Top 21 Desk supervisor Jobs in San Juan Pr

Front Desk Agent
Hotel Alma San Juan —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
Quick Apply
Front Desk Supervisor
SAN JUAN HOTEL RUMBAO —San Juan, PR
- Extended hours
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Housekeeping Supervisor
Marriott International, Inc —Dorado, PR
- $21.18 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
6d
Guest Services Supervisor - La Concha Resort
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Receptionist
Metropolitan Medical Management —San Juan, PR
- Full-time
- Bilingual
- Spanish
- Microsoft Outlook
- Paid time off
Quick Apply
11d
Customer Service Agent - Seasonal
Tradewind Aviation LLC —San Juan, PR
- Weekends as needed
- Experience working with individuals with disabilities
- Computer literacy
- High school diploma or GED
Night Auditor - La Concha Resort
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- Entry level
- Paid holidays
- Health insurance
SERVICE DESK SPECIALIST
Universal Insurance —Guaynabo, PR
- Full-time
Quick Apply
Union Houseperson
Hyatt Vacation Club at Hacienda del Mar —Dorado, PR
- $13.40 an hour
- Part-time
- Hotel
- Entry level
- Free parking
- 401(k)
12d
Recepción y Anfitrión
Dave & Buster's —San Juan, PR
- $10.50 - $12.00 an hour
- Part-time
- Casual dining restaurant
- English
- 16+ years old
- Health insurance
- Dental insurance
Engineering Supervisor
Embassy Suites by Hilton San Juan Hotel & Casino —Carolina, PR
- Full-time
- Mechanic experience
- Mid-level
- Hotel
IT TECH SUPPORT SPECIALIST / ESPECIALISTA EN SOPORTE TÉCNICO
Teselta —San Juan, PR
- Full-time
Quick Apply
14d
Housekeeping Room Attendant
Hyatt Regency Grand Reserve Puerto Rico —Río Grande, PR
- Overtime
- High school diploma or GED
- Organizational skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Restaurant Host/Hostess
Four Points by Sheraton Caguas —Caguas, PR
- $11 an hour
- Full-time
- Serving
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
PHARMACY TECHNICIAN
TPIS —Guaynabo Municipio, PR
- $15 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
Quick Apply
Hard Services Manager
US JLP-Jones Lang LaSalle Puerto Rico —Gurabo, PR
- Online Application
- 7 years
- Bachelor of Science
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Front Desk Supervisor
SAN JUAN HOTEL RUMBAO —San Juan, PR
Promptly answer the telephone using a positive and clear English language. Train new agents in daily duties including cash handling procedures, use of CRM…
Quick Apply
Guest Services Supervisor - La Concha Resort
The Condado Collection —San Juan, PR
During peak hours, be at the front desk to ensure efficient and smooth service is provided to all guests. Knowledgeable in all front desk functions, including…

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Care Coordinator
Orthopedic One —Gahanna, OH
Various clerical duties including copying, faxing, scanning and filing patient documentation as needed. Coordinates with front desk/registration and clinical…
Information Desk Supervisor
Nationwide Children's Hospital —Columbus, OH
Associate’s degree in business, healthcare, hospitality or related field, or equivalent combination of education and experience, required.

Show more jobs in cities nearby

I want to receive the latest job alert for desk supervisor in san juan pr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk supervisor jobs near san juan pr

Front Desk Agent

Hotel Alma San Juan
San Juan, PR

Quick Apply

Job Details

Full-time
$14 an hour

Qualifications

Computer operation
High school diploma or GED
Attention to detail
Property management systems (PMS)
Stocking
Hospitality online booking platforms
OPERA

Full Job Description

Join Alma San Juan, Autograph Collection, a boutique hotel in the heart of Old San Juan and part of Marriott International's Autograph Collection. We are passionate about creating exceptional guest experiences while fostering a culture of respect, growth, and excellence for every member of our team.

We are seeking a professional, friendly, and detail-oriented Front Desk Agent to join our team. The ideal candidate will provide exceptional customer service and act as the first point of contact for guests at our hotel. The Front Desk Agent will be responsible for checking guests in and out, answering inquiries, handling reservations, and ensuring guests have a comfortable and enjoyable stay. This is a customer-facing role, and we are looking for someone with excellent communication skills, a positive attitude, and a strong focus on guest satisfaction.

Key Responsibilities:

Guest Check-In and Check-Out: Greet guests warmly and assist them with the check-in/check-out process. Ensure all necessary information is collected and accurately entered into the hotel’s reservation system (Opera PMS).
Reservations and Room Assignments: Manage reservations by phone, email, and in person. Ensure accurate room assignments based on guest preferences and availability. Communicate with housekeeping and maintenance departments to coordinate room readiness.
Guest Inquiries and Requests: Provide information about hotel services, local attractions, and directions. Address guest inquiries and resolve any concerns promptly and professionally to ensure a positive guest experience.
Guest Complaints and Problem Resolution: Handle guest complaints and issues with empathy and professionalism, ensuring that resolutions are quick and satisfactory. Escalate unresolved issues to a supervisor or manager.
Billing and Payments: Process guest payments, including cash, credit, and debit card transactions. Ensure accurate billing and issue receipts as necessary. Handle cash floats and ensure proper handling of payment transactions.
Maintaining the Front Desk Area: Keep the front desk area neat, organized, and well-stocked with necessary materials, such as brochures, keys, and guest information. Ensure a welcoming and clean environment for guests.
Safety and Security: Monitor guest safety and hotel security protocols. Ensure that only authorized individuals are allowed into the hotel or guest areas and report any suspicious activities.
Communication with Other Departments: Communicate effectively with other hotel departments (housekeeping, maintenance, etc.) to ensure seamless guest services and efficient operations.
Administrative Support: Perform basic administrative tasks such as filing, data entry, and managing guest feedback. Assist with processing special requests, group bookings, and VIP guests.
Upselling Hotel Services: Promote additional services such as spa treatments, dining options, and event bookings to enhance guest satisfaction and drive hotel revenue.

Qualifications:

Education: High school diploma or equivalent. Additional education or training in hospitality or customer service is a plus.
Experience: Previous experience in a customer-facing role, preferably in the hospitality industry. Experience with hotel management systems.
Previous experience using Opera PMS is required.

Skills:

Strong customer service skills and a passion for helping others.
Ability to multitask, stay organized, and manage time effectively.
Basic computer skills and familiarity with reservation and billing software's.
Strong attention to detail and problem-solving skills.
Flexibility to work various shifts, including mornings, evenings, weekends, and holidays as required.

Job Type: Full-time

Pay: $14.00 per hour

Application Question(s):

This position requires flexibility to work morning, evening, overnight (if applicable), weekend, and holiday shifts. Are you available to work all required shifts?
Do you have experience using Opera PMS? If yes, please indicate the number of years of experience and the hotel(s) where you used the system.

Work Location: In person

Quick Apply

Refine Your Search

desk supervisor jobs in san juan pr

Front Desk Agent

Front Desk Supervisor

Housekeeping Supervisor

Guest Services Supervisor - La Concha Resort

Receptionist

Customer Service Agent - Seasonal

Night Auditor - La Concha Resort

SERVICE DESK SPECIALIST

Union Houseperson

Recepción y Anfitrión

Engineering Supervisor

IT TECH SUPPORT SPECIALIST / ESPECIALISTA EN SOPORTE TÉCNICO

Housekeeping Room Attendant

Restaurant Host/Hostess

PHARMACY TECHNICIAN

Hard Services Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for desk supervisor in san juan pr

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected