Top 9 Answering service operator Jobs in Schaumburg Il

Customer Service Representative II- Main Hospital Elmhurst
Endeavor Health —Elmhurst, IL
- $19.89 - $28.84 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Hospital Operator- Glenview, IL
Endeavor Health —Glenview, IL
- $18.38 - $26.65 an hour
- Full-time
- Hospital
- HIPAA
- Bachelor's degree
- Free parking
- Wellness program
Customer Service Representative II- Warrenville, IL
Endeavor Health —Warrenville, IL
- $19.89 - $28.84 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Hospital Operator
Endeavor Health —Chicago, IL
- $18.38 - $26.65 an hour
- Part-time
- Hospital
- HIPAA
- Bachelor's degree
- Free parking
- Wellness program
Hospital Operator-Evanston Hospital
Endeavor Health —Evanston, IL
- $18.38 - $26.65 an hour
- Full-time
- Hospital
- HIPAA
- Bachelor's degree
- Free parking
- Wellness program
4d
Hospital Operator-SWH Swedish Hospital Chicago
Endeavor Health —Chicago, IL
- $18.38 - $26.65 an hour
- Full-time
- Hospital
- HIPAA
- Bachelor's degree
- Free parking
- Wellness program
Front Desk Receptionist
Retro Community Management —Saint Charles, IL
- $19 - $22 an hour
- Full-time
- Bilingual
- Google Workspace
- Inventory management
- Health savings account
- Health insurance
Quick Apply
23h
Switchboard Operator
Saint Mary of Nazareth Hospital —Chicago, IL
- $17.05 - $24.05 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
8d

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Customer Service Representative – International Shipping
Hecny Group —Schaumburg, IL
Process invoices, freight charges, and duty payments, ensuring billing accuracy. Maintain accurate customer records and ensure all transactions comply with…
$3,750 - $4,000 a month
Quick Apply
Administrative Assistant/Customer Service
Billco Corporation —Addison, IL
O Receptionist Responsibilities: greeting visitors, answering phone and transferring calls. O Assist in Order entry of customer sales orders.
$22 - $26 an hour
Quick Apply

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Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
Communication Center Operator (Full-time, Day, Riverside)
OhioHealth —Columbus, OH
According to established policies and procedures, relays incoming and outgoing telephone calls, and operates public address or paging systems.
1d

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Customer Service Representative II- Main Hospital Elmhurst

Endeavor Health -
Elmhurst, IL

Apply Now

Job Details

Part-time
$19.89 - $28.84 an hour

Benefits

Free parking
Wellness program
Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

High school diploma or GED
Fax machines
Desktop applications
Productivity software
Faxing
Grammar Experience

Full Job Description

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

Sign on bonus: N/A
Position: Customer Service Representative II
Location: EMH Main Hospital Elmhurst
Full Time/Part Time: Part Time (20 hours)
Hours: Monday-Friday: Every Tue 3p-7p, Fri 11a-7:30p, every other weekend 8a-4:30p
Holiday - 1 summer & 1 winter holiday shift per year
Required Travel: No

What you will do:

Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer, transfer and relay incoming telephone calls.
Handles Operator calls for multiple facilities, while navigating our dual database between hospital locations. Initiates “Codes/Emergency Alerts” per Hospital policy and procedure, system wide.
Assists Supervisor in clarifying instructions for patients calling for hospital services and providing Codes/Emergency Alerts feedback to improve patient safety.
Document and relay messages for physicians and their offices.
Analyzes caller’s needs concerning physician’s answering service. Obtains necessary information and contacts physician on call and/or office as determined by urgency of call and physicians’ instructions.
Enters Physician Answering Service on-call schedules ensuring correct contact information. Edits data and notifies Lead/Liaison/Supervisor of any problems.
Assists Liaison and Supervisor in clarifying instructions for patients calling the answering service.
Processes calls for the Patient Experience EEH System. Follows guidelines to deescalate, as needed. Analyzes needs to determine which facility the caller has concerns with and directs message to the appropriate Patient Experience team.
Processes calls for EEH System Service Center departments. Communicates professionally to answer, analyze and assign workers to requests.
Triages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller’s needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns.
Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer call lights.
Relays patient requests to appropriate caregivers by selecting specific palettes and including required information.
Monitors and escalates call lights to ensure timely responses.
Launches codes and other emergency alerts. Monitors and checks in to ensure all have responded.
Communicates professionally and analyzes caller needs concerning physician referral and class information. Provides requested information and obtains necessary data.
Run rosters, monitor participants, make recommendations on class offerings and sizes, as needed.

What you will need:

High School Diploma or GED
One year of call center experience
Proficiency with Microsoft Office applications
Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging
Strong organizational skills
Aptitude for organization, people, and non-routine situations
Ability to move across multiple computer environments and effectively adapt their customer service skills
Ability to conduct searches, access and retrieve knowledge/information on the World Wide Web
Knowledge of hospital operations and departments

Benefits:

Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities

Apply Now

Refine Your Search

answering service operator jobs in schaumburg il

Customer Service Representative II- Main Hospital Elmhurst

Hospital Operator- Glenview, IL

Customer Service Representative II- Warrenville, IL

Hospital Operator

Hospital Operator-Evanston Hospital

Hospital Operator-SWH Swedish Hospital Chicago

Front Desk Receptionist

Switchboard Operator

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I want to receive the latest job alert for answering service operator in schaumburg il

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High School Diploma or GED

One year of call center experience

Proficiency with Microsoft Office applications

Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging

Strong organizational skills

Aptitude for organization, people, and non-routine situations

Ability to move across multiple computer environments and effectively adapt their customer service skills

Ability to conduct searches, access and retrieve knowledge/information on the World Wide Web

Knowledge of hospital operations and departments

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