About Stella & Dot
Stella & Dot is a mission-driven, female-founded jewelry and accessories brand that has sold over $2 billion in accessories worldwide. Named after our founder’s grandmothers and born from a vision of empowering women, we design confidence-boosting, ethically crafted pieces — and we believe your best accessories are confidence and joy. Stella & Dot has contributed over $10 million to support women’s education, economic empowerment, and breast cancer awareness.
About the Role
This is a rare opportunity to build something from the ground up — and to help rebuild a beloved brand in an entirely new channel. We’re opening our new flagship Stella & Dot boutique on Burlingame Avenue, and the store is more than a store: it’s our retail flagship, a daily content studio for the brand, and home to our company office and e-commerce fulfillment center in the back of house. You’ll work alongside our General Manager and fulfillment team every day — a founding-team seat most retail leaders never get.
You’ll join in July, ahead of our late-summer grand opening, to oversee the build-out, set up the POS, merchandise the store and hire a PT associate. Once the doors open, you’ll be the face of Stella & Dot in Burlingame: selling on the floor, booking and hosting community give-back events, and creating daily social content. You’ll often run the store on your own — opening, selling, closing, and creating content between customers — which is exactly what makes this role a true ownership opportunity for the right person.
Location: Burlingame Avenue, Burlingame, CA 94010
Start Date: July 2026 (pre-opening; grand opening August 2026)
Employment: Approx 20-35 hours/week
Schedule: Flexible availability required, including weekends and evenings. You must be able to work Saturday / Sunday and will be a keyholder opening and closing the store on the weekends.
Reports To: Chief Marketing and Operations Officer
Pre-Opening Responsibilities (July – Grand Opening)
Before the doors open, you will:
- Serve as the on-site point of contact throughout construction and store build-out on Burlingame Avenue
- Coordinate with contractors, vendors, and Stella & Dot leadership to ensure the space is delivered on time and on brand
- Set up and configure the POS system; ensure payment processing, inventory tracking, and reporting are fully operational before opening day
- Organize and merchandise opening inventory — including fashion jewelry, fine jewelry, accessories, apparel, and handbags
- Recruit, interview, and hire a part-time sales associate aligned with the Stella & Dot brand, culture, and mission, to start once the store is open
- Develop deep knowledge of Stella & Dot products and train your associate on jewelry knowledge, care, styling, and brand storytelling
- Establish procedures for loss prevention and cash management
- Begin building your community event pipeline before opening day — a target list of local schools, nonprofits, teams, and organizations
- Plan and execute a grand-opening launch event
Ongoing Responsibilities
Community Events & Give-Back Program — the Heart of This Role
Our store grows through community, not just walk-in traffic. You will own our give-back event program:
- Build and maintain a pipeline of local schools, PTAs, sports teams, nonprofits, and community organizations across Burlingame and the surrounding Peninsula
- Proactively pitch, book, and host in-store give-back shopping events, where a percentage of event proceeds is donated to the partner organization — with a target of 4–6 events per month once the store is established
- Host styling sessions, trunk shows, and private shopping events that grow the community and drive revenue
- Follow up with event attendees to convert them into lasting clients and grow our local mailing list
- Represent Stella & Dot at community events and fundraisers on and around Burlingame Avenue
Sales & Clientele
- Drive and own daily, weekly, and monthly sales targets
- Lead by example on the sales floor — model exceptional styling consultations and jewelry layering techniques
- Provide exceptional customer service, including returns, exchanges, and special requests
- Build and maintain client relationships with proactive follow-up and personalized outreach; develop strategies for growing local mailing lists and email outreach
Content Creation & Social Media
The store doubles as a visual studio for the brand, producing daily content to share online. You will:
- Create daily social content as part of the natural rhythm of the job — styling videos, try-ons, new-arrival features, event recaps, and behind-the-scenes moments
- Be comfortable and confident on camera for our Instagram and other channels
- Stage and shoot product and store content that meets brand standards
- Collaborate with our marketing team on the content calendar, trends, and promotions
Team Leadership
- Lead and mentor your part-time sales associate; foster a warm, supportive, high-performing culture rooted in empowerment and collaboration
- Build weekly schedules to ensure strong coverage during peak hours, weekends, and in-store events
Jewelry & Visual Merchandising
- Maintain expert-level product knowledge across all Stella & Dot jewelry collections
- Oversee visual merchandising, seasonal display refreshes, and trend-driven product groupings in collaboration with our Design Director
- Manage jewelry maintenance, the look of the store, daily cleaning, and security protocols
- Process returns, repairs, and warranty claims per Stella & Dot policy
- Coordinate promotional events with the CMO and develop signage and outreach for promotions
Operations
- Manage daily store opening and closing procedures as a keyholder
- Handle POS transactions, end-of-day reconciliation, and cash management
- Maintain strong shrink-prevention and loss-prevention standards
- Ensure the store is consistently clean, organized, and aligned with brand standards
- Share the building with our back-of-house team: the rear of the store operates as our company office and e-commerce fulfillment center, so you’ll collaborate daily with the General Manager and fulfillment team
Qualifications & Requirements
- 2–4 years of retail experience, ideally in fashion, jewelry, accessories, or lifestyle brands
- Proven top sales performance, plus demonstrated experience with outbound outreach — booking events, building local partnerships, or community business development
- Comfortable on camera and experienced in creating social content
- Demonstrated passion for fashion, personal styling, and helping clients find pieces they love; a great sense of style with a strong eye
- Proven ability to hire, onboard, train, and motivate retail sales talent
- Strong knowledge of — or genuine curiosity about — jewelry: materials, care, trends, and styling
- Self-directed and reliable: comfortable running the store independently, including opening and closing as a keyholder
- Proficiency with POS systems and basic retail reporting tools
- Excellent verbal communication, organizational, and problem-solving skills
- Flexible availability including weekends, evenings, and peak retail periods
- A fun, collaborative, positive, and energetic spirit who contributes to a creative work culture
- Deep alignment with the Stella & Dot mission: empowering women through community, confidence, and beautiful design
Compensation & Benefits
- $25–$30 per hour
- Bonus eligibility tied to give-back events booked and hosted, plus store performance
- Generous employee discount on all Stella & Dot jewelry and accessories
- A founding-team seat working directly alongside company leadership as we rebuild a global, mission-driven, female-founded brand in a new channel
- A collaborative, warm team culture on one of the Bay Area’s most beloved shopping streets
How to Apply
We’d love to hear from you. Please send your résumé, a brief personal note and a video about why you love Stella & Dot — or fashion and jewelry in general — to: [email protected]
Stella & Dot is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $25.00 - $30.00 per hour
Work Location: In person
