Top 1686 House manager Jobs in Santa Cruz Ca

Guest Relations Manager
La Bahia Hotel and Spa —Santa Cruz, CA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Conflict management
- Free parking
- Paid jury duty
Quick Apply
Direct Support Professional
Santa Cruz Supported Living —Santa Cruz, CA
- From $30 an hour
- Overtime
- Background check
- CPR Certification
- Cooking
- Health insurance
- Dental insurance
Quick Apply
ECM Case Manager 0012
FRONT ST MASTER —Santa Cruz, CA
- $29 - $32 an hour
- Full-time
- Background check
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Part-Time House Manager & Personal Assistant
Sage Haus —Aptos, CA
- $35 - $40 an hour
- Part-time
- Background check
- CPR Certification
- Mid-level
Quick Apply
Community Relations Manager
Dominican Oaks —Santa Cruz, CA
- $37.09 - $55.17 an hour
- Full-time
- Mid-level
- Apartments
- Associate's degree
Manager of Supportive Housing (Jessie Street Terrace)
MidPen Housing —Santa Cruz, CA
- $84,000 - $94,500 a year
- Background check
- Microsoft Outlook
- Current TB test
- Commuter assistance
- Paid parental leave
Quick Apply
6d
Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
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Licensed Psychotherapist (Pediatric IOP/PHP) - Floor Manager
LGTC Group —San Jose, CA
- From $80,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Outpatient experience
- Dental insurance
- 401(k)
Quick Apply
Supply Chain Manager
Amphenol DC Electronics —San Jose, CA
- $100,000 - $150,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Interior Designer/ Cabinetry Programming Manager
Design Matters —Los Gatos, CA
- From $75,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Senior Project Manager - Construction Management (15+ Years of PM Experience)
Ausonio Inc —Castroville, CA
- $150,000 - $190,000 a year
- Full-time
- Construction site
- 11+ years
- Project management
- Health savings account
- Paid holidays
Quick Apply
Site Manager
Elevo —Prunedale, CA
- $25 an hour
- Background check
- Current TB test
- High school diploma or GED
- Paid training
Quick Apply
12d
Sales Account Manager – Education Programs (Indian Community Outreach)
Afficient Academy —San Jose, CA
- $5,000 - $6,000 a month
- Full-time
- Hybrid work
- English
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager
Shaw Built —Santa Cruz, CA
- $100,000 - $140,000 a year
- Full-time
- Background check
- Construction site
- 11+ years
Quick Apply
Physical Therapist Case Manager: Home Health
21st Century Home Health Services Inc. —Santa Cruz, CA
- $120,000 - $135,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Program Manager (Contract)
Cultivating Literacy —San Jose, CA
- $45 - $65 an hour
- Evenings as needed
- Hybrid work
- Background check
- School experience
- Spanish
- Flexible schedule
Quick Apply
5d
Software Development Manager, Network Conrol Plane
Amazon Data Services, Inc. —Cupertino, CA
- $212,700 - $287,700 a year
- Full-time
- 3 years
- Product management
- Fair chance
- AD&D insurance
- Health insurance
6d
Field Operations Manager – Deck & Outdoor Structure Construction
Decks By DeCamp —Santa Cruz County, CA
- $105,000 - $125,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Paid time off
- Flexible schedule
Quick Apply
Assistant Studio Manager
Power4 Pilates —Los Gatos, CA
- $52,000 - $63,000 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
14d
After School Nanny Opportunities – Los Gatos & Cupertino
Jovie of San Francisco | Los Gatos | East Bay —Cupertino, CA
- $22 - $25 an hour
- Part-time
- Background check
- 18 years or older
- Driver's License
- Mileage reimbursement
- 401(k)
Quick Apply
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Guest Relations Manager

La Bahia Hotel and Spa -
Santa Cruz, CA

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Free parking
Paid jury duty
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Food provided
Retirement plan

Qualifications

Managing hospitality teams
Team development
Attention to detail
Conflict management
Organizational skills
Management reporting
Training & development
Team motivation (leadership skill)
Luxury hotel experience
VIP guest concierge services

