Top 5558 Director, global it support Jobs in Santa Monica, Ca

Director, Global IT Support
AeroVironment —Simi Valley, CA
- $163,000 - $261,000 a year
- Full-time
- Computer science
- Computer Science
- 11+ years
- Paid holidays
- Health insurance
6d
Director, IT
Zwift —Long Beach, CA
- $122,500 - $195,000 a year
- Full-time
- Remote
- Google Workspace
- 8 years
- AWS
Quick Apply
Veterinarian Medical Director
Global Veterinary Careers —Los Angeles, CA
- $150,000 - $220,000 a year
- Full-time
- Surgery
- Bachelor's degree
- In-person
- Continuing education credits
- Paid parental leave
Quick Apply
11d
Director of AI
Bambee —Glendale, CA
- $180,000 - $200,000 a year
- Full-time
- Management
- System design
- Office
- Health insurance
- Dental insurance
Quick Apply
Director of Sales -- Women's Golf Apparel
Confidential —Los Angeles, CA
- $120,000 - $140,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Quick Apply
12d
Director of Development and Strategic Partnerships
Westmark School —Encino, CA
- $175,000 - $190,000 a year
- Full-time
- Ability to sit for extended periods
- In-person
- Training & development
- 403(b) matching
- Health insurance
Quick Apply
Veterinary Medical Director - $75,000 Sign-on Bonus
Companion Pet Partners, LLC —Valley Village, CA
- $175,000 - $250,000 a year
- Full-time
- Background check
- Clinic experience
- In-person
- Health savings account
- Relocation assistance
Medical Director - Physician
WELL HEALTH MEDICAL GROUP, APC —Studio City, CA
- $107,545.87 - $129,517.61 a year
- Part-time
- Hybrid work
- Medicine
- Anatomy knowledge
- BC/BE
- Paid time off
- Flexible schedule
Quick Apply
1d
BCBA Associate Clinical Director
360 Behavioral Health —Commerce, CA
- $90,000 - $97,500 a year
- Full-time
- Management
- HIPAA
- Clinic
- Continuing education credits
- Mileage reimbursement
Quick Apply
6d
Tier 1 Tech Support – Bilingual / French
Collabtech Group —Carson, CA
- $50,000 - $60,000 a year
- Full-time
- Office
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
2d
Infectious Disease Medical Director
Sterling St James LLC —Los Angeles, CA
- $290,000 - $320,000 a year
- Full-time
- CPR Certification
- Medicine
- BC/BE
- 401(k)
Quick Apply
Director of Planning and Engineering
Alpha Structural —Sunland, CA
- From $150,000 a year
- Full-time
- Background check
- 5 years
- Office
- Paid holidays
- Health insurance
Quick Apply
12d
Director, Commercial Lending Operations
First Entertainment Credit Union —Hollywood, CA
- $130,000 - $170,000 a year
- Full-time
- Microsoft Excel
- Office
- Presentation skills
Quick Apply
5d
Director of Medical Dispensing
California Dermatology Institute —Los Angeles County, CA
- $85,000 - $105,000 a year
- Full-time
- 3 years
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
US + UK Marketing Generalist
Scoot Education —Los Angeles, CA
- $71,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Clinic Director I Licensed Physical Therapist (PT)
EmpowerMe Wellness —Westlake Village, CA
- $51 - $61 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account
Electrical Engineer
Stacked Farm —West Hollywood, CA
- $120,000 - $140,000 a year
- Full-time
- OSHA
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Director of Finance and Human Resources
Pasadena Senior Center —Pasadena, CA
- $85,000 - $90,000 a year
- Weekends as needed
- Background check
- CPA
- Employment & labor law
- Health insurance
- Dental insurance
Quick Apply
Medical Director - Wound Care (Great Opportunity)
Confidential —Los Angeles, CA
- From $3,000 a month
- Contract
- Hybrid work
- Medicine
- Outpatient experience
- Senior level
- Opportunities for advancement
Quick Apply
2d
Director of Business Development
Motivo —Rancho Dominguez, CA
- $140,000 - $160,000 a year
- Full-time
- 5 years
- Continuous improvement
- Product management
- Profit sharing
- 401(k) matching
Quick Apply

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director, global it support jobs near santa monica, ca

Director, Global IT Support

AeroVironment -
Simi Valley, CA

Apply Now

Job Details

Full-time
$163,000 - $261,000 a year
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Managing technical support teams
Managing teams in a customer support role
Microsoft Office
Communication platforms
Bachelor's degree
Technology management
Desktop (troubleshooting support)
Vendor relationship management
Collaborative technology platforms
UEM
Identity and access management (IAM) solutions
Desktop administration
Senior leadership

Full Job Description

Worker Type

Regular

Job Description

Summary

The Director, Global IT Support is a senior technology leader responsible for overseeing enterprise-wide end-user support for approximately 5,000 employees across multiple locations. This role leads the strategic planning, operational execution, and continuous improvement of the employee-facing IT support function, including the global service desk, endpoint support, collaboration tools, identity management, and IT onboarding/offboarding. This individual will drive a high-performance support culture focused on service excellence, automation, scalability, and operational transparency. Reporting to the VP of IT, the IT Director will work cross-functionally to align IT services with business needs, ensure positive employee experiences, and maintain IT compliance across systems and processes.

