Top 5581 Technical customer support lead Jobs in San Leandro, Ca

Technical Customer Support Lead
Hercules —San Francisco, CA
- $100,000 - $250,000 a year
- Full-time
- Remote
- Mid-level
- Travel
- In-person
- Health insurance
- Dental insurance
Quick Apply
System Manager – Maritime Operations & Maintenance
STAX Engineering —Richmond, CA
- $90,000 - $105,000 a year
- Full-time
- Military
- Engineering
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Body Shop Manager-Union City
Topline Auto Services —Union City, CA
- $90,000 - $110,000 a year
- Full-time
- ASE Certification
- Clean driving record
- 5 years
- Health insurance
- Dental insurance
Quick Apply
11d
Buyer / Purchaser
MountIQ Technologies —San Jose, CA
- $28 - $34 an hour
- Full-time
- ERP systems
- Mid-level
- Math
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician II
Essex Property Trust —Menlo Park, CA
- $26.92 - $31.25 an hour
- Weekends as needed
- Heavy lifting
- Heavy equipment operation
- English
- Paid parental leave
- Paid holidays
Quick Apply
Roofing Superintendent
NATIONS ROOF LLC —San Leandro, CA
- $90,000 - $130,000 a year
- Construction site
- Office
- High school diploma or GED
Facility Lead
Cubework —Hayward, CA
- $23 - $28 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
Quick Apply
Program Manager
Multi-Fineline Electronix, Inc —Sunnyvale, CA
- $81,809.91 - $146,000.00 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
ColorFittings - Vendor / Wholesale / B2B Development Representative
ColorFittings LLC —Sunnyvale, CA
- $40,560 - $144,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
6h
Maintenance Technician II
Essex Property Trust —Redwood City, CA
- $26.92 - $31.25 an hour
- Weekends as needed
- Heavy lifting
- Heavy equipment operation
- English
- Paid parental leave
- Paid holidays
Quick Apply
Senior Mechanical Engineer – Accelerator Systems
AcceleRAD Technologies —Hayward, CA
- $105,000 - $125,000 a year
- Full-time
- Bachelor of Science
- Ability to lift 50 pounds
- Analysis skills
Quick Apply
3d
Senior Cable Manufacturing Engineer
Y.C. Cable USA, Inc. —Fremont, CA
- $90,000 - $96,000 a year
- Full-time
- 5 years
- Engineering
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Systems Mechanical Engineer
AcceleRAD Technologies —Hayward, CA
- $85,000 - $95,000 a year
- Full-time
- Bachelor of Science
- Ability to lift 50 pounds
- Team management
Quick Apply
3d
Program Manager
Benchmark Electronics, Inc —Concord, CA
- $97,384 - $121,731 a year
- Email
- Engineering
- Mid-level
- Analysis skills
- Dental insurance
- 401(k)
DE Novo Bank Manager
BMO Financial —San Francisco, CA
- $88,800 - $165,600 a year
- Part-time
- 5 years
- Analysis skills
- Fair chance
- Health insurance
- Tuition reimbursement
7d
Biotech Sales Rep. (SF, Bay Area)
Vazyme International LLC —San Francisco Bay Area, CA
- From $75,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Travel reimbursement
- Health insurance
Quick Apply
3d
Supervisor, Quality Inspection
Benchmark Electronics, Inc —Concord, CA
- $86,014 - $110,000 a year
- Overtime
- Mid-level
- Bachelor's degree
- Organizational skills
- Dental insurance
- 401(k)
FAE Manager
Innodisk USA Corporation —Fremont, CA
- $120,000 - $220,000 a year
- Full-time
- Computer Science
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
14d
Principal Electrical Engineer
PG&E Corporation —Danville, CA
- $155,000 - $265,000 a year
- Engineering
- Mentoring
- Senior level
De Novo Bank Manager
BMO Financial —Walnut Creek, CA
- $88,800 - $165,600 a year
- Part-time
- 5 years
- Analysis skills
- Fair chance
- Health insurance
- Tuition reimbursement
6d

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technical customer support lead jobs near san leandro, ca

Technical Customer Support Lead

Hercules -
San Francisco, CA

Quick Apply

Job Details

Full-time
$100,000 - $250,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication

Full Job Description

We are looking for a technical customer support specialist to come lead our support team at Hercules.

Hercules (hercules.app) is an AI app builder like Lovable, Replit, Base44. We have 100s of thousands of users. We get 100s of tickets a day.

You will:

Resolve tier 1 tickets (general platform Q&A)
Resolve tier 2 tickets (billing and admin operations)
Work with engineers to resolve tier 3 tickets
Build/maintain AI automations to 10x your output
Maintain our knowledge bases
Build automations to summarize voice of customer and product feedback to the full company

We are looking for someone who:

has excellent communication (we have a very high bar)
is capable of responding to ~100-150 tickets per day (with AI help)
has worked in support before
has extensive experience with Stripe

Nice to haves:

has coded before (or vibe coded)
has successfully built AI automations before

What are Hercules’ operating principles?

Hercules’ operating principles guide how we make decisions every day. We take them very seriously. Most of them are specifically choices that we as a company unique prioritize and so can be learned on the job. However, we do specifically filter for these principles our hiring process:

We move with urgency. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds our learning and delights our customers.
We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We’re proud of our work.
We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done. We are politely relentless.

Is Hercules in-office or remote?

Hercules founding team works in-office in San Francisco (Kearny and Bush). We have a very strong preference for in office. We are open to remote for exceptional candidates in US time zones who would be willing/able to travel to the office regularly.

What are Hercules’ benefits?

Healthcare, vision, and dental
User whatever AI productivity tools you’d like
Take what you need vacation policy
Daily lunches, dinners and snacks in the office
We guarantee you will do the best work of your career here

What’s the compensation?

$100k-$250k + equity (depends on seniority, equity, and location)

Quick Apply

Refine Your Search

technical customer support lead jobs in san leandro, ca

Technical Customer Support Lead

System Manager – Maritime Operations & Maintenance

Body Shop Manager-Union City

Buyer / Purchaser

Maintenance Technician II

Roofing Superintendent

Facility Lead

Program Manager

ColorFittings - Vendor / Wholesale / B2B Development Representative

Maintenance Technician II

Senior Mechanical Engineer – Accelerator Systems

Senior Cable Manufacturing Engineer

Systems Mechanical Engineer

Program Manager

DE Novo Bank Manager

Biotech Sales Rep. (SF, Bay Area)

Supervisor, Quality Inspection

FAE Manager

Principal Electrical Engineer

De Novo Bank Manager

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