Top 210 Front office manager Jobs in Scotts Valley, Ca

Front Office Manager
Delta Hotel Santa Clara - Silicon Valley —Santa Clara, CA
- $87,000 - $91,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Fitness Studio Director
THE CAMP TRANSFORMATION CENTER SAN JOSE —San Jose, CA
- $69,000 - $75,000 a year
- Weekends as needed
- Hospitality
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Supervisor - Hospitality
Highway West Vacations —Pescadero, CA
- $24 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
14d
Sales Lead (Part-Time)
West Marine Products, Inc. —Santa Cruz, CA
- Part-time
- 18 years or older
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
2d
General Manager
King's Fish House - San Jose —San Jose, CA
- $110,000 - $130,000 a year
- Weekends as needed
- Bar
- 21 years or older
- Quality control
- Health savings account
- Health insurance
Quick Apply
Solution Architect
Badger Meter —California
- $115,000 a year
- Full-time
- Marketing
- 5 years
- Bachelor's degree
- Health savings account
- Paid holidays
Restaurant Manager
Gyu-Kaku Japanese BBQ —San Jose, CA
- $70,000 - $76,000 a year
- Weekends as needed
- No experience needed
- Mentoring
- Recruiting
- AD&D insurance
- Paid holidays
Quick Apply
Apartment Manager - Willow Pointe & 308 Sango Court
Buckingham Property Management —San Jose, CA
- $26 an hour
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
3d
Assistant Store Manager
Smart Foodservice Stores LLC —San Jose, CA
- $27 - $41 an hour
- Overtime
- Word processing
- Mid-level
- Finance
- Employee stock purchase plan
- Disability insurance
4h
People Operations Specialist
Nex —San Jose, CA
- $90,000 - $115,000 a year
- Full-time
- Mid-level
- Office
- Travel
- Flexible schedule
Front Desk Agent - Four Points by Sheraton, Scotts Valley
SCOTTS VALLEY HOTEL LP —Scotts Valley, CA
- Part-time
- 3 years
- Hotel
- High school diploma or GED
Quick Apply
Program Assistant- Transition Age Youth
ENCOMPASS COMMUNITY SERVICES —Santa Cruz, CA
- $22 - $24 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Front Desk Agent - Courtyard by Marriott, Santa Cruz
Courtyard by Marriott, Santa Cruz —Santa Cruz, CA
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Office Manager
La Bahia Resort and Spa —Santa Cruz, CA
- Full-time
- Mid-level
- Conflict management
- Organizational skills
Quick Apply
Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
SANTA CRUZ MISSION STREET HOTEL LP —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Office Manager
La Bahia Hotel and Spa —Santa Cruz, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Conflict management
- US work authorization
- Paid jury duty
- Health savings account
Quick Apply
Front Office Manager - FT
SAN JOSE SHERATON —San Jose, CA
- $88,000 - $100,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Front Office Supervisor
La Bahia Resort and Spa —Santa Cruz, CA
- Weekends as needed
- Inventory management
- Mid-level
- Mentoring
Quick Apply
Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
LOTUS MANAGEMENT INC —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Office Assistance Manager
Cal Hope Services LLC —San Jose, CA
- $24 - $30 an hour
- Part-time
- Mid-level
- Office
- Administrative experience
- 401(k)
- Parental leave
Quick Apply

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front office manager jobs near scotts valley, ca

Front Office Manager

Delta Hotel Santa Clara - Silicon Valley -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$87,000 - $91,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Microsoft Excel
Managing inventory control systems
Managing teams in a customer support role
Team leadership
Coaching
Pricing analysis experience within hospitality industry
Revenue management
Managing hospitality teams
Frontline customer support management
Analysis skills
Property management systems (PMS)
Front desk
Yield management
Leadership
Hospitality management
Hotel management

Full Job Description

Job Summary

The Front Office Manager is responsible for leading the daily operations of the Front Office, ensuring exceptional guest experience while maintaining the highest standards of hospitality, operational excellence, and financial performance. This position oversees Front Desk, Guest Services, Reservations and related operations, ensuring compliance with brand standards, company policies, and service expectations.

