Top 19 Data center technician Jobs in San Juan Pr

NOC Technician Tier 1
WORLDNET TELECOMMUNICATIONS LLC —Guaynabo, PR
- Weekends as needed
- Spanish
- Computer literacy
- English
Quick Apply
Technical Operations Supervisor (SysAdmin)
Business Staffing Solution —San Juan, PR
- From $25 an hour
- Weekends as needed
- Spanish
- Computer science
- Microsoft Excel
Quick Apply
Technician
Transdev —Guaynabo, PR
- $15.92 - $17.00 an hour
- Full-time
- CDL B
- Background check
- Pass drug screening
- Disability insurance
- Health insurance
Planner
US JLP-Jones Lang LaSalle Puerto Rico —Gurabo, PR
- Online Application
- Microsoft Excel
- Engineering
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
HANDYPERSON
ABM Industries —San Juan, PR
- $12 - $15 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
HANDYPERSON Plaza del Sol
ABM Industries —Bayamón, PR
- $13 an hour
- Full-time
- Customer service
- Mid-level
- Office
Full Stack Engineer - Rust
Kings III Emergency Communications —United States
- $170,000 - $180,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health savings account
HVAC/R Maintenance Specialist needed in Antarctica!
Amentum —United States
- $2,070.60 a week
- Full-time
- Background check
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance

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ONUVO —San Juan, PR
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Field Technician (Security Integration)
Ranger American of PR —San Juan, PR
A valid driver’s license and willingness to travel to client sites. Knowledge of low-voltage electrical systems and basic networking.
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*3+ years* of experience in data center operations, structured cabling, network installation, telecommunications, or a related field. 5 days on / 2 days off.
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9d

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NOC Technician Tier 1

WORLDNET TELECOMMUNICATIONS LLC -
Guaynabo, PR

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Spanish
Circuit testing
Phone communication
Fiber optic network
Telecommunications outside plant operations
Equipment troubleshooting
English
Windows
Network infrastructure
Firewall
Client retention
Voice over internet protocol (VoIP) configuration
Network routing
Productivity software
Equipment testing
Telecommunications data network configuration
Negotiation

Full Job Description

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities.

SUMMARY

Provide 24-hour surveillance and tier-1 troubleshooting for network and customer issues to comply with WorldNet’s Service Level Agreement (repair time and follow up) and notification process (outage alerts and customer follow up).

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Effectively handle customer service repair and troubleshooting calls to assure repairs requests are properly reported and completed according to standards and procedures.

Answer incoming phone calls and handle customer requests via Remote Assistance, which may include, but is not limited to CPE configuration changes, SoftSwitch changes to client’s lines, PBX lines and SIP lines, etc

Responsible to investigate network outages to determine root cause, and provide recommendations for changes in processes & procedures, or network configuration to prevent recurrence of similar outages in the future.

Ensure customer’s service is operational within specified repair time frame based on our SLA’s.

Effectively maintain customers informed of their repair status based on our SLA’s.

Update internal repair order tracking system on a regular day basis including any incidents related to the Network Performance.

Notifies all internal groups of any major outages or network incident as per outages procedures or guidelines protocol for such incidents.

Monitor Customer Premise Equipment and perform troubleshooting, provide solution to customer by diagnosing problem and if necessary referring to NOC 2nd Level, RFT, NEO, or Provider.

Monitor WorldNet Network and perform troubleshooting resolve incidents and if necessary refer to NOC 2nd Level, RFT, NEO.

Monitor systems alarm and provide support for any job under a Method of Procedure (MOP) in progress.

Follow company policies and procedures to meet relevant company-wide statistics.

Responsible of routine inspection of support systems such as emergency power plants, battery room, climate control, lab equipment, air conditioning and UPS Systems.

Handling of all requests and authorization of Worldnet data center and colocation sites.

Monitor all events for fraudulent calls destinations.

Responsibility for rotation of day and night shifts and weekends.

Performs all other duties as required.

SUPERVISORY RESPONSIBILITIES

This Job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associates Degree and three years of equivalent experience in related field and/or training or equivalent combination of education and experience. Experience in outside plant required.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of network topology or equivalent 2 year experience in maintenance and repair.
Experience in networking and telephony.
Experience or training of TCP/IP/UDP/ Complete understanding of TCP/IP suite such as Upper Layer Apps and Services, Transport Layer, Network Layer, Data Link Layer and Physical Layer .
Knowledge in troubleshooting and diagnostic of service interruptions in all types of transport used in the telephony business for commercial customers.
Knowledge in troubleshooting internet routing protocols. (OSPF,BGP, etc).
Advanced knowledge in testing remotely fiber & wireless circuits.
Knowledge of Windows Office.
Must be self-motivated to Follow-up with customers to ensure 100% satisfaction with all work completed.
Knowledge or training of VOIP (SIP/ MGCP). Experience troubleshooting VOIP in different scenarios including/but not limited to restoring problems with signaling, CODECS, Packet Loss and Transport.
Experience in troubleshooting and diagnosing service interruptions in all types of transmission transport used in business telephony.
Experience in phone support and troubleshooting of client communication networks.
Experience in troubleshooting and diagnosing service interruptions in all types of transmission transport used in telecommunication industry.
Experience in phone support and troubleshooting of client communication networks.
Understand and know the basic operation of routers, switches and firewalls
Knowledge network topologies and operation
Troubleshooting experience with telecommunications providers
Fully Bilingual (Spanish and English).
Computer knowledge, Microsoft Office.
Customer Focus and service oriented.
Strong verbal, written, and negotiation skills to retain existing customer base.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performing the duties of this job, requires the employee to sit, stand, and bend, and a normal range of hearing and vision.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Normal office environment, usually quiet. No physical discomfort or exposure to hazardous due to temperature, dust, noise, etc. Able to work in a fast pace environment with continuous interruptions.

EMPLOYER'S RIGHT

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

WorldNet Telecommunications has the right to revise this job description at any time. This job description is not a contract for employment.

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities.

Quick Apply

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data center technician jobs in san juan pr

NOC Technician Tier 1

Technical Operations Supervisor (SysAdmin)

Technician

Planner

HANDYPERSON

HANDYPERSON Plaza del Sol

Full Stack Engineer - Rust

HVAC/R Maintenance Specialist needed in Antarctica!

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