Top 142 Service desk Jobs in Sarasota, Fl

IT Service Desk Technician
Manatee County Sheriff's Office —Bradenton, FL
- $47,840 - $74,152 a year
- 8 hour shift
- Research
- Mid-level
- High school diploma or GED
- Wellness program
- Disability insurance
IT Service Technician
FleetForce —Bradenton, FL
- $20 - $23 an hour
- Part-time
- Hybrid work
- Mid-level
- Communication skills
- Flexible schedule
Quick Apply
1d
IT Help Desk Technician
SaraPath Diagnostics —Sarasota, FL
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Health savings account
- Health insurance
Quick Apply
12d
Help Desk Analyst
Sarasota Memorial Health Care System —Sarasota, FL
- Full-time
- Background check
- Mid-level
- Office
1d
IT Support Specialist
TRENAM LAW —Sarasota, FL
- Overtime
- Computer science
- Computer Science
- Mid-level
22h
Technician, School Support SY 26-27
School District of Manatee County —Manatee County, FL
- $21.72 - $24.42 an hour
- Full-time
- Computer literacy
- Research
- Mid-level
2d
IT Help Desk Technician
NUPC Technology —Venice, FL
- $40,000 - $48,000 a year
- Full-time
- Background check
- Google Workspace
- Research
- Paid time off
Quick Apply
4d
Desk Clerk
Southeastern Property Management LLC —Sarasota, FL
- $16 - $17 an hour
- Full-time
- Driver's License
- Communication skills
- Entry level
Quick Apply
Systems Engineer
Thrive —Sarasota, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
Receptionist/Administrative Assistant
RH Plumbing Solutions LLC —Sarasota, FL
- $24.14 - $29.07 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
7d
Substance Use Disorder Technician (Front Desk)
Operation Par Inc. —Sarasota, FL
- $16.97 - $17.48 an hour
- Full-time
- Background check
- Addiction Medicine
- Sales
- Paid holidays
- Dental insurance
Quick Apply
7d
Front Desk Attendant
Lakewood Ranch Golf & Country Club —Lakewood Ranch, FL
- $17 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Front Desk Receptionist
Holiday Pools of West Florida Inc —Sarasota, FL
- $18 - $20 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk Associate
United Defense Tactical - Sarasota —Sarasota, FL
- $18 - $22 an hour
- 8 hour shift
- High school diploma or GED
- 1 year
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
8d
Administrative Assistant II - Student Services Front Desk
Sarasota County Schools —Sarasota County, FL
- Computer literacy
- Basic math
- Office
10h
Front Desk Agent
Patriot Fitness —Sarasota, FL
- $15 - $20 an hour
- Part-time
- Computer literacy
- Office
- Data entry
Quick Apply
Front Desk Staff
CC Vision Care —Sarasota, FL
- $18 - $22 an hour
- Part-time
- Bilingual
- Google Workspace
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
5d
MSP Desktop & Field Support Technician Local Lead
BEYOND IT SUPPORT LLC —Bradenton, FL
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Office
Quick Apply
2d
Administrative Assistant I
Universal Engineering Sciences —Sarasota, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Administrative Coordinator I
Smart Pool Services LLC —Sarasota, FL
- Mid-level
- Office
- 3 years
Quick Apply
6d

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IT Service Desk Technician

Manatee County Sheriff's Office -
Bradenton, FL

Apply Now

Job Details

Full-time
$47,840 - $74,152 a year

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Life insurance

Qualifications

ITIL Foundation
ITIL Certification
Driver's License
HDI Certification

Full Job Description

General Description of Duties

Provides a variety of computer and network connectivity support to assist Manatee County Sheriff's Office users with agency supported technology, including hardware, software, and user network account profiles, passwords, and login needs. Installs, troubleshoots, configures deployment of computer systems. Responds to Service Desk inquiries, troubleshoots, and determines source or solution; advises with appropriate action. Manages technology-related tracking and transactions including: wireless air cards, security key fobs, and warranty part replacement orders.

