Top 1034 And development manager Jobs in Santa Cruz, Ca

Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Community Supports Lead Care Coordinator (Housing) - Santa Cruz County
Pacific Health Group —Rio Del Mar, CA
- $62,400 - $72,800 a year
- Full-time
- Hybrid work
- Background check
- Local
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Community Supports Lead Care Coordinator (Housing) - Santa Cruz County
Pacific Health Group —Watsonville, CA
- $62,400 - $72,800 a year
- Full-time
- Hybrid work
- Background check
- Local
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Community Supports Lead Care Coordinator (Housing) - Santa Cruz County
Pacific Health Group —Live Oak, CA
- $62,400 - $72,800 a year
- Full-time
- Hybrid work
- Background check
- Local
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Senior Project Manager - Construction Management (15+ Years of PM Experience)
Ausonio Inc —Castroville, CA
- $150,000 - $190,000 a year
- Full-time
- Construction site
- 11+ years
- Project management
- Health savings account
- Paid holidays
Quick Apply
Physical Therapist Case Manager: Home Health
21st Century Home Health Services Inc. —Santa Cruz, CA
- $120,000 - $135,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Tax Manager
Weber and Company, Inc. —San Jose, CA
- $125,000 - $185,000 a year
- Full-time
- Hybrid work
- Background check
- CPA
- Research
- Continuing education credits
- Paid holidays
Quick Apply
Community Supports Lead Care Coordinator (Housing)- Monterey County
Pacific Health Group —Prunedale, CA
- $62,400 - $72,800 a year
- Full-time
- Hybrid work
- Background check
- Local
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Licensed Psychotherapist (Pediatric IOP/PHP) - Floor Manager
LGTC Group —San Jose, CA
- From $80,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Outpatient experience
- Dental insurance
- 401(k)
Quick Apply
Sales Account Manager – Education Programs (Indian Community Outreach)
Afficient Academy —San Jose, CA
- $5,000 - $6,000 a month
- Full-time
- Hybrid work
- English
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
Community Supports Lead Care Coordinator (Housing)- Monterey County
Pacific Health Group —Marina, CA
- $62,400 - $72,800 a year
- Full-time
- Hybrid work
- Background check
- Local
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Senior Project Manager for Commercial Construction (15+ Years of PM Experience)
Ausonio Inc —Castroville, CA
- $150,000 - $190,000 a year
- 8 hour shift
- Construction site
- 11+ years
- Business development
- Health savings account
- Paid holidays
Quick Apply
Program Manager (Contract)
Cultivating Literacy —San Jose, CA
- $45 - $65 an hour
- Evenings as needed
- Hybrid work
- Background check
- School experience
- Spanish
- Flexible schedule
Quick Apply
3d
General Manager - Restaurant
Manresa Bread —Santa Cruz, CA
- $90,000 - $100,000 a year
- Full-time
- Bar
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Assistant Studio Manager
Power4 Pilates —Los Gatos, CA
- $52,000 - $63,000 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
12d
Philanthropy & Development Manager
Health Trust Inc —San Jose, CA
- $95,000 - $120,000 a year
- Full-time
- Background check
- Research
- Office
Quick Apply
Studio Manager
Power4 Pilates —Los Gatos, CA
- $63,000 - $75,000 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
12d
Senior Community Manager
Aperto Property Management, Inc —San Jose, CA
- $80,000 - $85,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
Radiology Supervisor
Golden State Orthopedics & Spine —Los Gatos, CA
- $92,000 - $110,000 a year
- Full-time
- Mid-level
- Clinic
- Mentoring
- Profit sharing
- Paid holidays
Quick Apply
VP, Branch Manager
Cathay Bank —Cupertino, CA
- $85,000 - $110,000 a year
- Full-time
- Office
- 3 years
- Finance
- Health savings account
- Disability insurance
Quick Apply

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and development manager jobs near santa cruz, ca

Technical Support Manager - HVAC Construction

Warmboard Inc.
Scotts Valley, CA

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Technical support via phone
Phone communication
Residential construction experience
Team development
Problem-solving
Training & development
Process management
Client interaction via phone calls

Full Job Description

Technical Support Manager

Warmboard Inc., located in Scotts Valley, is the number one radiant floor heating brand in North America. We're renowned for the quality and performance of our products.

