Top 438 Front desk agent Jobs in Scottsdale, Az

Hotel Front Desk Agent
Lodging Dynamics —Scottsdale, AZ
- From $18 an hour
- Overtime
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent- Part Time
La Quinta Phoenix - Scottsdale —Scottsdale, AZ
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
3d
Front Desk Agent
Country Inn and Suites By Radisson —Phoenix, AZ
- $16 - $17 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee discount
Quick Apply
Front Desk
Marriott International, Inc —Scottsdale, AZ
- $19.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
16h
Front Desk Attendant
Mountainside Fitness —Scottsdale, AZ
- $15.15 an hour
- Part-time
- Basic math
- Pass drug screening
- Conflict management
- Gym membership
Quick Apply
2d
Front Desk Associate
AC by Marriott Kierland/Scottsdale —Scottsdale, AZ
- Full-time
- Hotel
- Travel
- Front desk
- Paid holidays
- Health insurance
Quick Apply
10d
Spa Front Desk Reservationist
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton —Scottsdale, AZ
- Part-time
- Experience working with individuals with disabilities
- Computer literacy
- Analysis skills
- Food provided
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Front Desk Receptionist
Tozer Lee Eye Center —Scottsdale, AZ
- $22 - $25 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk Agent
Troon —Scottsdale, AZ
- $21 an hour
- High school diploma or GED
- Entry level
- Resort
Quick Apply
Front Desk Clerk
Hilton Grand Vacations —Scottsdale, AZ
- Full-time
- English
- High school diploma or GED
- Entry level
- Employee stock purchase plan
- Tuition reimbursement
Front Office Agent (Part-Time) - Andaz Scottsdale
Andaz Scottsdale —Scottsdale, AZ
- From $20 an hour
- Part-time
- Background check
- US work authorization
- In-person
- Health insurance
- Dental insurance
2d
Front Desk Agent -AM & PM SHIFT
Holiday Inn and Suites Scottsdale North Airpark —Scottsdale, AZ
- $17 - $19 an hour
- Full-time
- Hospitality
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Agent
Homewood Suites Phoenix - Biltmore —Phoenix, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Tempe Market Station —Tempe, AZ
- $19.10 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
Front Desk Agent
Marriott Phoenix Airport —Phoenix, AZ
- From $18 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk
Hilton Grand Vacations —Scottsdale, AZ
- Weekends as needed
- English
- Ability to stand for extended periods
- Entry level
- Employee stock purchase plan
- Health insurance
14d
Front Desk Associate
Zest Salon —Scottsdale, AZ
- $19 - $21 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
10d
Front Office Desk Agent
Omni Hotels & Resorts —Paradise Valley, AZ
- Full-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply
Front Desk
Mountain View Headache and Spine Institute PLLC —Phoenix, AZ
- $25 - $28 an hour
- Full-time
- Inventory management
- HIPAA
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
14h
Front Desk Receptionist
Rowley Chapman & Barney, Ltd. —Mesa, AZ
- $18 - $21 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Health savings account
- Dental insurance
Quick Apply
17h

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front desk agent jobs near scottsdale, az

Hotel Front Desk Agent

Lodging Dynamics -
Scottsdale, AZ

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Flexible schedule
Pet insurance

Qualifications

Customer follow-ups
Buffet service
Report preparation
Objection handling (sales technique)
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Operator switchboards
Hotel policy compliance
Financial transaction processing
Greeting customers
Answering guest questions
High school diploma or GED
Hotel room assignment management
Store opening/closing procedures
Cash register operations
Accounting data entry
Fax machines
Property management systems (PMS)
Hospitality housekeeping
Laundry washing
Cleaning messes in dining areas
Telephone systems
Deposits
Hotel and accommodations guest complaints handling
Faxing
Marketing
Entry level
Office phone management
Under 1 year

Full Job Description

OVERALL RESPONSIBILITIES:

The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient.

**PREVIOUS HOTEL FRONT DESK EXPERIENCE NOT REQUIRED BUT PREFERRED**

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Books guest reservations and/or coordinates with reservation center
Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Answers and routes call as appropriate; takes guest messages with accuracy
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Records pertinent guest information in the pass on log
Replenishes continental breakfast as needed and keeps area clean
Ensures common area/lobby is clean
Performs laundry functions as directed
Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
Answers phone in a prompt, efficient, and friendly manner.
Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.
Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.
Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs.
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
Balances cash bag at open and closing of each shift.
Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard.
Provides a professional image at all times through appearance and dress.
Follow company policies and procedures.

POSITION DETAILS:

Applicant has ability to work flexible schedule; position is 30-40 hours per week
- AM Shift Hours: 6:00am to 2:30pm
- PM Shift Hours: 2:00pm to 10:30pm
Uniform
- Khaki Pants
- White Shirt/Blouse
- Navy Blue Blazer
- Navy Blue Dress (if applicable)
- Closed Toe Shoes

POSITION REQUIREMENTS:

High school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience.
Ability to stand for 8+ hours a day.
Ability to work weekends, holidays, overtime (if available).
ONQ PMS and/or PEP PMS experience (not required but preferred).

About Lodging Dynamics Hospitality Group

Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.

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front desk agent jobs in scottsdale, az

Hotel Front Desk Agent

Front Desk Agent- Part Time

Front Desk Agent

Front Desk

Front Desk Attendant

Front Desk Associate

Spa Front Desk Reservationist

Front Desk Receptionist

Front Desk Agent

Front Desk Clerk

Front Office Agent (Part-Time) - Andaz Scottsdale

Front Desk Agent -AM & PM SHIFT

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk

Front Desk Associate

Front Office Desk Agent

Front Desk

Front Desk Receptionist

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