Top 32 Front end manager Jobs in Santa Cruz, Ca

Front Office Supervisor
La Bahia Resort and Spa —Santa Cruz, CA
- Weekends as needed
- Inventory management
- Mid-level
- Mentoring
Quick Apply
Guest Relations Manager
La Bahia Resort and Spa —Santa Cruz, CA
- Full-time
- Mid-level
- Continuous improvement
- Conflict management
Quick Apply
Emerging Store Manager
Walgreens —Santa Cruz, CA
- $45,000 - $71,550 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
Banquet Captain
Almaden Golf and Country Club —San Jose, CA
- $20 - $22 an hour
- Overtime
- Customer service
- Writing skills
- Basic math
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
La Bahia Hotel and Spa —Santa Cruz, CA
- $24.73 an hour
- Part-time
- English
- Mid-level
- Accounting
- Paid jury duty
- Health savings account
Quick Apply
Front Desk Agent
La Bahia Resort and Spa —Santa Cruz, CA
- Weekends as needed
- Mid-level
- Accounting
- Communication skills
Quick Apply
Guest Service Associate
European Wax Center —Capitola, CA
- $16.50 - $20.00 an hour
- Overtime
- High school diploma or GED
- Cleaning
- In-person
- Paid training
- Health insurance
Quick Apply
Cashier
New Leaf Community Markets —Aptos, CA
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Paid parental leave
- Health insurance
Quick Apply
11d
Retail Sales Associate FT
Smart Foodservice Stores LLC —Santa Cruz, CA
- $16.90 - $24.00 an hour
- Overtime
- Microsoft Excel
- Merchandising
- Basic math
- Employee stock purchase plan
- Disability insurance
Key Carrier Clerk - FoodMaxx - 1465 Main St., Watsonville, CA 95076
The Save Mart Companies —Watsonville, CA
- $16.90 - $27.00 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
Quick Apply
Cashier PT TRAINEE
ZIXTA ENTERPRISES INC —Freedom, CA
- $16.50 - $19.50 an hour
- Part-time
- 21 years or older
- Entry level
Quick Apply
Dept Specialist Key Carrier-Lucky- 270 Reservation Rd., Marina, CA 93933
The Save Mart Companies —Marina, CA
- $17.25 - $27.00 an hour
- 18 years or older
- Merchandising
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Dining Principal Food Service Worker
University of California Santa Cruz —Santa Cruz, CA
- $25.10 an hour
- Weekends as needed
- ServSafe
- Merchandising
- English
- Paid holidays
- Health insurance
Full Time Assistant Store Manager (Store 1068)
GameStop Inc —San Jose, CA
- $21.20 - $25.20 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Team Captain Sport & Outdoor
DICK'S Sporting Goods —Morgan Hill, CA
- $52,500 - $66,500 a year
- Full-time
- Background check
- Merchandising
- Mid-level
Night Auditor - Juniper Hotel Cupertino, Curio Collection by Hilton
Hilton —Cupertino, CA
- $23.15 an hour
- Part-time
- Hotel
- Front desk
- Entry level
- Free parking
- Paid parental leave
Store Manager Unassigned
Walgreens —San Jose, CA
- $24.04 - $43.27 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- On-the-job training
Night Guest Laundry Attend-PT-102020
ESA Management, LLC —San Jose, CA
- $18.55 an hour
- Part-time
- Basic math
- English
- Hotel
- 401(k)
- Employee assistance program
Quick Apply
5d
Outdoor Supply Hardware - Part-time Nursery Sales Associate
Central Network Retail Group LLC —San Jose, CA
- $18.45 - $24.00 an hour
- Overtime
- Writing skills
- Merchandising
- Basic math
Quick Apply
Assistant Center Store Manager - FoodMaxx - 844 Blossom Hill Rd., San Jose, CA 95123
The Save Mart Companies —San Jose, CA
- $28.67 an hour
- Full-time
- Merchandising
- Basic math
- Mid-level
Quick Apply

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Front Office Supervisor

La Bahia Resort and Spa
Santa Cruz, CA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Staff supervision
Managing teams in a customer support role
Team leadership

Full Job Description

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

The Front Office Supervisor is a professional with strong leadership skills and an eye for detail. This role is responsible for ensuring every guest interaction is impeccable from arrival to departure. The Front Office Supervisor will lead a team of dedicated front desk agents, ensuring a seamless check-in/check-out process, anticipating guest needs, and resolving any concerns with grace and efficiency. By deliver impeccable service, the Front Desk Supervisor will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

DUTIES/RESPONSIBILITY:

Supervise the front desk team to ensure flawless guest interactions, from arrival to departure.
Handle guest check-ins and check-outs efficiently, ensuring a personalized and memorable experience.
Resolve guest complaints promptly and professionally, escalating when necessary.
Maintain in-depth knowledge of room types, rates, hotel facilities, and local attractions.
Ensure VIP guests receive special attention, including room allocations and personalized amenities.
Monitor and manage room availability, reservations, and special requests.
Train, mentor, and motivate front desk agents to uphold luxury service standards.
Conduct daily briefings and ensure staff are informed about VIP arrivals, special events, and operational updates.
Assist with scheduling front desk shifts and managing staffing levels to meet demand.
Provide ongoing coaching and performance feedback to team members.
Oversee cash handling, billing, and credit policies in compliance with hotel procedures.
Prepare daily reports on occupancy, revenue, and guest feedback.
Assist in inventory management of front desk supplies and guest amenities.
Collaborate with housekeeping and maintenance to ensure room readiness and resolve any issues.
Ensure all front desk operations adhere to the hotel’s luxury brand standards.
Maintain confidentiality and security of guest information.
Uphold health, safety, and hygiene regulations.
Perform all other duties that may be assigned as needed by your manager.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

(2/3) years or more minimum experience in Front Desk supervisory role in a luxury hotel and/or resort.
Endurance to stand for long periods and walk moderate distances.
Proficiency in property management systems preferred (Microsoft Office, Opera, Alice, etc.)
Ability to work independently and as part of a team.
Excellent communication skills and customer service skills.
Capability to lift, push, and pull a moderate amount of weight (Up to 30lbs).
Flexible to work in different shifts, including evenings, weekends, and holidays.
Highly organized with the ability to multitask in a fast-paced environment.

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to personalized service, guest satisfaction, and enjoy working in a high-end atmosphere, we invite you to join our Front Office team at La Bahia Hotel.

Quick Apply

Refine Your Search

front end manager jobs in santa cruz, ca

Front Office Supervisor

Guest Relations Manager

Emerging Store Manager

Banquet Captain

Front Desk Agent

Front Desk Agent

Guest Service Associate

Cashier

Retail Sales Associate FT

Key Carrier Clerk - FoodMaxx - 1465 Main St., Watsonville, CA 95076

Cashier PT TRAINEE

Dept Specialist Key Carrier-Lucky- 270 Reservation Rd., Marina, CA 93933

Dining Principal Food Service Worker

Full Time Assistant Store Manager (Store 1068)

Team Captain Sport & Outdoor

Night Auditor - Juniper Hotel Cupertino, Curio Collection by Hilton

Store Manager Unassigned

Night Guest Laundry Attend-PT-102020

Outdoor Supply Hardware - Part-time Nursery Sales Associate

Assistant Center Store Manager - FoodMaxx - 844 Blossom Hill Rd., San Jose, CA 95123

I want to receive the latest job alert for front end manager in santa cruz, ca

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