Top 992 Front desk receptionist Jobs in Santa Fe Springs Ca

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Medical Front Office (Spanish Required)
Sound Solutions Hearing & Balance Centers —La Palma, CA
- $18 - $22 an hour
- Full-time
- Spanish
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant
AI Mortgage Lending —Alhambra, CA
- Full-time
- Microsoft Excel
- Office
- Microsoft Office
- Paid time off
Quick Apply
Executive Assistant - Retirement Community
Morningside CoreCare —Fullerton, CA
- $24 - $26 an hour
- Full-time
- Mid-level
- Apartments
- In-person
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist
Bay Area Surgical Management LLC —Anaheim, CA
- $21 - $23 an hour
- Urgently hiring
- Bilingual
- Background check
- Computer literacy
- Free parking
- Paid training
Quick Apply
Front Desk Receptionist
AS3 Medical Spa —Santa Fe Springs, CA
- $18 - $23 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Employee discount
- Referral program
Quick Apply
Business Office Assistant
Monterey Healthcare & Wellness Centre —Rosemead, CA
- $28 - $32 an hour
- Full-time
- English
- Office
- Administrative experience
Quick Apply
Front Desk Receptionist
Medical Specialists —Downey, CA
- $20 - $24 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Inventory management
- Flexible schedule
Quick Apply
1d
Front Desk Associate
HIITLATES —Downey, CA
- $17 - $19 an hour
- Part-time
- Customer service
- Computer literacy
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
Receptionist
Skilled Home Health —Downey, CA
- $20 - $21 an hour
- PRN
- 18 years or older
- CPR Certification
- Word processing
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Executive Secretary
City of Downey —Downey, CA
- $27.23 - $33.73 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
11d
Receptionist
PDS Health —Whittier, CA
- $17 - $24 an hour
- Full-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
1d
Order Entry
Bodycote North America —Santa Fe Springs, CA
- $22 - $28 an hour
- Full-time
- Computer literacy
- Basic math
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
10d
Administrative Assistant III
North Orange County Community College District —Anaheim, CA
- $6,154 - $7,430 a month
- Monday to Friday
- Writing skills
- English
- Mid-level
2d
Executive Secretary
City of Downey, CA —Downey, CA
- $4,719.05 - $5,846.03 a month
- Full-time
- Spanish
- Word processing
- Writing skills
11d
Front Desk Receptionist
Lush Medspa Inc. —Artesia, CA
- $18 - $20 an hour
- Part-time
- US work authorization
- In-person
- Entry level
- Employee discount
Quick Apply
10h
Receptionist / Scheduling / Office Clerk
K STAR VINYL FENCING —Commerce, CA
- $20 an hour
- Full-time
- Word processing
- Office
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
Front Desk Associate
Untouchable Dance Studio —Montebello, CA
- $18.42 - $22.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
14h
School Recpetionist
St. Pius X - St. Matthias Academy —Downey, CA
- From $23 an hour
- Full-time
- Background check
- School experience
- Spanish
- Health savings account
- Health insurance
Quick Apply
4d
Front Office Clerk
THE CHILDREN'S CLINIC —Bellflower, CA
- $22 - $23 an hour
- Full-time
- Microsoft Word
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply

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Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk receptionist jobs in santa fe springs ca

Patient Experience and Customer Service Training Specialist

Medical Front Office (Spanish Required)

Administrative Assistant

Executive Assistant - Retirement Community

Medical Receptionist

Front Desk Receptionist

Business Office Assistant

Front Desk Receptionist

Front Desk Associate

Receptionist

Executive Secretary

Receptionist

Order Entry

Administrative Assistant III

Executive Secretary

Front Desk Receptionist

Receptionist / Scheduling / Office Clerk

Front Desk Associate

School Recpetionist

Front Office Clerk

I want to receive the latest job alert for front desk receptionist in santa fe springs ca

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