Top 211 Incident manager Jobs in Santa Clara, Ca

GSOC Lead – Tech Site - Day Shift
Prosegur —San Mateo, CA
- $80,000 a year
- 12 hour shift
- Analysis skills
- Senior level
- Leadership
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Account Manager - Security
Prosegur —San Jose, CA
- $75,000 a year
- Weekends as needed
- Hospitality
- CPR Certification
- Clean driving record
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12d
Supplier Engineer
Applied Materials —Santa Clara, CA
- $133,500 - $183,500 a year
- Full-time
- Travel
- Senior level
- Negotiation
RF Electrical Engineer
Applied Materials —Santa Clara, CA
- $133,500 - $183,500 a year
- Full-time
- Travel
- Senior level
- Electrical Engineering
EHS Safety Manager
PENTAGON TECHNOLOGIES GROUP INC —Sunnyvale, CA
- $26 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- AD&D insurance
- Disability insurance
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CRM Lead
Hudson Manpower —San Jose, CA
- Full-time
- 5 years
- HIPAA
- Continuous improvement
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Senior Incident Manager
Lambda —San Jose, CA
- $125,000 - $195,000 a year
- Full-time
- Hybrid work
- 8 years
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
Senior Manager, Regional Security – Americas
PlayStation Global —San Mateo, CA
- $150,700 - $226,100 a year
- Weekends as needed
- Hybrid work
- Military
- Office
- 8 years
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12d
Regional Crisis Manager - Americas
TikTok —San Jose, CA
- $102,400 - $216,000 a year
- 5 years
- Office
- Continuous improvement
- Paid parental leave
- Paid holidays
Security Officer Driver Patrol Incident Documentation
Allied Universal —San Jose, CA
- $26.90 an hour
- Full-time
- 18 years or older
- Computer literacy
- Pass drug screening
- Paid training
- AD&D insurance
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5d
Residential Security Agent (Palo Alto, CA)
Concentric —Palo Alto, CA
- $50 an hour
- 12 hour shift
- CPR Certification
- Military
- Mid-level
- Health savings account
- AD&D insurance
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GSOC Analyst (Menlo Park, CA)
Crisis24 —Menlo Park, CA
- $30 - $34 an hour
- Weekends as needed
- Military
- Computer literacy
- Writing skills
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13d
Senior Security Incident Commander
Uber —Sunnyvale, CA
- $180,000 - $200,000 a year
- Full-time
- Office
- Continuous improvement
- Mentoring
- 401(k)
GSOC Operator
Allied Universal® Enhanced Protection Services —Pleasanton, CA
- $33 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- AD&D insurance
- Paid holidays
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Mainframe Application Programmer Assoc Manager
Accenture —Mountain View, CA
- $68,300 - $218,800 a year
- Full-time
- Hybrid work
- 5 years
- Java
- Analysis skills
- Paid holidays
- Disability insurance
Escalation Manager
Freshworks —San Mateo, CA
- $115,940 - $143,220 a year
- Full-time
- Hybrid work
- Senior level
Quick Apply
6d
AS400 Application Programmer Associate Manager
Accenture —Mountain View, CA
- $68,300 - $218,800 a year
- Full-time
- Hybrid work
- 5 years
- Java
- Analysis skills
- Paid holidays
- Disability insurance
Global Planning Operations Escalation Manager
Lam Research —Fremont, CA
- $137,000 - $287,000 a year
- Master's degree
- Analysis skills
- In-person
Branch Security Officer- Palo Alto
Tiffany & Co. —Palo Alto, CA
- $22.53 - $30.48 an hour
- Weekends as needed
- Sales
- Computer literacy
- High school diploma or GED
12d
Sr. Incident Investigation Engineer, Automotive Log Data Analyst
Tesla —Fremont, CA
- $91,600 - $234,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Commuter assistance
- Health savings account

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incident manager jobs near santa clara, ca

