Top 1 Transaction coordinator Jobs in San Juan Pr

Front Desk Patient Coordinator
Nefer Aesthetic Clinic —Bayamón, PR
- $11 an hour
- Full-time
- Spanish
- Surgery
- HIPAA
- Health insurance
- Dental insurance
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Front Desk Patient Coordinator
Nefer Aesthetic Clinic —Bayamón, PR
Answer incoming phone calls, text messages, emails, and online inquiries promptly and professionally. Perform opening and closing front desk procedures.
$11 an hour
Quick Apply

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Front Desk Patient Coordinator

Nefer Aesthetic Clinic
Bayamón, PR

Quick Apply

Job Details

Full-time
$11 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee discount
Life insurance

Qualifications

Office supply management
Visitor query response
Retail customer service procedures
In-person patient registration
Spanish
Patient scheduling systems
Patient question and concern management
Medical documentation
Spa experience
Email customer support
Maintaining an organized workspace
Electronic health records (EHR) management
Sales transaction processing
Financial transaction processing
Finance
Phone communication
Medical insurance coverage verification
Store closing procedures
Client inquiry handling
Patient demographics
Processing cash transactions
HIPAA
Salon experience
Patient complaint handling
English
Assisting medical staff
Incident Escalation
Lead Conversion
Order fulfillment receiving
Records management

Full Job Description

Front Desk / Patient Coordinator

Rate: $11.00 per hour + Monthly Incentives per deposit appointments booked

Key Responsibilities:

Welcome patients and visitors with a professional, friendly, and luxury customer service experience.
Answer incoming phone calls, text messages, emails, and online inquiries promptly and professionally.
Schedule, confirm, reschedule, and manage patient appointments efficiently.
Verify patient information, complete registrations, and ensure all required forms and consents are properly completed.
Collect payments, process transactions, issue receipts, and reconcile daily payments.
Explain clinic policies, financing options, memberships, and promotions to patients.
Assist patients with treatment scheduling and recommend appropriate follow-up appointments.
Coordinate patient flow to ensure providers remain on schedule.
Maintain accurate patient records within the electronic medical record (EMR) system.
Verify insurance or financing information when applicable.
Support treatment coordinators and providers with administrative needs.
Assist in converting consultations into booked treatments by providing exceptional customer service.
Maintain a clean, organized, and welcoming reception area.
Monitor office supplies and notify management when replenishment is needed.
Assist with inventory receiving and basic administrative tasks.
Follow all HIPAA regulations and maintain strict patient confidentiality.
Communicate effectively with providers, nurses, estheticians, and management.
Handle patient concerns professionally and escalate issues when appropriate.
Support daily operational goals, patient satisfaction initiatives, and clinic sales objectives.
Perform opening and closing front desk procedures.
Participate in team meetings, ongoing training, and continuous quality improvement initiatives.

Preferred Skills

Excellent verbal and written communication skills.
Strong customer service and sales abilities.
Experience with EMR and scheduling software (PatientNow experience preferred).
Ability to multitask in a fast-paced medical aesthetic environment.
Strong organizational and time-management skills.
Professional appearance and positive attitude.
Bilingual (English & Spanish) preferred.
Experience in a medical spa, dermatology, plastic surgery, or aesthetic practice is a plus.

Tipo de puesto: Tiempo completo

Sueldo: $11.00 la hora

Beneficios:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off

Pregunta(s) de postulación:

Se considera una persona con un alto poder de convencimiento para realizar las orientaciones y lograr agendar las citas con su deposito?

Experiencia:

4 años: 1 año (Obligatorio)

Lugar de trabajo: Empleo presencial

Quick Apply

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transaction coordinator jobs in san juan pr

Front Desk Patient Coordinator

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