The ideal candidate has hands-on experience in residential construction. In addition to general construction knowledge, they will have knowledge of all aspects of HVAC, but especially radiant floor heating, boilers, heat pumps, air conditioning, ERV and HRV technologies, as well as the controls that are applied to these systems.

What you'll do:

Team Leadership & Execution

Lead ongoing training and development of Technical Support team members
Coach the team to deliver high-quality technical support
Serve as an escalation point for complex issues, stepping in directly when needed to support customers and the team
Guide day-to-day execution, ensuring issues are handled efficiently based on complexity

Technical Support Operations

Oversee daily support across phone and email channels, with a strong emphasis on a phone-first support model
Build and reinforce best practices for handling real-time customer interactions over the phone, including troubleshooting, communication, and de-escalation
Act as a hands-on leader, stepping in during peak times and complex situations
Drive effective troubleshooting across hardware, software, and system-related issues
Own and optimize case management workflows to improve resolution speed and consistency

Process & Cross-Functional Collaboration

Partner with Product, Engineering, and Quality to improve troubleshooting workflows and system reliability
Build and manage Help Center and knowledge base content to improve self-service and internal support
Identify trends and provide feedback to drive product and process improvements

Reporting & Continuous Improvement

Analyze support metrics to identify gaps and improve performance
Forecast staffing needs and ensure proper coverage
Continuously refine processes, tools, and documentation to improve efficiency and scale
Continuously look for opportunities to streamline workflow, automate repetitive tasks, and enhance customer experience

Who you are:

5+ years of experience in technical support or support engineering
3+ years leading teams in a hardware + software environment
Strong hands-on troubleshooting across devices, systems, and integrations
Experience in a phone-first support environment with real-time coaching
Proven ability to build and scale support processes, workflows, and infrastructure
Strong understanding of case management, escalations, and SLA-driven support
Experience building and maintaining Help Center / knowledge base content
Ability to partner with Engineering, Product, and Business Systems
Analytical mindset with a focus on improving performance through data

Bonus Points For:

Experience supporting connected devices, hardware, IoT or mission-critical systems
Background building or scaling a technical support organization in a high-growth environment
Experience developing Help Center / knowledge base strategy and content
Experience working cross-functionally with Engineering and Product to resolve systemic issues
Strong analytical background with experience using support metrics to drive improvements

Please submit your cover letter and resume for consideration. No phone calls or faxes please. To all recruitment agencies: Warmboard does not accept agency resumes.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Residential construction: 2 years (Required)

Ability to Commute:

Scotts Valley, CA 95066 (Required)

Work Location: In person

Quick Apply

Refine Your Search

and development manager jobs in santa cruz, ca

Technical Support Manager - HVAC Construction

Community Supports Lead Care Coordinator (Housing) - Santa Cruz County

Community Supports Lead Care Coordinator (Housing) - Santa Cruz County

Community Supports Lead Care Coordinator (Housing) - Santa Cruz County

Senior Project Manager - Construction Management (15+ Years of PM Experience)

Physical Therapist Case Manager: Home Health

Tax Manager

Community Supports Lead Care Coordinator (Housing)- Monterey County

Licensed Psychotherapist (Pediatric IOP/PHP) - Floor Manager

Sales Account Manager – Education Programs (Indian Community Outreach)

Community Supports Lead Care Coordinator (Housing)- Monterey County

Senior Project Manager for Commercial Construction (15+ Years of PM Experience)

Program Manager (Contract)

General Manager - Restaurant

Assistant Studio Manager

Philanthropy & Development Manager

Studio Manager

Senior Community Manager

Radiology Supervisor

VP, Branch Manager

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