Top 12 Front office supervisor Jobs in Schenectady, Ny

Front Office Supervisor Homewood Suites
Homewood Suites, Schenectady —Schenectady, NY
- $19 - $22 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
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Front Office Supervisor
Allied Digestive Health —Albany, NY
- $60,000 - $80,000 a year
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Commuter assistance
- Health insurance
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Health Center Front Desk Supervisor
Liberty ARC —Amsterdam, NY
- $22.00 - $29.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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10d
Front Office Manager
Hyatt Place Saratoga/Malta —Ballston Spa, NY
- $22 - $24 an hour
- Full-time
- Mid-level
- Supervising experience
- Team management
- Paid time off
- Employee discount
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14d
Front Office Supervisor
Towneplace Suites —Albany, NY
- $22 - $24 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Front Office Manager
Hampton by Hilton —Albany, NY
- $20 - $24 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
- Dental insurance
- Paid time off
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9d
Front Desk Supervisor
Capital Region Orthopaedics (The Bone and Joint Center) —Albany, NY
- From $20 an hour
- Full-time
- Mid-level
- US work authorization
- Pediatrics
- Health savings account
- Health insurance
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6d
HOTEL GENERAL MANAGER
Shiv Baba Llc —Glenmont, NY
- $65,000 - $75,000 a year
- Full-time
- Hotel
- Recruiting
- Front desk
- Paid time off
- Employee discount
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Assistant Studio Manager | Sales / Operations Manager
Elements Massage —Clifton Park, NY
- $23 - $28 an hour
- Weekends as needed
- Hospitality
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Athletics Building Supervisor/Front Desk Monitor
Skidmore College —Saratoga Springs, NY
- $16 an hour
- Part-time
- Background check
- High school diploma or GED
- University
Hotel Front Office Manager
Courtyard by Marriott Albany Troy —Troy, NY
- From $18 an hour
- Overtime
- Mid-level
- Hotel
- Driver's License
- Opportunities for advancement
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10d

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front office supervisor jobs near schenectady, ny

Front Office Supervisor Homewood Suites

Homewood Suites, Schenectady
Schenectady, NY

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Job Details

Full-time
$19 - $22 an hour

Qualifications

Customer communication
Staff supervision
Customer relationship building
Team supervision
Managing hospitality teams
High school diploma or GED
Property management systems (PMS)
Computer skills
Team motivation (leadership skill)
Team building

Full Job Description

The Homewood Suites by Hilton in Schenectady, NY is seeking a motivated, service-driven Front Office Supervisor who will primarily be responsible for supervising front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team while ensuring guest and employee satisfaction and maximizing the financial performance of the department.

Responsibilities:

Provide the highest quality of service to the customer at all times.
Check guests in and out efficiently and in a friendly manner.
Handle guest mail and messages per established procedures.
Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer the switchboard in accordance with the standards of proper telephone etiquette.
Block rooms and handle special requests.
Monitor room availability and offer GM assistance in yield management and restrictions.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Offer and properly handle requests for wake-up calls.
Clean back-office area as requested by management.
Open and close shifts, make cash drops.
Ensure all credit cards, cash, and change funds are balanced throughout each shift.
Inform management of any guests or systems-related complaints or problems.
Communicate with incoming staff and management by logging pertinent information in the pass on log.
Keep maintenance informed of all maintenance needs.
Responsible for the general maintenance and upkeep of lost & found area.
Prepare daily deposits, compare deposited monies to funds reported at the desk, and follow up on any discrepancies.
Works to complete weekly front desk scheduling based on forecasted occupancy due on each Wednesday of the week.
Must be able to cover any call-off shifts.
Responsible for the supervision of all front desk staff.
Responsible for scheduling the front office staff in accordance with labor standards and occupancy fluctuation. Makes a concerted effort to eliminate overtime.
Maintains High SALT SCORES.
Ensures all front desk staff (including yourself) is up to date on training Hilton Standards to include NOW updates, signing employees up for Hilton University, and keeping files on their training.
Maintains tax-exempt procedures on a weekly basis.
Plan and assign duties to front desk staff during slow times.
Foster a TEAM ATMOSPHERE at all times.
Assist in the monthly inventory of Market Items.
Work with the General Manager to always ensure the Market is fully stocked and cost controls are in place to ensure profitability.
Understand all aspects of PEP and Hilton Lobby.
Perform other duties as assigned by management, which the employee is capable of performing.

Qualifications:

Minimum 1 year of experience in a similar position.
Must be flexible with work hours and ability to work weekends.
High school diploma or equivalent; a degree in hospitality management or related field is a plus.
Excellent interpersonal and communication skills with a customer-centric approach.
Strong leadership and team management abilities, with a focus on motivating and developing team members.
Exceptional problem-solving skills and the ability to handle challenging situations with tact and diplomacy.
Proficient in using front desk software and computer systems.
Solid organizational and multitasking skills, capable of handling various responsibilities simultaneously.
Maintains professional working relationships and promotes open lines of communication with managers, team members, and other departments.
Pay $19 hr

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Refine Your Search

front office supervisor jobs in schenectady, ny

Front Office Supervisor Homewood Suites

Front Office Supervisor

Health Center Front Desk Supervisor

Front Office Manager

Front Office Supervisor

Front Office Manager

Front Desk Supervisor

HOTEL GENERAL MANAGER

Assistant Studio Manager | Sales / Operations Manager

Athletics Building Supervisor/Front Desk Monitor

Hotel Front Office Manager

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