Top 373 Patient experience manager Jobs in Santa Rosa, Ca

Outreach Specialist/Care Coordinator, Manager - Sonoma County or Orange/San Bernardino County
Waymark —Santa Rosa, CA
- $85,000 - $107,000 a year
- Bilingual
- Background check
- Supervising experience
- Commuter assistance
- Paid parental leave
Quick Apply
Home Health Field Physical Therapist (PT)
21st Century Home Health Services Inc. —Calistoga, CA
- $130,000 - $160,000 a year
- Weekends as needed
- CPR Certification
- Clean driving record
- BLS Certification
- Health insurance
- 401(k)
Quick Apply
Head Registered Veterinary Technician (RVT) – Wellness & Urgent Care
TruVet Specialty and Emergency Hospital —Petaluma, CA
- $28 - $40 an hour
- Full-time
- Patient monitoring
- 3 years
- In-person
- Continuing education credits
- Health savings account
Quick Apply
AgeWell PACE Medical Director
AgeWell PACE —Rohnert Park, CA
- $250,000 - $300,000 a year
- Full-time
- Medicine
- Public speaking
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Clinic Manager
West County Health Centers, Inc. —Sebastopol, CA
- From $77,000 a year
- Full-time
- Mid-level
- Clinic
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Branch Manager/Pharmacist In Charge
Apex Infusion Pharmacy —Rohnert Park, CA
- From $200,000 a year
- Full-time
- Anatomy knowledge
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Program Manager, Substance Use Disorders Services
West County Health Centers, Inc. —Guerneville, CA
- From $85,000 a year
- Full-time
- CPR Certification
- Addiction Medicine
- Bachelor of Science
- 403(b) matching
- Relocation assistance
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Primary Care Nurse Manager (RN)
West County Health Centers, Inc. —Sebastopol, CA
- From $55 an hour
- Full-time
- Spanish
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Population Health Medical Assistant
West County Health Centers, Inc. —Sebastopol, CA
- From $22 an hour
- Full-time
- Spanish
- CPR Certification
- OSHA
- Health insurance
- Dental insurance
Quick Apply
2d
PM/Sr. PM (OSHPD Construction)
Kenney & Associates —Santa Rosa, CA
- Up to $220,000 a year
- Full-time
- Construction site
- Engineering
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dietary Aide
Duffy's Napa Valley Rehab —Calistoga, CA
- $25 an hour
- Full-time
- ServSafe
- High school diploma or GED
- Rehabilitation center
3d
RN Case Manager
Cambay Healthcare LLC —Santa Rosa, CA
- $2,593.21 - $2,721.93 a week
- 8 hour shift
- Acute care
- Hospital
- Mid-level
- Free parking
Quick Apply
3d
$42/HR SLS Weekend Facilitator Supported Living Services! Novato
Little Red Wagon Supported Living Services —Rohnert Park, CA
- $42 an hour
- Part-time
- Clean driving record
- Writing skills
- English
- Paid training
- Mileage reimbursement
Quick Apply
7d
PRN Retail Pharmacist
Cardinal Health —Sonoma, CA
- $56.10 - $80.30 an hour
- PRN
- Management
- Mid-level
- Bachelor's degree
- Paid time off
Behavior Technician (BT) / Registered Behavior Technician (RBT) - Part-Time
Momentum Behavior Services —Petaluma, CA
- $22 - $27 an hour
- Part-time
- Caregiving
- No experience needed
- Clinic
- Paid training
- Paid parental leave
Quick Apply
Registered Nurse – Case Manager
Cambay Healthcare LLC —Santa Rosa, CA
- $2,200 - $2,400 a week
- Contract
- Acute care
- RN License
- Hospital
Quick Apply
1d
$42/HR SLS Weekend Facilitator Supported Living Services! Novato
Little Red Wagon Supported Living Services —Novato, CA
- $42 an hour
- Part-time
- Clean driving record
- Writing skills
- English
- Paid training
- Mileage reimbursement
Quick Apply
ALCOHOL AND OTHER DRUG (AOD) COUNSELOR
The GEO Group —Santa Rosa, CA
- $30 an hour
- Full-time
- Spanish
- Addiction Medicine
- Computer literacy
- Paid training
- Health savings account
IMMEDIATE Need! Hospice RN Case Manager (1+ Yrs Nursing Exp Required; Hospice Exp Preferred)
Adya Hospice & Palliative Care —Sonoma, CA
- $52 - $58 an hour
- Urgently hiring
- Management
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Financial Counselor (Santa Rosa)
Northern California Behavioral Health System —Santa Rosa, CA
- $52,000 - $65,651 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Psychiatry
- Paid holidays
- Disability insurance
Quick Apply

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patient experience manager jobs near santa rosa, ca

Outreach Specialist/Care Coordinator, Manager - Sonoma County or Orange/San Bernardino County

Waymark -
Santa Rosa, CA

Quick Apply

Job Details

$85,000 - $107,000 a year

Benefits

Work from home stipend
Commuter assistance
Stock options
Paid parental leave
Paid holidays
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Collaborate with healthcare professionals
Team supervision
Managing teams in a customer support role
Metrics Reporting
Inclusive leadership practices
Medicaid health insurance
Supervising experience
Cultural competency
Customer support management
Leading team collaboration initiatives
Medicaid
Clinical team leadership
Operational excellence initiatives
Video conferences (communication methods)
Experience working with individuals from underserved communities
Healthcare data reporting
Cross-functional communication
Excel data analysis
Team building

Full Job Description

About Waymark

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what's possible in Medicaid healthcare delivery.

