As a 55-year-old family-owned company, we have a long-term and purpose-filled vision.
Unclaimed Baggage is the only company in the United States that buys and sells the lost
luggage of airlines that is never reunited with its owners. Our 50,000-square-foot retail store in
Scottsboro, Alabama is a one-of-a-kind destination experience, complemented by a fast-growing online store, which together have created an iconic omni-channel brand that draws
people in with a sense of discovery.
As one of the largest tourist destinations in the state of Alabama, Unclaimed Baggage attracts
over one million visitors each year from all 50 states and over 40 foreign countries and has
been featured by a number of major media outlets, including National Geographic, Good
Morning America, Vogue, and The New York Times.
OUR CULTURE
Our Purpose is to “Redeem the lost, unclaimed, and rejected for the glory of God.” As a lost
luggage_ business, this is clearly manifest in how we repurpose forgotten items that would
otherwise end up in landfills, but we also strive to redeem people and communities through
our Reclaimed for Good foundation, providing suitcases, clothing, medical supplies, and
eyeglasses to those who need them all around the world. This purpose is core to who we are
and has guided our decisions for over 55 years. Integrity: Do the right thing.
We believe that values aren’t just words on a piece of paper, but something that drives our
behavior each and every day, which is why we call them Values in Action. They are:
- Excellence: Always reach for better.
- Humility: Listen and learn.
- Service: Help others win.
- Teamwork: Grow stronger together.
- Gratitude: Choose to be thankful.
- Entrepreneurship: Make it happen.
We offer a casual yet professional work environment, flexibility, great benefits, competitive
pay, and a close-knit team who cares. We are all about people and seek to foster a culture of
collaboration, support, and growth.
ABOUT THE ROLE
We are looking for a talented and driven Photographer/Videographer to join our team. In this
role, you will be responsible for producing high-quality photo and video content that brings
our brand and products to life across all our brand touchpoints (retail, digital, e-commerce and
social media platforms.) You are a creative storyteller with a sharp eye for detail, a passion for
visual content, and the technical skills to take a project from concept to final cut.
KEY RESPONSIBILITIES
- Plan, shoot, and edit professional photo and video content for product listings, social
media, email campaigns, and paid advertising
- Collaborate with the marketing team to develop creative concepts aligned with brand
guidelines and campaign goals
- Manage all aspects of on-site photo and video production, including lighting, staging,
and prop styling
- Edit and retouch photos and videos to a high standard using industry-standard software
- Organize and maintain a well-structured digital asset library
- Stay current with e-commerce and social media content trends to ensure our brand
remains fresh and competitive
- Assist in developing content calendars and meeting campaign deadlines consistently
REQUIREMENTS
- 3–6 years of professional experience in photography, videography, and post-production
editing
- Strong proficiency in Adobe Creative Suite (Lightroom, Photoshop, Premiere Pro, After
Effects, CaptureOne)
- Experience shooting product, lifestyle, and brand content in a retail or e-commerce
environment
- Solid understanding of lighting techniques, color grading, and composition
- Ability to manage multiple projects simultaneously and meet tight deadlines
- A strong portfolio demonstrating a range of photo and video work
- Excellent communication and collaboration skills
- Experience with social media platform specs (Instagram, TikTok, YouTube, etc.)
- Ability to travel for marketing planning, photo shoots and events (up to 20%)
QUALIFICATIONS
- BFA or equivalent degree in Photography/Videography/Film/Marketing/Advertising
- Experience with motion graphics or animation
- Basic knowledge of SEO for image and video content
- Experience with drone photography/videography
WHY JOIN US
- Be part of an iconic brand with a rich history, an entrepreneurial culture
and a powerful purpose
- Work in a dynamic, collaborative and creative work environment
- Opportunity to help shape the creative of a beloved brand
- Competitive salary and benefits package
