Top 695 Customer service representative Jobs in San Juan Capistrano, Ca

Customer Service Representative
Blue Dolphin Restoration Corp —Laguna Niguel, CA
- $19 - $23 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative - Aliso Viejo
GEARY PACIFIC CORPORATION —Aliso Viejo, CA
- $18 - $25 an hour
- Full-time
- Merchandising
- No experience needed
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Sales and Customer Service Associate
The UPS Store —Ladera Ranch, CA
- $17.50 - $21.00 an hour
- Part-time
- Microsoft Word
- Writing skills
- High school diploma or GED
- Employee discount
- Flexible schedule
Quick Apply
Customer Service Representative – Phone Support
Medon Inc —Irvine, CA
- $22 - $25 an hour
- Full-time
- Spanish
- English
- Office
- Health insurance
- 401(k) matching
Quick Apply
Catering Office "Client Services"
Taste Catering - Lake Forest, CA —Lake Forest, CA
- From $25 an hour
- Full-time
- In person
- Office
- Microsoft Office
- Driver's License
- Cell phone reimbursement
Quick Apply
Customer Service Representative
Riply —San Clemente, CA
- $25 - $45 an hour
- Part-time
- In-person
- Communication skills
- Outdoor work
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Customer Relations Specialist
OCTA —Orange, CA
- $31.39 - $43.18 an hour
- Full-time
- Spanish
- Mid-level
- 3 years
In-Office Customer Care/Warranty Representative
Lennar —Irvine, CA
- $34.92 - $39.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid parental leave
- Health insurance
6d
Customer Service Associate I
Dollar Tree —San Juan Capistrano, CA
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
On-Site Customer Service Representative - Mission Viejo, CA
Sharecare —Mission Viejo, CA
- $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Customer Service Representative
Clear Water Plumbing —San Juan Capistrano, CA
- $20 - $30 an hour
- Full-time
- Computer literacy
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Call Center Agent - Remote
NVISION Eye Centers —Aliso Viejo, CA
- $21 - $25 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
10d
Vote Center Customer Service Representative/ Election Representative (Extra Help)
County of Orange —Santa Ana, CA
- $46,758.40 - $63,044.80 a year
- Overtime
- Hybrid work
- Background check
- Spanish
- Computer literacy
4d
Customer Onboarding Specialist I
RxSight, Inc. —Aliso Viejo, CA
- $70,000 - $85,000 a year
- Full-time
- Writing skills
- Continuous improvement
- SharePoint
Quick Apply
12d
Call Center Representative, Full Time
American Career College —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
CCSB Call Center Representative I
PINNACLE CLAIMS MANAGEMENT INC —Irvine, CA
- $35,288.33 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
7d
Claims Resolution Specialist (Customer Service)
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Microsoft Outlook
- Writing skills
- Tuition reimbursement
- Paid time off
Call Center Representative, Part Time
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Membership Services
YMCA of Orange County —Laguna Niguel, CA
- $16.90 - $20.45 an hour
- Part-time
- CPR Certification
- Pass drug screening
- High school diploma or GED
- Paid sick time
Quick Apply
Client Service Specialist
Cogency Global —Irvine, CA
- $50,000 - $55,000 a year
- Monday to Friday
- Hybrid work
- Typing
- Communication skills
- Entry level
4h

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Customer Service Representative

Blue Dolphin Restoration Corp -
Laguna Niguel, CA

Quick Apply

Job Details

Part-time | Full-time
$19 - $23 an hour
10 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Spanish
English
Customer support
Construction experience

Full Job Description

Job Summary

Blue Dolphin Restoration (BDR) is looking for an organized, personable, and dependable Office Coordinator / Customer Service Representative to support our growing restoration and home-services operation.

This is much more than a traditional receptionist position. You will often be one of the first people our customers speak with when they contact BDR, sometimes during a stressful water-damage or property-loss situation. We are looking for someone who communicates well, stays organized, follows through, and can help coordinate the many moving pieces involved in our daily projects.