Position Responsibilities

Define and execute the enterprise internal support strategy to meet the needs of a large, distributed workforce.
Align support capabilities with organizational goals, digital workplace initiatives, and employee productivity outcomes.
Develop and manage key performance indicators (SLAs, CSAT, FCR, MTTR) to measure and continuously improve service delivery.
Lead and scale a globally distributed team of service desk agents, endpoint engineers, and application support specialists.
Manage support staffing strategies, including onshore/offshore models, tiered escalation, and 24/7 coverage planning.
Oversee third-party support vendors and MSP relationships, ensuring accountability to performance expectations.
Oversee daily operations of the enterprise IT service desk, with responsibility for ticket volume management, quality assurance, and process compliance.
Own endpoint lifecycle management including provisioning, imaging, device security, and asset tracking.
Ensure seamless onboarding/offboarding processes, including automated provisioning, device delivery, and access control.
Serve as the senior point of escalation for employee support issues impacting business continuity.
Maintain strong relationships with HR, Facilities, Security, and business leadership to ensure IT services meet user and business needs.
Provide regular reporting and executive-level visibility into support performance, trends, and strategic improvements.

Basic Qualifications (Required Skills & Experience)

Bachelor’s degree in computer science, Information Systems, or related field; master’s degree a plus.
12+ years of IT support or infrastructure experience, with 5+ years in IT leadership roles within a large, enterprise-scale environment (1,000+ users).
Proven track record leading service desk, desktop support, and collaboration tool teams at scale.
Deep knowledge of Microsoft 365, collaboration platforms, endpoint management, and IAM solutions.
Strong understanding of ITSM frameworks (e.g., ITIL) and enterprise service management tools (e.g., ServiceNow).
Exceptional leadership, communication, and vendor management skills.

Other Qualifications & Desired Competencies

ITIL v4, HDI, or other relevant certifications.
Excellent written and verbal communication skills
Strong analytical, critical thinking and interpersonal skills, with the ability to speak and write persuasively
Demonstrated experience working with cross-functional teams; ability to develop and maintain internal and external trusting, professional relationships
Uses vision to think beyond the immediate situation, explore multiple potential paths, and adapt decision-making style based on the situational circumstances
Inspires, motivates, and empowers people to deliver organizational goals, while also delivering value back to employees
Brings organizational values to life using personality, uniqueness, and the creation of a shared vision
Champions the process of change and promotes a culture of quick adaptation while helping others deal with the effects of change
Takes ownership and responsibility for assigned tasks
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Focuses on teamwork and puts the success of the team above one's own interests

Physical Demands

Ability to sit, stand, stoop, reach, lift (up to 10 lbs.), bend, etc. Hand and wrist dexterity to utilize the computer.
May require travel to sites/program and special functions.

Environmental Conditions Critical to Performance:

Work is in an office environment, climate controlled through central air conditioning/heating.
May have some exposure to outside environment while traveling.

Special Requirements

U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
Must be able to travel within the Continental U.S. and internationally when required.

Clearance Level

No Clearance

The salary range for this role is:

$163,000 - $261,000

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

ITAR Requirement:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

Principals only need apply. NO agencies please.

About AV:

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR

U.S. Citizenship required

Apply Now

Refine Your Search

director, global it support jobs in santa monica, ca

Director, Global IT Support

Director, IT

Veterinarian Medical Director

Director of AI

Director of Sales -- Women's Golf Apparel

Director of Development and Strategic Partnerships

Veterinary Medical Director - $75,000 Sign-on Bonus

Medical Director - Physician

BCBA Associate Clinical Director

Tier 1 Tech Support – Bilingual / French

Infectious Disease Medical Director

Director of Planning and Engineering

Director, Commercial Lending Operations

Director of Medical Dispensing

US + UK Marketing Generalist

Clinic Director I Licensed Physical Therapist (PT)

Electrical Engineer

Director of Finance and Human Resources

Medical Director - Wound Care (Great Opportunity)

Director of Business Development

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