Knowledge Skills and Abilities

Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.
Ability to be a self-starter, while working well in a strong team environment.
Ability to maintain accurate records, logs, or other documentation as required by the position.
Ability to communicate effectively verbally and in writing.
Ability to prioritize work.
Extensive technical knowledge of the functions, activities, requirements, objectives of the Service Desk program and functional area.
Extensive knowledge of computer hardware/software characteristics and features.
Extensive knowledge of agency standards for information technology.
Working knowledge of computer technical publications and reference material.
Knowledge of computers, peripherals and up-to-date information technology in order to determine the cause of operating errors and what is needed to repair or fix the errors.
Skill in the use of computers and various other equipment used to perform daily functions of position.
Skill in communicating technical information to non-technical users.

PHYSICAL ABILITIES

Raising objects in an upward movement, or moving objects from position to position at the same level. The weight of the object being lifted or moved is described as medium (21 to 50 pounds). The vertical lifting requirement ranges between 12 and 36 inches.

Tasks and Policies

Responsible for providing technical expertise in subject matter to a level of maintaining optimal efficiency within the agency at all times; remains current in subject matter through training and other methods of professional development.
Effectively communicates thoughts, ideas and information to colleagues, vendors and civilians as well as actively listens to others. Effectively communicates with appropriate technical support personnel, vendors, other agency IT personnel and others to solve technical problems and maintains optimum operational status of equipment.
Communicates thoughts, ideas and information on new products by delivering both written and oral presentations. Professionally communicates through written correspondence by using clear, concise, legible verbiage using grammar and spell check if required.
Researches, generates and presents either orally, in wiring, or both, accurate and detailed proposals for new/upgraded equipment rationalizing the need in terms of cost and improved effectiveness. Researches and recommends new technologies to improve information efficiency and operational effectiveness consistent with agency mission, strategic plan and goals.
Responsible for documenting changes made to environment (software/hardware) through the use of SOPs, video clips, instructional emails, etc.
Responsible for creating project plans and business cases when rolling out or implementing new projects.
Responsible for documenting any changes made to software or hardware through adoption of system and/or change management techniques.
Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
Performs other related duties as assigned.

POLICY

Arrives on time for work, limits breaks and lunches to the allotted time, and leaves on time. Uses leave in accordance with General Order. Communicates and cooperates with management in providing proper notice of leave; patterns and amounts of leave usage (not including legitimate, properly scheduled and approved leave and protected leave).
Volume of work accomplished is consistent with position requirements and produced within quality tolerance standards.
Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team meetings, working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made.
Follows standard office procedures, safety policies and procedures and agency General Orders.
Provides high quality products and services to customers of all types; both those outside the organization and those within the organization.
Responds to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with agency policies.

Minimum Qualifications

Associate's Degree in related field required.
High school diploma or equivalent (GED) and 2 years' experience in field of technology accepted in lieu of Associate's Degree
1 year experience in a field of technology required.
Valid Florida driver license required.
Must pass MCSO 8-hour Driver Improvement Course.
Must attain ITIL Foundations, and HDI Support Center Analyst certifications within one year probationary period
CompTIA certification, ITIL experience and Networking experience preferred.

Equal Opportunity Employer
The Manatee County Sheriff’s Office is committed to a policy of equal employment opportunity for applicants and employees that fosters, maintains and promotes equal employment opportunity for all without regard to race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal, state, or local law.

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service desk jobs in sarasota, fl

IT Service Desk Technician

IT Service Technician

IT Help Desk Technician

Help Desk Analyst

IT Support Specialist

Technician, School Support SY 26-27

IT Help Desk Technician

Desk Clerk

Systems Engineer

Receptionist/Administrative Assistant

Substance Use Disorder Technician (Front Desk)

Front Desk Attendant

Front Desk Receptionist

Front Desk Associate

Administrative Assistant II - Student Services Front Desk

Front Desk Agent

Front Desk Staff

MSP Desktop & Field Support Technician Local Lead

Administrative Assistant I

Administrative Coordinator I

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