Top 24 Inbound sales representative Jobs in Schenectady Ny

Customer Care Representative - Career Advancement Opportunities!!
Casella Waste Systems, Inc. —Clifton Park, NY
- $19.00 - $24.50 a year
- Full-time
- Research
- High school diploma or GED
- US work authorization
- Opportunities for advancement
Quick Apply
Automotive Internet Lead Generator
Goldstein Auto Group —Albany, NY
- $75,000 - $85,000 a year
- Full-time
- Bilingual
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Experienced Automotive Car Sales Consultant
DeNooyer Chevrolet —Albany, NY
- $60,000 - $100,000 a year
- Weekends as needed
- Dealership
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Renewal by Andersen of Eastern NY —Schenectady, NY
- $18 an hour
- Part-time
- Computer literacy
- Computer skills
- Entry level
- Paid training
- Opportunities for advancement
12d
Sales Representative - Albany, NY
Topline Heating & Air —Colonie, NY
- $150,000 - $300,000 a year
- Mid-level
- Residential
- Driver's License
- Health insurance
- 401(k) matching
Quick Apply
3d
Customer Care Representative
Mangino Buick GMC —Ballston Spa, NY
- $40,000 - $55,000 a year
- Full-time
- Dealership
- Mid-level
- Business development
- Paid holidays
- Disability insurance
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Inside Sales Representative
Thomas Pest Services —Albany, NY
- $18 - $21 an hour
- Full-time
- 18 years or older
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Business Development Representative
Tyler Technologies —Latham, NY
- $33,733 - $48,450 a year
- Office
- Business development
- Bachelor's degree
Quick Apply
4d
Internet Lead Generator
Goldstein Auto Group —Colonie, NY
- $75,000 - $85,000 a year
- Full-time
- 18 years or older
- Dealership
- Mid-level
- Health insurance
- Dental insurance
9d
Sales Representative
Empire Petroleum Services —Castleton-on-Hudson, NY
- $50,000 - $65,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
Sales Representative- Saxton, Albany
Newman Properties Inc —Castleton-on-Hudson, NY
- $50,000 - $65,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Dental insurance
- Paid time off
Quick Apply

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Automotive Internet Lead Generator
Goldstein Auto Group —Albany, NY
Keep current on all product and dealership training and certification programs. Field and communicate with inbound client requests.
$75,000 - $85,000 a year
Quick Apply
8d
Internet Lead Generator
Goldstein Auto Group —Colonie, NY
Applicants must have a valid driver’s license. Keep current on all product and dealership training and certification programs.
$75,000 - $85,000 a year
9d

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Inside Sales Representative - B2B
The Kingswood Company —Columbus, OH
Complete outbound and inbound sales calls as assigned and directed, and in accordance with established activity goals, and account cultivation and development…
$70,000 - $100,000 a year
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Columbus, OH
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities…
$45,760 a year
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Customer Care Representative - Career Advancement Opportunities!!

Casella Waste Systems, Inc. -
Clifton Park, NY

Quick Apply

Job Details

Full-time
$19.00 - $24.50 a year

Benefits

Opportunities for advancement

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Client database systems
CRM system proficiency
Productivity software
Technical Proficiency
Stakeholder relationship building
Microsoft Dynamics

Full Job Description

The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner.

Hiring Range: $21.00-$22.00 per hour, plus incentive pay and ample opportunities for advancement with our career paths program.

#INDSJ

Answers or places calls to customers to learn about and/or address their needs, concerns, or other issues with products or services.
Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued.
Engages in active listening with customers, confirming or clarifying information and diffusing escalated situations, as needed.
Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability.
Utilizes job-specific software, databases, scripts, and tools appropriately when addressing a variety of different topics presented by customers.
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service.
Engages with customers to assess needs and makes sales recommendations for products or services that may better suit identified customer needs.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Career Path Definitions & Distinctions

Level I: 0-2 years of progressively complex experience in the customer service field. Demonstrated knowledge and competence in Casella’s business products and services as well as in customer service and client relationship management. Able to effectively manage call volume and understand proprietary software systems. Works within team to support Division sales representatives and provide excellent customer support. Capable of solving increasingly complex problems and offering solutions that engage and retain customer base.

Level II: 1-3 years of progressively complex experience in the customer service and client relationship management field. Demonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella’s business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications as needed. Adept at resolving most escalations and handling a high volume of calls.

Senior Level: 2-4+ years of progressively complex experience in the customer service and client relationship management field. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella’s business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales. Independently resolves escalations. Skillfully manages a high volume of calls. Capable of taking on special projects or assignments.

The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. An advanced degree, relevant sale certifications, prior sales experience and experience or interest in environmental and/or sustainability field are preferred.

Outstanding relationship management skills, excellent listening communication and problem solving skills, the ability to identify and develop sales opportunities are required. Demonstrated proficiency with Microsoft Office, typing proficient and a working knowledge of Microsoft Dynamic for CRM or similar software systems and related software are expected.

Quick Apply

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inbound sales representative jobs in schenectady ny

Customer Care Representative - Career Advancement Opportunities!!

Automotive Internet Lead Generator

Experienced Automotive Car Sales Consultant

Call Center Representative

Sales Representative - Albany, NY

Customer Care Representative

Inside Sales Representative

Business Development Representative

Internet Lead Generator

Sales Representative

Sales Representative- Saxton, Albany

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