Description:
Job Title: Enterprise Operations Specialist
Reports To: Chief Operations Officer
Department: D23 – Corporate Operation
FLSA Status: Full-time, Regular Exempt (Salary)
Position Summary:
The Enterprise Operations Specialist serves as a trusted operational partner to the Chief Operating Officer (COO), helping drive organizational execution, operational alignment, and enterprise-wide coordination and accountability across SC Swiderski, LLC.
This position functions as an extension of the COO, coordinating priorities, facilitating communication, managing key initiatives, monitoring organizational performance, and supporting the successful execution of company objectives. Working closely with leaders across Construction, Property Management, Maintenance, Development & Design, Finance, Human Resources, Safety, Legal, and Information Technology, the Enterprise Operations Assistant helps ensure that operational priorities remain aligned and that commitments are completed efficiently and effectively.
The Enterprise Operations Specialist combines business acumen, analytical capability, project management expertise, and executive-level professionalism to support the COO in advancing organizational performance, operational excellence, and sustainable growth.
Job Duties & Responsibilities:
Executive Operations & Leadership Support (30%)
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Manage the COO's calendar, priorities, travel arrangements, and executive communications.
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Coordinate Executive Team meetings, operational reviews, leadership meetings, and special planning sessions.
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Prepare agendas, reports, presentations, supporting materials, and executive correspondence.
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Document meeting outcomes, decisions, commitments, and action items while ensuring timely follow-up and accountability.
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Serve as a primary liaison between the COO, Executive Team, department leaders, and external business partners.
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Anticipate operational challenges and proactively recommend solutions to support organizational objectives.
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Assist the COO in monitoring organizational priorities and ensuring alignment across departments.
Enterprise Coordination & Operational Execution (30%)
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Coordinate cross-functional initiatives and projects on behalf of the COO.
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Facilitate collaboration between departments to remove barriers, resolve issues, and maintain progress toward operational goals.
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Monitor organizational commitments, project milestones, deadlines, and deliverables.
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Assist leadership teams in implementing operational plans, organizational priorities, and continuous improvement initiatives.
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Support organizational change management efforts through communication, coordination, and implementation planning.
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Promote consistency in operational processes and procedures across departments.
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Assist with technology implementations, workflow improvements, and operational effectiveness initiatives.
Business Analysis & Performance Reporting (20%)
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Develop, maintain, and distribute operational reports, dashboards, scorecards, and key performance indicators.
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Assist in the preparation and review of monthly operational and financial reporting packages.
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Analyze trends, identify risks and opportunities, and provide recommendations to leadership.
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Conduct research and prepare executive summaries, business cases, and operational analyses to support decision-making.
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Assist department leaders with forecasting, data collection, operational reporting, and planning activities.
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Support performance review processes by providing timely and accurate operational data.
Communication & Organizational Effectiveness (10%)
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Develop professional executive-level presentations, reports, communications, and organizational updates.
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Draft, edit, and format policies, procedures, SOPs, reports, announcements, and executive correspondence.
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Facilitate effective communication between departments, leadership teams, and stakeholders.
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Ensure communication materials maintain professional standards and align with company objectives.
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Support leadership meetings, employee engagement activities, organizational events, and company initiatives.
Administrative Operations (10%)
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Coordinate visitors, meetings, leadership events, and executive hospitality activities.
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Assist with office operations, record management, executive expense reporting, and document control.
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Maintain organized electronic records and operational documentation systems.
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Support administrative activities necessary to ensure efficient operation of the Office of the COO.
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Perform other duties and responsibilities as assigned.
Requirements:
Qualifications:
Education & Experience
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Bachelor's Degree in Business Administration, Operations Management, Project Management, Finance, Communications, Organizational Leadership, or a related field; or an equivalent combination of education and experience.
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Minimum of five (5) years of experience supporting senior leadership, business operations, project management, operational analysis, or executive administration.
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Experience coordinating cross-functional projects, initiatives, or organizational programs.
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Experience in preparing executive-level reports, presentations, and business communications.
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Experience working in construction, real estate development, property management, finance, manufacturing, or similarly complex operational environments is preferred.
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Experience supporting executive leadership teams or C-Suite executives is preferred.
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Project management certification or formal project leadership experience is preferred.
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Experience utilizing ERP, CRM, business intelligence, project management, or reporting platforms is preferred.
Knowledge, Skills & Abilities
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Strong understanding of business operations, organizational processes, and operational performance management.
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Excellent project management, planning, coordination, and organizational skills.
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Strong analytical, critical thinking, and problem-solving abilities.
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Ability to analyze operational data and develop meaningful recommendations.
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Exceptional written, verbal, presentation, and interpersonal communication skills.
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Advanced proficiency with Microsoft Excel, PowerPoint, Outlook, Teams, and other business technology platforms.
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Ability to manage multiple priorities simultaneously while maintaining accuracy and attention to detail.
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Ability to influence and coordinate work across departments without direct supervisory authority.
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Strong facilitation and meeting management skills.
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Demonstrated professionalism, discretion, confidentiality, and sound judgment.
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Ability to work independently while exercising initiative and accountability.
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Ability to build productive working relationships with leaders, employees, vendors, and external stakeholders.
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Commitment to continuous improvement, operational excellence, and customer service.
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Demonstrates integrity, dependability, accountability, professionalism, and a strong work ethic.
Work Schedule
The Enterprise Operations Specialist position generally requires the ability to work 40–50 hours per week, Monday through Friday, with occasional hours outside of normal business operations as organizational needs require.
Physical Requirements
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Prolonged periods of sitting and working on a computer.
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Advanced verbal and written communication abilities.
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Ability to move throughout company facilities and project locations.
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Ability to occasionally lift and carry up to 25 pounds.
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Ability to travel periodically between company locations and project sites.
Work Environment
The majority of the Enterprise Operations Specialist's time is spent in a professional office environment, working closely with executive leadership and collaborating across multiple departments. Periodic travel to company properties, construction sites, and operational facilities may be required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
A competitive compensation package and comprehensive benefits program, including health, dental, vision, life insurance, disability coverage, 401(k), paid holidays, and paid time off, await the successful candidate.
SC Swiderski, LLC (SCS), founded in Mosinee, Wisconsin in 1992, is a fully integrated real estate development company supporting the development, design, construction, management, and maintenance of its portfolio. SCS values quality, trust, integrity, community, and innovation in its people and processes and is committed to providing solutions to housing needs while pursuing continuous growth and operational excellence.
