Top 741 Patient services representative Jobs in Santa Ana Ca

Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Enrollment Representative
Champion Health Plan —Long Beach, CA
- From $23 an hour
- Overtime
- Background check
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Surgery Scheduler 1yr exp
Orthopaedic Associates of Southern California —Tustin, CA
- $23 - $25 an hour
- Full-time
- Spanish
- Anatomy knowledge
- Surgery
- Free parking
- Paid holidays
Quick Apply
Utilization Review Coordinator
Interface Solutions LLC —Costa Mesa, CA
- $25 - $28 an hour
- Full-time
- Background check
- Customer service
- HIPAA
Quick Apply
Receptionist/Office Assistant
Astiva Health —Orange, CA
- $22 - $26 an hour
- Microsoft Excel
- Microsoft Outlook
- Sanitation
- Health insurance
- 401(k)
Quick Apply
7h
Medical Receptionist
RadNet Orange County —Orange, CA
- $23 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
12d
Admitting Worker - UCI Health Chapman Psychiatry - FT Days
University of California, Irvine —Orange, CA
- $26.65 - $33.09 an hour
- Weekends as needed
- Background check
- Psychiatry
- Basic math
- Health insurance
- Retirement plan
Admin Assistant III - Labor and Delivery - Days - FT - Orange
University of California, Irvine —Orange, CA
- $29.40 - $42.14 an hour
- Full-time
- Background check
- Customer service
- English
- Health insurance
- Retirement plan
6d
Medical Office Assistant
Neurocare —Tustin, CA
- $9 - $25 an hour
- Temporary
- Bilingual
- Microsoft Excel
- Inventory management
Quick Apply
3h
Front Desk Medical Assistant
OC UROLOGY —Santa Ana, CA
- $16 - $22 an hour
- Full-time
- Computer literacy
- Organizational skills
- Entry level
- Opportunities for advancement
Quick Apply
4h
Front Office Assistant
MemorialCare Medical Foundation —Huntington Beach, CA
- $23.00 - $30.08 an hour
- 8 hour shift
- BLS Certification
- High school diploma or GED
- Medical terminology
- Health insurance
7d
Per Diem Admitting Worker - Radiology Clinical Support - PD - Variable
University of California, Irvine —Orange, CA
- $31.75 an hour
- Weekends as needed
- Background check
- Basic math
- Administrative experience
- Health insurance
- Retirement plan
4d
Patient Access Representative III - OC Per Diem
City of Hope —Irvine, CA
- $25.78 - $36.09 an hour
- Per diem
- Clinic experience
- Mid-level
- High school diploma or GED
Temporary Front Office Services Representative
University of California, Irvine —Irvine, CA
- $25.45 - $36.05 an hour
- Temporary
- Background check
- HIPAA
- English
- Paid holidays
- Health insurance
9d
Principal Admitting Worker - ED Registration Orange - PT MIDS
University of California, Irvine —Orange, CA
- $28.28 - $35.16 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Retirement plan
11d
Customer Service Representative
KPC GLOBAL MEDICAL CENTERS INC. —Santa Ana, CA
- $21.00 - $31.50 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
Registration Representative - Days
Orange Coast Memorial Medical Center —Fountain Valley, CA
- $22.50 - $31.57 an hour
- Full-time
- Spanish
- Hospital
- Medical office experience
- Health insurance
Assistant II- Kidney Acquisition- FT, Day Shift
University of California, Irvine —Orange, CA
- $25.45 - $36.05 an hour
- Full-time
- Background check
- Mid-level
- Administrative experience
- Health insurance
- Retirement plan
7d
Patient Office Representative II
City of Hope —Newport Beach, CA
- $22.07 - $28.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic

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Customer Service Representative (Bilingual Korean)

Clever Care Health Plan -
Huntington Beach, CA

Apply Now

Job Details

Full-time
$20 - $23 an hour

Qualifications

High school diploma or GED

Full Job Description

Must be available to work from 11:30AM to 8:00PM.
This position operates on a hybrid work schedule. Candidate must reside in Los Angeles or Orange County.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.

Other duties as assigned

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Wage Range: $20.00 to $23.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

#LI-Hybrid

Apply Now

Refine Your Search

patient services representative jobs in santa ana ca

Customer Service Representative (Bilingual Korean)

Enrollment Representative

Member Service Representative

Surgery Scheduler 1yr exp

Utilization Review Coordinator

Receptionist/Office Assistant

Medical Receptionist

Admitting Worker - UCI Health Chapman Psychiatry - FT Days

Admin Assistant III - Labor and Delivery - Days - FT - Orange

Medical Office Assistant

Front Desk Medical Assistant

Front Office Assistant

Per Diem Admitting Worker - Radiology Clinical Support - PD - Variable

Patient Access Representative III - OC Per Diem

Temporary Front Office Services Representative

Principal Admitting Worker - ED Registration Orange - PT MIDS

Customer Service Representative

Registration Representative - Days

Assistant II- Kidney Acquisition- FT, Day Shift

Patient Office Representative II

I want to receive the latest job alert for patient services representative in santa ana ca

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