Engineering
- English
- Paid holidays
- Disability insurance
Quick Apply
Sr. Manufacturing Engineer
Weil Group, Inc —Juncos, PR
- Temporary
- Background check
- Mid-level
- Office
Quick Apply
Sr. Engineer
Weil Group, Inc —Juncos, PR
- Temporary
- Background check
- Spanish
- Computer literacy
Quick Apply
Sr. Engineer
Weil Group, Inc —Juncos, PR
- Temporary
- Background check
- Doctoral degree
- Computer literacy
Quick Apply
Sr. Engineer
Weil Group, Inc —Juncos, PR
- Temporary
- Background check
- Computer literacy
- Engineering
Quick Apply
14d
Principal Engineer
Weil Group, Inc —Juncos, PR
- Temporary
- Background check
- Management
- Doctoral degree
Quick Apply
3d
Entry Level Engineer
ECR Engineering, LLC —Guaynabo, PR
- Full-time
- Spanish
- Microsoft Excel
- Engineering
- Disability insurance
- Health insurance
Quick Apply
2d
Senior Wireless Technical Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- 6 years
- Computer Science
- Writing skills
Quality Assurance & Customer Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Cybersecurity Vulnerability Analyst
Popular Bank —San Juan, PR
- Hybrid work
- Computer science
- Azure
- Computer Science
3d
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
IT Service Desk Analyst I
Northbridge University —San Juan, PR
- Full-time
- Classroom
- Computer Science
- University
- AD&D insurance
- Disability insurance
Quick Apply
Industrial Engineer Support
EB Validation Services —Caguas, PR
- Contract
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
1d
IT Systems/Net Work Engineer
Kundlas Consulting Group LLC —San Juan, PR
- Azure
- Computer Science
- System design
Quick Apply

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Wireless Technical Support Engineer

Hewlett Packard Enterprise -
San Juan, PR

Apply Now

Job Details

Full-time

Qualifications

Project reporting
Customer communication
Software engineering
Defect resolution root cause analysis
Computer Science
Wireless networking
Full-stack development
Team leadership
Triage
Writing skills
Bug Reporting (Quality assurance practices)
English
Mid-level
Incident Escalation
Master's degree
Wi-Fi protocol
Microservices
Collaboration with product development teams
Analysis skills
Bachelor's degree
Cloud-based systems
Computer hardware
Distributed systems
Engineering research
Customer support ticket management
Mentoring
Design engineering
Resolving technical support tickets
Computer Engineering
Networking equipment (troubleshooting support)

Full Job Description

Wireless Technical Support Engineer

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE’s portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools, focused in networking.

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

Responsibilities:

Triage and Resolve Customer Support Escalations from multiple inbound channels.
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
Build and maintain layer 2/3 network testbeds.
Understand features and reproduce customer issues.
File tickets on bugs found.
Analyze logs and pinpoint root causes.
Work with developers and drive solutions.
Participate in relevant meetings and discussions and provide status reports.
Drives innovation and integration of new technologies into projects and activities in the engineering design organization.
Provides guidance and mentoring to less- experienced staff members.

Education and Experience Required:

Bachelor's or Master's degree in Computer Science, Computer Engineering, focus in networking preferred.
Typically 2-4 years experience.

Knowledge and Skills:

Knowledge in Layer 2 and Layer 3 Networking
Knowledge in 802.11 Wi-Fi standards
Using and evaluating appropriate engineering design tools and software packages to design components and solutions.
Excellent analytical and problem solving skills.
Conducting reviews of material specifications and hardware, software, and electrical component design.
Evaluating forms of empirical analysis, modeling and testing methodologies to validate product designs and specifications.
Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico #networking

Job:

Engineering

Job Level:

TCP_02

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Apply Now

Refine Your Search

technical support engineer jobs in san juan, pr

Wireless Technical Support Engineer

Staff Software Engineer

Projects Controls SME & AI

Sr Engineer-CMMS

Commissioning & Qualification Engineer

Process Engineer

Sr Engineer

Sr. Manufacturing Engineer

Sr. Engineer

Sr. Engineer

Sr. Engineer

Principal Engineer

Entry Level Engineer

Senior Wireless Technical Support Engineer

Quality Assurance & Customer Support Engineer

Cybersecurity Vulnerability Analyst

Help Desk Support Level 2 - Managed Service Provider

IT Service Desk Analyst I

Industrial Engineer Support

IT Systems/Net Work Engineer

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