GSOC Lead – Tech Site - Day Shift

Prosegur -
San Mateo, CA

Quick Apply

Job Details

Full-time
$80,000 a year

Qualifications

Risk assessment

Full Job Description

GSOC Lead – Tech Site - Day Shift

Shift Schedule - 06:00AM - 6:00PM

Week 1: Thursday - Saturday
Week 2: Wednesday - Saturday

SUMMARY:

Prosegur Global Risk Services (GRS) operates a dedicated Global Security Operations Center (GSOC) in support of Sony Interactive Entertainment (SIE). The GSOC Lead role serves as the on-shift operational lead, responsible for directing GSOC personnel, overseeing incident response, and ensuring the effective execution of monitoring, intelligence, and emergency coordination functions that may impact SIE personnel, travelers, facilities, assets, events, and business operations.

The GSOC Lead ensures operational continuity, report quality, SLA adherence, life-safety monitoring, and timely escalation of complex or high-impact incidents. The position requires leadership, advanced incident management capability, and the ability to make real-time decisions affecting personnel safety and business operations globally.

Schedule

Analysts work 12-hour shifts and opposite rotating schedules (e.g., Team A / Team B) designed to provide continuous global coverage.
The rotation is structured to provide multiple consecutive days off between work cycles, offering meaningful recovery time and improved work-life balance despite the extended shift length.

Responsibilities

Shift Leadership & Operational Oversight

Serve as the on-shift decision-making authority for all GSOC operations.
Direct and manage GSOC Analysts during assigned shift.
Ensure adherence to SOPs, SLAs, and escalation protocols.
Conduct shift briefings, passdowns, and operational alignment reviews.
Maintain continuous oversight of life-safety monitoring and crisis tracking.
Conduct periodic audits of active monitoring streams and operator workflows.
Ensure completion of required training modules and facilitate shift-based drills.

Incident Command & Escalation Management

Lead coordination of complex or high-impact incidents (e.g., Threat-to-Life, geopolitical crises, severe weather, facility emergencies).
Make real-time risk-based decisions regarding escalation to SIE stakeholders, field security teams, or executive leadership.
Oversee TTL incidents, emergency badge access requests, and high-risk personnel safety situations.
Ensure appropriate documentation, tracking, and follow-through critical incidents.
Liaise with emergency services, regional security managers, and corporate stakeholders as required.

Risk Intelligence & Monitoring Oversight

Oversee global threat monitoring conducted by Analysts using approved intelligence platforms (Factal, Everbridge/VCC, ISOS, etc.).
Validate threat assessments for credibility, severity, and business impact.
Provide analytical guidance during evolving global events.
Ensure timely dissemination of life-safety communications prior to release.

Minimum Qualifications and Requirements

Required:

2+ years of experience in a GSOC, security operations, intelligence analysis, or risk monitoring role.
Demonstrated experience leading shifts or coordinating complex security incidents.
Strong understanding of global threat landscapes (crime, civil unrest, geopolitical risk, natural disasters, targeted violence).
Proven ability to make independent operational decisions under pressure.
Advanced written and verbal communication skills.

Preferred:

Experience supporting a global corporate or technology/media organization.
Prior use of platforms such as Factal, Everbridge, Ontic, ISOS, CCURE, Exacq, or similar systems.
Bachelor’s degree in security studies, criminal justice, international relations, or related field (or equivalent experience).
Expert-level ability to utilize OSINT, social media platforms, and intelligence tools to identify threats.

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

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Refine Your Search

incident manager jobs in santa clara, ca

GSOC Lead – Tech Site - Day Shift

Account Manager - Security

Supplier Engineer

RF Electrical Engineer

EHS Safety Manager

CRM Lead

Senior Incident Manager

Senior Manager, Regional Security – Americas

Regional Crisis Manager - Americas

Security Officer Driver Patrol Incident Documentation

Residential Security Agent (Palo Alto, CA)

GSOC Analyst (Menlo Park, CA)

Senior Security Incident Commander

GSOC Operator

Mainframe Application Programmer Assoc Manager

Escalation Manager

AS400 Application Programmer Associate Manager

Global Planning Operations Escalation Manager

Branch Security Officer- Palo Alto

Sr. Incident Investigation Engineer, Automotive Log Data Analyst

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