Top 13 Service writer Jobs in Santa Barbara, Ca

CDJR Santa Barbara - Service Advisor
Santa Barbara CDJRF —Santa Barbara, CA
- Weekends as needed
- Dealership
- Mid-level
- Ability to lift 50 pounds
Coastal Chevrolet
Coastal Chevrolet —Santa Barbara, CA
- Sales
- Entry level
Quick Apply
Service Advisor
Toyota of Santa Barbara —Santa Barbara, CA
- Full-time
- Dealership
- Computer literacy
- Organizational skills
- 401(k)
- Paid time off
Quick Apply
Sales & Service Advisor
Big Brand Tire & Service —Santa Barbara, CA
- $22.04 - $29.00 an hour
- Full-time
- Dealership
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Collision Estimator
Caliber —Santa Barbara, CA
- $65,000 - $100,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
7d
Automotive Service Writer / Advisor
Advanced Auto Care & Smog —Ventura, CA
- $17 - $26 an hour
- Part-time
- Spanish
- Computer literacy
- English
Quick Apply
3d
Automotive Service Manager
Sun Valley Tire & Auto Service —Santa Barbara, CA
- $22 - $30 an hour
- Weekends as needed
- Mid-level
- Driver's License
- 1 year
- Paid holidays
- Health insurance
10d
Sales & Service Advisor
American Tire Depot —Santa Barbara, CA
- $20.50 - $29.00 an hour
- Full-time
- Dealership
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Automotive Service Manager
American Tire Depot —Santa Barbara, CA
- $22 - $30 an hour
- Weekends as needed
- Mid-level
- Driver's License
- 1 year
- Paid holidays
- Health insurance
Quick Apply
10d

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Coastal Chevrolet
Coastal Chevrolet —Santa Barbara, CA
Coastal Chevrolet is looking for qualified applicants. Accepting applications for all positions. Sales Consultants Service Advisors Service Technicians…
Quick Apply

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Automotive Service Advisor for Plain city and one at Polaris
ER Autocare —Plain City, OH
We are a drug free-environment, background check and valid drivers license required*. Experience Requirements* : Must have at least 5 years retail sales…
$50,000 - $80,000 a year
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Automotive Service Advisor
Germain Toyota of Columbus —Columbus, OH
Answer service calls, set and confirm appointments. As a Service Advisor, you will own the customer experience in the service lane and are the first point of…
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service writer jobs near santa barbara, ca

CDJR Santa Barbara - Service Advisor

Santa Barbara CDJRF
Santa Barbara, CA

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Job Details

Qualifications

Customer communication
Employee relationship building

Full Job Description

Qualifications

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements

Surroundings

spend time indoors in air-conditioned areas.

Sitting

on a regular basis

Standing

on a regular basis

Walking

on a regular basis

Bending, twisting and/or stooping

on a regular basis

Kneeling and/or Squatting

on a regular basis

Lifting

over 50 lbs

infrequently

Reaching and/or lifting overhead

on a regular basis

Climbing

stairs

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

on a regular basis

Pushing and Pulling

on a regular basis

Expectations

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

Determine costs and completion date. Communicate expected repair time to customer.

Analyze progress to maximize efficiency and maintain high quality of repairs.

Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources.

Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts.

Diagnose problems correctly and accurately describe those problems on the repair order.

Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction.

Be available to aid technicians as appropriate if they have having trouble completing service work.

Produce accurate estimates for wreck and internal repairs.

Provide cashier transactions when needed.

Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling.

Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.

Start and finalize repair orders for warranty, customer paid, and internal repair.

Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.

Be polite and friendly and greet customers promptly.

Conduct telephone transactions courteously, and quickly.

Provide excellent customer service for all customers whether external and internal.

Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.

Notify customers promptly regarding any delays, changes, or additional work that is required.

When repeat repairs are presented, give special attention as needed to make sure the issue is corrected.

Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.

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Refine Your Search

service writer jobs in santa barbara, ca

CDJR Santa Barbara - Service Advisor

Coastal Chevrolet

Service Advisor

Sales & Service Advisor

Collision Estimator

Automotive Service Writer / Advisor

Automotive Service Manager

Sales & Service Advisor

Automotive Service Manager

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