The position will work closely with our Mitigation Client Liaison (MCL), Project Managers, technicians, customers, and other members of our office team. Responsibilities will include answering incoming calls, assisting with new customer intake, scheduling appointments and technicians, updating our CRM and project-management systems, following up with customers, and helping ensure important tasks don't fall through the cracks.

For the right person, this position also provides an opportunity to learn more about restoration operations and grow into greater project and client coordination responsibilities.

Responsibilities

Answer incoming customer and prospective-client calls professionally, courteously, and with a sense of urgency.

Gather information from new customers regarding water damage, property losses, and other service needs.

Enter new leads, customer information, notes, appointments, and project updates accurately into our CRM and other company systems.

Assist with scheduling initial inspections, monitoring appointments, equipment pickups, and other customer appointments.

Coordinate technician schedules for active and upcoming projects.

Communicate appointment times and scheduling updates with homeowners, Project Managers, and technicians.

Follow up with customers regarding access to their property, scheduling needs, outstanding work, and other project-related matters.

Monitor active projects and help identify outstanding tasks, unanswered communications, scheduling issues, or other items that may be holding up progress.

Assist our Mitigation Client Liaison and Project Managers with keeping mitigation projects organized and moving forward.

Maintain accurate documentation of customer communications, scheduling changes, and important project information within the CRM.

Help ensure photographs, documents, notes, and other project information are properly entered and organized.

Assist with communication and coordination involving homeowners, insurance representatives, technicians, subcontractors, and other parties when needed.

Help coordinate the transition of projects from mitigation into the next phase of work.

Monitor internal communication and project-management platforms and follow up on outstanding items.

Perform general administrative and office-support duties as needed.

Work collaboratively with the BDR team to provide customers with responsive, professional service from their first call through completion of their project.

What We're Looking For

Strong customer-service and telephone communication skills.

Excellent organization and follow-through.

Comfortable managing multiple appointments, phone calls, projects, and priorities throughout the day.

Strong attention to detail when entering customer and project information.

Comfortable learning and working in CRM and project-management software.

General computer proficiency, including email, calendars, Microsoft Office, and web-based applications.

Ability to communicate professionally with homeowners, technicians, Project Managers, and other professionals.

Dependable and able to take ownership of assigned tasks without requiring constant supervision.

Able to recognize when something needs attention and proactively follow up rather than waiting for someone else to address it.

Previous customer service, scheduling, dispatching, office coordination, construction, restoration, HVAC, plumbing, or other home-services experience is a plus.

Experience with restoration or insurance-related work is helpful but not required. We are willing to train the right person.

Bilingual English/Spanish is a plus.

What Success Looks Like in This Position

The right person will help make sure that when a new customer calls, they receive a prompt response; when an appointment needs to be scheduled, it gets scheduled; when a technician needs direction, the information is available; and when something is outstanding on a project, it gets identified and followed up on.

We're looking for someone who takes pride in being organized and responsive and who understands that good communication behind the scenes directly affects the experience our customers have with BDR.

This position has room to grow as you become familiar with our restoration processes, customers, systems, and day-to-day operations.

Pay: $19.00 - $23.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in san juan capistrano, ca

Customer Service Representative

Customer Service Representative - Aliso Viejo

Sales and Customer Service Associate

Customer Service Representative – Phone Support

Catering Office "Client Services"

Customer Service Representative

Customer Relations Specialist

In-Office Customer Care/Warranty Representative

Customer Service Associate I

On-Site Customer Service Representative - Mission Viejo, CA

Customer Service Representative

Call Center Agent - Remote

Vote Center Customer Service Representative/ Election Representative (Extra Help)

Customer Onboarding Specialist I

Call Center Representative, Full Time

CCSB Call Center Representative I

Claims Resolution Specialist (Customer Service)

Call Center Representative, Part Time

Membership Services

Client Service Specialist

I want to receive the latest job alert for customer service representative in san juan capistrano, ca

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