Top 662 Client services manager Jobs in Santa Rosa Ca

Clinic Operations Manager - Santa Rosa
ACES —Santa Rosa, CA
- $70,304 - $73,000 a year
- HIPAA
- Mid-level
- Administrative experience
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Program Manager
Spread Your Wings, LLC. —Santa Rosa, CA
- $70,304 a year
- Full-time
- Management
- Experience working with individuals with disabilities
- Writing skills
- Mileage reimbursement
- Paid holidays
Regional Sales Manager (North Cal Territory)
Word & Brown Companies —Sonoma County, CA
- $90,000 - $100,000 a year
- Full-time
- Background check
- Computer literacy
- English
- Travel reimbursement
- Mileage reimbursement
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Service Department Manager
Summit Technology Group —Santa Rosa, CA
- $115,000 - $135,000 a year
- Full-time
- Customer service
- Residential
- Business development
- Health insurance
- 401(k)
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6d
FIELD ARCHAEOLOGISTS - (Central California)
SummitWest Environmental —California
- $27 - $32 an hour
- Part-time
- Microsoft Word
- Background check
- Clean driving record
- Health insurance
- Dental insurance
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Bilingual Lead Care Manager
Seneca —Santa Rosa, CA
- $27.01 - $29.51 an hour
- Full-time
- Hybrid work
- Spanish
- Clean driving record
- Current TB test
- Paid holidays
- Disability insurance
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Regional Manager - Property Management - LIHTC/USDA/RD - CORP
Aperto Property Management, Inc —Santa Rosa, CA
- $110,000 - $120,000 a year
- Full-time
- 5 years
- Driver's License
- Travel
- Disability insurance
- Health insurance
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California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)
Blais & Associates —California
- From $25 an hour
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- 401(k)
- 401(k) matching
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Workers' Compensation Claims Examiner
JT2 Integrated Resources —California
- From $90,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
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Case Manager/Counselor (Behavioral Health)
Mountain Vista Farm —Glen Ellen, CA
- $27 - $30 an hour
- Full-time
- Background check
- CPR Certification
- Adults
- Free parking
- Health insurance
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Private Label Sales Manager
Fior di Sole —Napa, CA
- $120,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Customer service
- 5 years
- Profit sharing
- Health savings account
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Accounting Manager-GL
Bay Area Community Resources —Novato, CA
- $115,000 - $130,000 a year
- Full-time
- CPA
- ERP systems
- Office
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4d
Outside Sales Representative – Senior Home Care (Sonoma County)
From The Heart Home Care —Sonoma County, CA
- $70,000 a year
- Full-time
- Sales
- Mid-level
- Driver's License
- Travel reimbursement
- Mileage reimbursement
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11d
Membership Sales Studio Manager
Stretch Zone - 1116 —Santa Rosa, CA
- $25 - $35 an hour
- Weekends as needed
- Mid-level
- Supervising experience
- Reliable transportation
- 401(k) matching
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Architectural Project Manager - Leading Architectural Firm!
Everforth, Cybercoders —Santa Rosa, CA
- $100,000 - $150,000 a year
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
PERSONAL INJURY CASE MANAGER (Remote)
Adamson Ahdoot, LLP. —California
- $70,000 - $100,000 a year
- Urgently hiring
- Remote
- Spanish
- Writing skills
- Medical office experience
- Free parking
- Health savings account
Quick Apply
Architectural Project Manager - Leading Architectural Firm!
Everforth, Cybercoders —Napa, CA
- $100,000 - $150,000 a year
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Clinical Manager, Treatment Initiation
ACES —Santa Rosa, CA
- $95,000 - $110,000 a year
- Full-time
- Background check
- Current TB test
- 5 years
- Paid holidays
- Relocation assistance
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7h
Landscaping Account Manager
Heritage Landscapes —Novato, CA
- $125,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Profit sharing
- Health insurance
Quick Apply
Regional Support Supervisor - Novato, CA
Anywhere Real Estate —Novato, CA
- Full-time
- Computer literacy
- Mid-level
- Office
- Wellness program
- Paid parental leave

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Clinic Operations Manager - Santa Rosa

ACES -
Santa Rosa, CA

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Job Details

$70,304 - $73,000 a year

Qualifications

Customer communication
HIPAA compliance
HIPAA
Administrative experience
High school diploma or GED
Project management software
Productivity software

Full Job Description

JOB MISSION

The mission of the Clinic Operations Manager at ACES is to elevate the standards in the treatment of Autism by providing administrative support to ACES’ clinical staff.