This position will report directly to the Hotel Manager and General Manager

Job Duties and Responsibilities

Guest Experience & Daily Operations

Lead daily Front Office and Guest Services operations, including check-in/check-out, room assignments, and guest recovery, to ensure exceptional guest experiences.
Monitor guest satisfaction scores and feedback; identify trends and implement improvements to enhance the guest experience.
Conduct daily pre-shift meetings to communicate operational priorities and ensure alignment across hotel departments.
Oversee Lost & Found procedures to ensure timely and accurate return of guest belongings.

Team Leadership & Development

Provide leadership, coaching, and direction to Front Desk associates, fostering teamwork and accountability.
Recruit, interview, train, and develop Front Office associates on brand standards, service expectations, systems, and procedures.
Deliver ongoing coaching, performance feedback, recognition, and corrective action as needed to maintain service excellence.
Create staffing schedules based on occupancy levels, business demands, and operational needs, ensuring proper coverage.

Revenue & Financial Management

Oversee reservation systems, room inventory, rate management, and daily pricing strategies to maximize occupancy and revenue.
Partner with Revenue Management and hotel leadership to monitor RevPAR performance, occupancy trends, and financial results.
Ensure accurate handling of room inventory, reservations, billing, and front office financial reporting.
Review timekeeping records and approve payroll information to ensure accuracy and associate satisfaction.

Administration & Compliance

Maintain compliance with hotel policies, safety standards, and brand operating procedures.
Identify operational challenges, develop solutions, and implement processes to improve efficiency and guest satisfaction.
Maintain proper controls of Front Office supplies, equipment, keys, and guest service materials.
Communicate effectively with guests, associates, department leaders, and executives to support successful daily operations.
Support hotel initiatives, brand programs, and other operational responsibilities as assigned.

Qualifications

Front Office leadership experience is required. Candidates without hotel Front Office management experience will not be considered.
High school diploma or GED with a minimum of 3 years of experience in guest services management within a hotel or related hospitality environment; OR a two-year degree in Hotel and Restaurant Management, Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in guest services management within a hotel or related professional area.
Minimum of 2 years of experience supervising a team in a hospitality or customer service setting preferred.
Bilingual English/Spanish preferred.
Experience with Lightspeed PMS, MARSHA, GXP, MGS, and MICROS preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills in person, by phone, in writing, electronically, or by email.
Proven ability to lead, coach, and develop associates while maintaining high levels of guest satisfaction.

Physical Demands

Stand and walk for extended periods throughout the shift.
Occasionally lift, carry, push, or pull items weighing up to 50 pounds.
Bend, reach, stoop, kneel, and use repetitive hand movements.
Work in a fast-paced environment while maintaining professionalism and attention to detail.
Respond quickly to guest and operational needs throughout the property.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs

What We Offer

Comprehensive benefits package, including Medical, Dental, and Vision insurance program.
401(k) participation with a company matching program.
Discounted travel benefits at exclusive rates.
Comprehensive time-off package, including vacation pay, sick pay, and holidays.
Complimentary employee meals.
And much more!

Job Type: Full-time

Pay: $87,000.00 - $91,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Inventory Balancing at a Hotel: 2 years (Required)
Hotel Daily Room Inventory Management : 2 years (Required)
Hotel Daily Pricing Process: 2 years (Required)
Lightspeed PMS: 2 years (Required)
Marriott Front Office at a Hotel: 2 years (Required)
Hotel Revenue management: 2 years (Required)

Location:

Santa Clara, CA 95054 (Required)

Ability to Commute:

Santa Clara, CA 95054 (Required)

Ability to Relocate:

Santa Clara, CA 95054: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

front office manager jobs in scotts valley, ca

Front Office Manager

Fitness Studio Director

Front Desk Supervisor - Hospitality

Sales Lead (Part-Time)

General Manager

Solution Architect

Restaurant Manager

Apartment Manager - Willow Pointe & 308 Sango Court

Assistant Store Manager

People Operations Specialist

Front Desk Agent - Four Points by Sheraton, Scotts Valley

Program Assistant- Transition Age Youth

Front Desk Agent - Courtyard by Marriott, Santa Cruz

Front Office Manager

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Front Office Manager

Front Office Manager - FT

Front Office Supervisor

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Office Assistance Manager

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