Full Job Description

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

The ideal Guest Relations Manager is a charismatic leader who is proactive and detailed-oriented, with a passion for hospitality and deep understanding of luxury service. This role is responsible for ensuring an exceptional and personalized experience for all guests from the moment they arrive until their departure. This role is crucial in upholding the hotel's luxury brand standards and building lasting relationships with guests. By delivering impeccable service and innovative programming, the Guest Relations Manager will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

DUTIES/RESPONSIBILITY:

Personally own the pre-arrival process for VIPs and repeat guests, collaborating with reservations to capture and log every preference, aversion, and special occasion.
Orchestrate a seamless and genuine welcome, moving beyond a simple greeting to a memorable sense of arrival.
Maintain a constant, yet unobtrusive, presence in public areas, actively observing and engaging with guests to anticipate and fulfill their desires before they are expressed.
Curate personalized in-room amenities and experiences that reflect the individual guest's history and preferences, creating a bespoke "sense of place."
Empower and mentor all guest-facing staff to identify and act on opportunities for "wow" moments and service recoveries.
Assist the Front Office and Valet Services teams with an emphasis on a service-first culture, ensuring every interaction is warm, polished, and professional.
Develop and conduct rigorous training programs aligned with Forbes standards, focusing on emotional intelligence, technical precision, and the art of conversation.
Proactively manage guest profiles and the Guest History system, ensuring accuracy and leveraging data to enhance future stays.
Maintain a pristine and elegant appearance of all front-of-house areas, from the lobby to the guest services desk, in line with brand and Forbes aesthetic standards.
Prepare and analyze detailed guest satisfaction reports, guest comment cards, and online reviews, translating feedback into actionable strategies for continuous improvement.
Take complete ownership of any guest challenge, complaint, or service lapse, resolving issues with grace, empathy, and decisive action to restore confidence and loyalty.
Develop and implement service recovery protocols that not only solve the problem but also create an even more memorable and positive experience.
Act as the final point of contact for all guest correspondence, ensuring timely and personalized follow-up.
Serve as the hotel’s ambassador to high-profile guests, local dignitaries, and community partners.
Forge strong relationships with key departments including Culinary, Housekeeping, and Spa to ensure a cohesive and luxurious guest journey.
Actively participate in the hotel's leadership team, providing insights and recommendations to enhance the overall guest experience and drive brand loyalty
All other duties as assigned by manager.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(5) years or more minimum experience in a Guest Relations, Front Office, or managerial role in a luxury hotel and/or resort
Demonstrable expertise in Forbes Travel Guide service standards and a deep understanding of luxury hospitality
Hotel opening experience a plus
Dynamic and entrepreneurial - able to lead a team to success by leading by example
Impeccable communication skills, both verbal and written, with the ability to articulate a sophisticated and gracious demeanor
Highly organized with a meticulous attention to detail
Strong leadership skills; a natural motivator.
Strong management reporting skills.
Strong business acumen.
Strong Communication Skills (written, verbal and formal presentation style).
Strong problem-solving skills.
Effective decision-making skills.
Effective conflict management skills.
Ability to influence others.
Strong organizational skills.

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to personalized service, guest satisfaction, and enjoy working in a high-end atmosphere, we invite you to join our team at La Bahia Hotel.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Food provided
Free parking
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Parental leave
Retirement plan
Vision insurance

Ability to Commute:

Santa Cruz, CA 95060 (Required)

Work Location: In person

Quick Apply

Refine Your Search

house manager jobs in santa cruz ca

Guest Relations Manager

Direct Support Professional

ECM Case Manager 0012

Part-Time House Manager & Personal Assistant

Community Relations Manager

Manager of Supportive Housing (Jessie Street Terrace)

Technical Support Manager - HVAC Construction

Licensed Psychotherapist (Pediatric IOP/PHP) - Floor Manager

Supply Chain Manager

Interior Designer/ Cabinetry Programming Manager

Senior Project Manager - Construction Management (15+ Years of PM Experience)

Site Manager

Sales Account Manager – Education Programs (Indian Community Outreach)

Construction Project Manager

Physical Therapist Case Manager: Home Health

Program Manager (Contract)

Software Development Manager, Network Conrol Plane

Field Operations Manager – Deck & Outdoor Structure Construction

Assistant Studio Manager

After School Nanny Opportunities – Los Gatos & Cupertino

I want to receive the latest job alert for house manager in santa cruz ca

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