Top 313 Help desk Jobs in Santa Clara, Ca

Field Tech II
Compucom —San Jose, CA
- $20.25 - $27.00 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Part Time Onsite IT Support
Miles IT —San Jose, CA
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
7d
In-Home Sales & Tech Support (Full-Time)
Asurion Insurance Services —Milpitas, CA
- $24.70 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
9d
Temp IT Helpdesk Support Speialist
Employnet —Santa Clara, CA
- $40 - $45 an hour
- Temporary
- Google Workspace
- Computer science
- Computer Science
Quick Apply
2h
IT Engineer
Tavant Technologies, Inc. —Santa Clara, CA
- Up to $42,000 a year
- Part-time
- Hybrid work
- System design
- Mid-level
- Office
- Flexible schedule
Quick Apply
6d
IT Support Specialist
Telink Micro LLC —Santa Clara, CA
- $56,538.71 - $74,089.63 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- 401(k)
- Paid time off
Quick Apply
14d
IT Analyst I
Zoom —San Jose, CA
- $35.24 - $81.49 an hour
- Full-time
- Hybrid work
- Office
- Organizational skills
- 1 year
2d
User Experience Support Specialist
Union School District —San Jose, CA
- $28.34 - $42.83 an hour
- Full-time
- Computer literacy
- Writing skills
- English
8d
Temp IT User Support Specialist
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Temporary
- Computer science
- Microsoft Excel
- Microsoft Outlook
Desktop Support
Atomic Machines —Santa Clara, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
Control Center Operations Specialist
Bloom Energy —San Jose, CA
- $28.02 - $40.32 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
Customer Support Admin - IT
Honeywell Aerospace —San Jose, CA
- Full-time
- Travel
- Entry level
9d
Desktop Support Analyst
HEADWAY TECHNOLOGIES INC —Milpitas, CA
- $26 - $33 an hour
- Full-time
- Azure
- Writing skills
- Mid-level
IT Helpdesk Support Specialist
Halo Industries, Inc. —Santa Clara, CA
- $90,000 - $115,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- AD&D insurance
- Disability insurance
Quick Apply
8d
IT Help Desk Technician - Night Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $88,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Temporary IT Support Specialist
Therma —San Jose, CA
- $35 - $40 an hour
- Temporary
- Azure
- Mid-level
- Office
- 401(k)
- Paid sick time
Quick Apply
IT Operations Specialist
Spotline Inc —Sunnyvale, CA
- From $40 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
3d
Senior IT Support Specialist
General Motors —Mountain View, CA
- Email
- Windows
- Analysis skills
- Travel
- Benefits from day one
IT Service Coordinator
Central Computer —Santa Clara, CA
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
IT Helpdesk Support Specialist (Temporary Contract Staff Augmentation Role)
Ampere Computing —Santa Clara, CA
- $43.75 - $65.38 an hour
- Temporary
- Computer science
- 6 years
- Computer Science

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help desk jobs near santa clara, ca

Field Tech II

Compucom -
San Jose, CA

Quick Apply

Job Details

Full-time
$20.25 - $27.00 an hour

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Windows
Windows support
Technical Proficiency

Full Job Description

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Field Technician to join our team.

Our Field Technicians will be assigned to support a designated customer within a specified geographic area. As a Level II Technician, you will act as the primary point of contact for customers on technical and service-related issues. You will troubleshoot, install, manage cabling, and collaborate with other Level II Technicians or Lead Technicians to resolve problems accurately and efficiently. Proficiency in configuring hardware and completing necessary application setups is essential, along with obtaining customer confirmation that the issue has been resolved. Success in this role depends on meeting Service Level Agreements (SLAs) and documenting outcomes in ServiceNow upon completion.

Duties and Responsibilities:

Performing advanced exchange of like for hardware.
Sound understanding of customer support, operations, and processes.
Able to communicate effectively both written and verbally, with the customers and in ServiceNow.
Ability to coordinate and prioritize multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail and quality.
Follow-up with end users to provide status updates as per service level guidelines (SLA's).
Attention to inventory levels and the ordering process to replenish and maintain vehicle stocking levels.

Skills & Qualifications:

Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experience
Able to communicate effectively both written and verbally, with customers, peers, Team Lead, Service Delivery Manager
Working knowledge of Windows operating systems, networks, and tools is required
Working knowledge of typical banking equipment
Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail, quality, and SLA
Demonstrated capability to achieve results in a fast-paced, client-driven environment

Wage Range:
The hourly rate for this position is between $20.25 - $27.00 per hour, unless the local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

*********************************************

Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

#INDCCCorp

On-Camera Video Interview Notice:

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

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Refine Your Search

help desk jobs in santa clara, ca

Field Tech II

Part Time Onsite IT Support

In-Home Sales & Tech Support (Full-Time)

Temp IT Helpdesk Support Speialist

IT Engineer

IT Support Specialist

IT Analyst I

User Experience Support Specialist

Temp IT User Support Specialist

Desktop Support

Control Center Operations Specialist

Customer Support Admin - IT

Desktop Support Analyst

IT Helpdesk Support Specialist

IT Help Desk Technician - Night Shift

Temporary IT Support Specialist

IT Operations Specialist

Senior IT Support Specialist

IT Service Coordinator

IT Helpdesk Support Specialist (Temporary Contract Staff Augmentation Role)

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