Top 21 Hotel front desk supervisor Jobs in Schenectady, Ny

Hotel Front Desk Manager
Saratoga Arms Hotel —Saratoga Springs, NY
- From $55,000 a year
- Weekends as needed
- Mid-level
- Continuous improvement
- Mentoring
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Weekends as needed
- English
- Hotel
- Math
Quick Apply
Front Desk Agent ( Part Time )
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Part-time
- English
- Office
- Hotel
Quick Apply
Front Office Supervisor Homewood Suites
Homewood Suites, Schenectady —Schenectady, NY
- $19 - $22 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
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Front Desk Agent
Hyatt Place Albany —Albany, NY
- $22.59 - $25.10 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
11d
Front Office Supervisor
Towneplace Suites —Albany, NY
- $22 - $24 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Front Office Manager
Hampton by Hilton —Albany, NY
- $20 - $24 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
- Dental insurance
- Paid time off
Quick Apply
9d
HOTEL GENERAL MANAGER
Shiv Baba Llc —Glenmont, NY
- $65,000 - $75,000 a year
- Full-time
- Hotel
- Recruiting
- Front desk
- Paid time off
- Employee discount
Quick Apply
Hotel Front Office Manager
Courtyard by Marriott Albany Troy —Troy, NY
- From $18 an hour
- Overtime
- Mid-level
- Hotel
- Driver's License
- Opportunities for advancement
Quick Apply
10d
Front Desk Supervisor
Holiday Inn, Saratoga Springs, NY —Saratoga Springs, NY
- $21 an hour
- Management
- High school
- Mid-level
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Guest Service Agent
Towneplace Suites —Albany, NY
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Night Auditor
Staybridge Suites Albany —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Night Auditor
Homewood Suites by Hilton —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Customer service
- Ability to walk for extended periods
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
14d
Night Auditor
Staybridge Suites —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Front Desk Agent
Residence Inn- East Greenbush —East Greenbush, NY
- $17 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Holiday Inn Express- East Greenbush —Rensselaer, NY
- $16 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
2d
Front Desk Agent: both 3p11p & 11p-7am
CLOCKTOWER HOTEL AT CENTURY LLC —Cohoes, NY
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Residence Inn Saratoga —Saratoga Springs, NY
- $16.00 - $18.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply

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Based on your search for hotel front desk supervisor jobs.

Front Desk Agent
Rivers Casino & Resort Schenectady —Schenectady, NY
Promptly answer the telephone using positive and clear communication. Summary: Greet and register guests, provide prompt and courteous service, and close out…
$25.29 - $28.10 an hour
Quick Apply
Front Desk Agent ( Part Time )
Rivers Casino & Resort Schenectady —Schenectady, NY
Promptly answer the telephone using positive and clear communication. Summary: Greet and register guests, provide prompt and courteous service, and close out…
$25.29 - $28.10 an hour
Quick Apply

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
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hotel front desk supervisor jobs near schenectady, ny

Hotel Front Desk Manager

Saratoga Arms Hotel
Saratoga Springs, NY

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Job Details

Full-time
From $55,000 a year

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Referral program
Food provided

Qualifications

Teamwork
Resort experience
Team leadership
In-person customer service
Managing hospitality teams
Team development
Attention to detail
Organizational skills
Property management systems (PMS)

Full Job Description

Position Overview

The Front Desk Manager oversees all aspects of the front office, including guest check-in/check-out, reservations, and team leadership. This role requires a balance of operational expertise and a guest-first mindset, ensuring every interaction reflects the warmth, attentiveness, and professionalism of a luxury boutique hotel. The Front Desk Manager will also collaborate closely with the Concierge Manager to build detailed guest profiles and create surprise-and-delight experiences that elevate every guest's stay.

What We Offer

Base salary with performance-based bonus opportunities.
Health, dental, and vision benefits.
SIMPLE IRA with company match.
Paid time off and hotel discounts.
Professional growth and development in a boutique luxury setting.
The opportunity to lead and inspire a guest services team at one of Saratoga's most distinctive hotels.

Responsibilities

Guest Experience

Serve as the primary ambassador of the hotel’s brand and service philosophy.
Anticipate and fulfill guest needs, ensuring a seamless and personalized stay.
Resolve guest concerns and service issues with professionalism, empathy, and efficiency.
Collaborate with the Concierge Manager to build guest profiles, capture preferences, and curate personalized touches throughout the guest journey.

Front Office Operations

Supervise daily front desk operations, including check-ins, check-outs, room assignments, and billing.
Oversee and manage the hotel’s reservation system, ensuring accuracy in bookings, confirmations, and pre-arrival communication.
Monitor room availability and work with housekeeping and maintenance to ensure readiness and smooth turnover.
Uphold service standards that reflect luxury-level hospitality.
Ensure compliance with all hotel policies, safety procedures, and industry regulations.

Leadership & Team Development

Recruit, train, schedule, and mentor front desk associates and night auditors.
Lead by example with a hands-on, visible presence at the front desk.
Conduct regular team meetings, coaching sessions, and performance evaluations.
Foster a culture of hospitality, teamwork, and continuous improvement.

Financial & Administrative Responsibilities

Assist in developing and managing the front office budget.
Monitor and reconcile daily transactions, deposits, and reporting.
Track and improve key performance indicators (guest satisfaction, efficiency, upselling success).
Support revenue goals by promoting hotel amenities, upgrades, and packages.

Collaboration

Work closely with the Concierge Manager to ensure a seamless guest journey and to align on surprise-and-delight strategies.
Partner with housekeeping, food & beverage, and sales teams to deliver consistent service across departments.
Provide feedback to leadership on guest preferences, booking trends, and opportunities to enhance offerings.

Qualifications

3–5 years of front office or guest services experience in luxury hotels, resorts, or upscale boutique properties.
Minimum 1–2 years of leadership experience in a hospitality setting.
Proficiency in property management systems (PMS) and reservations software.
Strong leadership, communication, and organizational skills.
Hands-on, service-driven, and detail-oriented.
Ability to work flexible hours, including evenings, weekends, and holidays.
Familiarity with local attractions, dining, and cultural offerings is a plus.

About Saratoga Arms Hotel

The Saratoga Arms Hotel is a luxury boutique hotel that gives guests a quiet, relaxing, and restorative vacation experience. We make sure our guests have an excellent stay in Saratoga Springs, providing sumptuous rooms, high-end amenities, friendly service, and a farm-to-table food experience for breakfast and evening cocktails. We spoil our guests with unparalleled advice about and access to all that Saratoga Springs has to offer: fabulous restaurants, historic sites, performing arts venues, and the famed Saratoga Race Course.

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Food provided
Free parking
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in schenectady, ny

Hotel Front Desk Manager

Front Desk Agent

Front Desk Agent ( Part Time )

Front Office Supervisor Homewood Suites

Front Desk Agent

Front Office Supervisor

Front Office Manager

HOTEL GENERAL MANAGER

Hotel Front Office Manager

Front Desk Supervisor

Guest Service Agent

Night Auditor

Night Auditor

Night Auditor

Front Desk Agent

Front Desk Agent

Front Desk Agent: both 3p11p & 11p-7am

Front Desk Agent

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