Our Values

At Waymark, our values are the foundation of how we work, grow, and support one another:

Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
Experiment to Improve: We use data to inform decisions and continuously assess our performance.
Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.

About this role

As the Outreach Specialist/California Care Coordinator, Manager for Waymark, you will lead our care coordinators in the market. Reporting to the Market Operations Lead, you will have individual contributor responsibilities as a CC as well as management responsibilities for a team of CCs as the market grows – including helping them implement their day-to-day priorities, providing coaching and support around patient interactions, and managing performance to team and individual goals. As a leader in a growing organization, you will also impact how we design, structure, and implement the CC experience for our employees, spanning recruitment, hiring and training, deployment, mentorship, support, resourcing, providing pathways to advancement, and advocating for CCs across our organization.

Key Responsibilities

Provide direct supervision of the day-to-day activities of CCs in Sonoma, Orange & San Bernardino Counties.
Actively participate in the execution of daily CC tasks alongside team members – such as patient outreach, patient care coordination, and provider communication – serving as a role model and contributing to project deliverables.
Lead and support CCs with adequate coaching, mentoring, and support to ensure competency and compliance with workflows.
Work in conjunction with fellow local lead roles and care team members to ensure the seamless execution of cross-team workflows and projects. The overall care team is multidisciplinary and also includes licensed clinical social workers, pharmacists, and community health workers.
Review data dashboards to manage CC performance relative to goals and identify strengths and opportunities to ensure goals are met or exceeded.
Work with the Operations and Learning & Development teams to hire, train, deploy, and provide ongoing support to local CCs.
Foster PCP partnerships through communications and either in-person or virtual meetings.
Continuously build community partnerships through either in-person or virtual meetings at community events.
Maintain knowledge of programs and resources available to community members that may enhance the health care of those individuals.
Foster an inclusive team environment, encouraging open communication, creativity and knowledge sharing. Contribute as a member of the local leadership team by representing Waymark's values and contributing to a positive and collaborative culture across the local team.
This role is mainly remote with some in-person travel required within the market (up to 30%)

Minimum Qualifications

Deep commitment to improving healthcare for underserved populations.History of supervising teams of care coordinators, patient navigators, customer service, outreach specialists or similar roles.
A leader with cultural and personal humility. Has a strong understanding of Medicaid/MCOs and the barriers to healthcare access and quality among diverse, underserved populations.
A keen eye for detail and proven track record of effectively monitoring and optimizing metrics, leveraging Excel skills or other tools to analyze data and drive continuous improvement initiatives.
Demonstrated ability to collaborate and communicate effectively in a multidisciplinary team setting.
Experience with healthcare data and/or Electronic Health Records.
A person who thrives on building and supervising a team of care providers, building professionalism and positive culture among those working to support the hardest-to-reach patients.
Ability to travel across your local county to help establish new teams and support existing teams.
Must reside in one of these counties: Sonoma/Orange/San Bernardino.

Preferred Qualifications

Bachelor's degree in health administration, health management, public health, business administration, or related field.
Long time resident of one of the 3 identified counties and knowledgeable of MCO and community resources.
Multilingual skills a plus.

Hiring Salary Range

US Employees in Sonoma County - $93,000 - $107,000

US Employees in Orange/San Bernardino County - $85,000 - $98,000

In addition to salary, we offer a comprehensive benefits package. Here's what you can expect:

Stock Options: Opportunity to invest in the company's growth.
Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
Life Insurance: Basic life insurance to give you peace of mind.
Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
Commuter Benefits: Convenient options to support your commute needs.
Professional Development Stipend: A dedicated stipend supports professional development and growth.

Offer of employment is contingent upon successful completion of a background check. Employment history and advance degree verification (when applicable) are included as part of the standard background check process.

Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Quick Apply

Refine Your Search

patient experience manager jobs in santa rosa, ca

Outreach Specialist/Care Coordinator, Manager - Sonoma County or Orange/San Bernardino County

Home Health Field Physical Therapist (PT)

Head Registered Veterinary Technician (RVT) – Wellness & Urgent Care

AgeWell PACE Medical Director

Clinic Manager

Branch Manager/Pharmacist In Charge

Senior Program Manager, Substance Use Disorders Services

Primary Care Nurse Manager (RN)

Population Health Medical Assistant

PM/Sr. PM (OSHPD Construction)

Dietary Aide

RN Case Manager

$42/HR SLS Weekend Facilitator Supported Living Services! Novato

PRN Retail Pharmacist

Behavior Technician (BT) / Registered Behavior Technician (RBT) - Part-Time

Registered Nurse – Case Manager

$42/HR SLS Weekend Facilitator Supported Living Services! Novato

ALCOHOL AND OTHER DRUG (AOD) COUNSELOR

IMMEDIATE Need! Hospice RN Case Manager (1+ Yrs Nursing Exp Required; Hospice Exp Preferred)

Financial Counselor (Santa Rosa)

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