JOB SUMMARY

The role supports clinic operations through strategic scheduling, staff coordination, and client engagement to ensure optimal service delivery and prescription fulfillment. It involves managing Behavior Interventionist (BI) onboarding, performance, and satisfaction, while collaborating with HR and Clinical Directors to address staffing needs and retention. Additionally, the position oversees front desk duties, facility maintenance, and promotes center events to enhance client experience and operational efficiency.

ESSENTIAL JOB RESPONSIBILITIES

Working under the Clinical Director, essential job responsibilities include, but are not limited to:

Scheduling Support
- Follow established scheduling protocols and software use to manage session cancellations and rescheduling for in center clients
- Collaborate with Clinical Directors regularly to meet prescription fulfillment
- Coordinate assessment scheduling between assessors and new clients
BI Support and Management
- Collaborate with HR on BI-related needs (e.g., payroll, additional supports) and provide strategic input on hiring by assessing client staffing needs; participate in interviewing potential BI candidates
- Support BI onboarding and integration by coordinating welcome activities, tech setup (iPads, I-9s, badges), and addressing early concerns in collaboration with onboarding team; serve as a positive first point of contact for new staff.
- Monitor BI performance and satisfaction, providing feedback and disciplinary action for non-clinical conduct (e.g., communication, dress code, attendance, clinic policies); escalate concerns or retention risks to the Clinical Director as needed
- Oversee the BI annual review process by ensuring accurate collection and reporting of clinical and non-clinical scorecard data in alignment with organizational standards
- Provide oversight of RBT credentialing, including initial steps, actions to maintain certification, renewal processes, and ensuring compliance with 5% BCBA supervision requirements
Client Supports
- Serve as a positive contact for in center clients and caregivers
- Collaborate with caregivers to identify opportunities for make-up sessions or extending service hours to maximize prescription fulfillment
Center Needs
- Maintain a clean, organized, and compliant clinic environment by monitoring staff presentation, coordinating supply and custodial needs, and communicating facility-related requests (e.g., repairs, materials, furniture) to appropriate teams to ensure a safe and functional workspace.
- Oversee daily clinic operations, including opening and closing procedures; coordinate Manager on Duty coverage in collaboration with office leadership
- Monitor center space utilization and coordinate scheduling of physical therapy sessions and assessments to maximize efficiency and meet client needs
- Conduct in-center tours for prospective clients, highlighting the clinic’s physical space and clinical excellence.
- Manage front desk responsibilities including greeting staff and caregivers, answering phones, relaying messages, and ensuring proper sign-in/out procedures.
- Manage incoming mail and packages, ensuring timely distribution and handling in accordance with center protocols
- Promote center events by posting announcements and sending reminders to increase attendance and engagement.

The foregoing job responsibilities are illustrative only and are not meant to be exhaustive. ACES reserves the right to change, amend or modify the job description/responsibilities at any time and in its sole discretion.

REQUIRED QUALIFICATIONS

Minimum of a high school diploma
Minimum of 4 years of experience in a professional office environment
Previous experience in a front desk or administrative support role
Strong background in customer service; experience in client-facing roles preferred
Demonstrated ability to work independently with minimal supervision
Proficient in Microsoft Office Suite and other relevant software, including email, internet applications, databases, and project management tools
Exceptional organizational, time management, and multitasking skills
Maintains a professional demeanor, positive attitude, and polished appearance
Excellent verbal and written communication skills
Ability to adhere to strict protocols and maintain compliance with HIPAA regulations
Comfortable working in a fast-paced environment with daily deadlines
Receptive to feedback and adaptable to changing priorities

PHYSICAL REQUIREMENTS

Ability to exert up to 10 pounds of force and lift/move up to 15 pounds
Ability to sit for long periods of time (up to 3 hours at a time) during the scheduled workday

Additional Information

ACES is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status.

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Refine Your Search

client services manager jobs in santa rosa ca

Clinic Operations Manager - Santa Rosa

Program Manager

Regional Sales Manager (North Cal Territory)

Service Department Manager

FIELD ARCHAEOLOGISTS - (Central California)

Bilingual Lead Care Manager

Regional Manager - Property Management - LIHTC/USDA/RD - CORP

California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)

Workers' Compensation Claims Examiner

Case Manager/Counselor (Behavioral Health)

Private Label Sales Manager

Accounting Manager-GL

Outside Sales Representative – Senior Home Care (Sonoma County)

Membership Sales Studio Manager

Architectural Project Manager - Leading Architectural Firm!

PERSONAL INJURY CASE MANAGER (Remote)

Architectural Project Manager - Leading Architectural Firm!

Clinical Manager, Treatment Initiation

Landscaping Account Manager

Regional Support Supervisor - Novato, CA

I want to receive the latest job alert for client services manager in santa rosa ca

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