Top 163 Hotel front desk Jobs in Scottsdale, Az

Assistant Manager - Guest Services
Holiday Inn Club Vacations —Scottsdale, AZ
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
6d
GUEST SERVICE REPRESENTATIVE
DOUBLETREE PARADISE VALLEY RESORT —Scottsdale, AZ
- $20 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
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Front Desk
Marriott International, Inc —Scottsdale, AZ
- $19.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
12d
Front Desk Agent
Hilton Scottsdale Resort and Villas —Scottsdale, AZ
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
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Spa Front Desk Reservationist
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton —Scottsdale, AZ
- Part-time
- Experience working with individuals with disabilities
- Computer literacy
- Analysis skills
- Food provided
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Front Desk Agent
MCR Hotels —Scottsdale, AZ
- $17.00 - $17.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
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Front Desk Agent
Marriott International, Inc —Scottsdale, AZ
- Full-time
- Hotel
- High school diploma or GED
- Front desk
12d
Front Office Supervisor
AC by Marriott Kierland/Scottsdale —Scottsdale, AZ
- $18 - $20 an hour
- Full-time
- Mid-level
- Hotel
- Travel
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Agent
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton —Scottsdale, AZ
- Full-time
- Sales
- Front desk
- Typing
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Front Desk Agent
Crescent Hotels & Resorts LLC —Scottsdale, AZ
- English
- Hotel
- Computer skills
- 401(k) matching
Quick Apply
11d
Moonlight Welcome Agent
Marriott International, Inc —Scottsdale, AZ
- Full-time
- Hotel
- High school diploma or GED
- Front desk
6d
Guest Service Representative Scottsdale
Extended Stay America —Scottsdale, AZ
- $16.80 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Guest Services Agent
La Quinta Phoenix - Scottsdale —Scottsdale, AZ
- Computer literacy
- Hotel
- High school diploma or GED
15h
Front Desk Agent, Part Time
Millennium Hotels and Resorts —Scottsdale, AZ
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Guest Services Associate
ZMC Hotels, LLC —Scottsdale, AZ
- 8 hour shift
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Embassy Suites Phoenix Biltmore
Hilton —Phoenix, AZ
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Home2 Suites Phoenix Downtown —Phoenix, AZ
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Hotel Front Desk Receptionist
Fairfield Inn & Suites Phoenix Midtown —Phoenix, AZ
- $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
9d
Front Desk Agent - Hotel Valley Ho
Hotel Valley Ho —Scottsdale, AZ
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
7d
Front Desk Supervisor
MCR Hotels —Phoenix, AZ
- $19 - $22 an hour
- Weekends as needed
- 18 years or older
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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hotel front desk jobs near scottsdale, az

Assistant Manager - Guest Services

Holiday Inn Club Vacations -
Scottsdale, AZ

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Job Details

6 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Pet insurance

Qualifications

Employee relationship building
Company vehicle operation
High school diploma or GED
Driver's License

Full Job Description

The Assistant Manager of Guest Services is responsible for bringing the brand promise to life in guest-facing service departments. This position serves as a guest advocate and key advisor to the Guest Services Manager and leads some or all of the aspects of operations of front desk, concierge, security, resort transportation and/or resort services functions. Success in this role is measured primarily by post-stay guest survey responses evaluating the quality of the arrival experience and transportation experience and problem resolution.

COMPANY BENEFITS:

Comprehensive Benefits: Medical, Dental, Vision & Prescription
Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury
HSA/FSA
EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
401K with Company Match
PTO
Heavily Discounted Hospitality Stays & the Company Perks Website
Tuition Assistance
Company Appreciation Platforms & Innovation Contests
Growth Opportunities & Stability
Excellent Company Culture

ESSENTIAL DUTIES AND TASKS:

Demonstrate Brandhearted leadership by putting the brand at the center of all business decisions. Regularly seek and use guest feedback to build relationships with guests and drive continuous improvement in guest satisfaction. Ensure all special needs/requests of guests of all types are fulfilled. Respond to and follow up on all problem resolution cases.
Promote and reinforce a brand culture in which team members understand their role and are inspired to deliver the branded guest experience and brand standards. Actively model the brand behaviors in all aspects of the business. Balance the urgency of meeting budget goals with focus on team, individual, and brand success.
Assist in adapting and executing predefined guest service strategies, standards, and programs through daily management practices within front desk, security, transportation, and/or resort services operations.
Development of PDPs, evaluation, and active coaching to develop Brandhearted guest-facing service delivery staff. Demonstrate a culture of learning and mentorship for continual performance development
Evaluate and recommend adjustments to staffing and performance targets. Manage department engagement plans, talent review and succession planning.
Execute pre-defined programs and policies within assigned area and teams that maintain a safe and secure environment for guests, team members and resort assets in compliance with owner’s policies and procedures, and regulatory requirements.
Assist in the development of departmental budgets and allocation of resources to meet financial goals.

QUALIFICATIONS:

Demonstrated ability to anticipate, prevent, and solve complex problems, and deliver results in a fast-paced setting
Demonstrated professional verbal and written communication and presentation skills.
Novice-level mastery of Microsoft Office products.
Driving record must qualify to drive company-owned vehicles.
Must be at least 21 years of age with a valid driver’s license and a minimum of 4 years of driving experience.

EDUCATION and/or EXPERIENCE:

High School Diploma or GED equivalent required. Four-year college degree preferred.
2 years of Front Desk Supervisory experience in a hotel or resort environment preferred
IHG experience is a plus
Strong people leadership experience

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

#ZRHMS01

#INDRO1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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hotel front desk jobs in scottsdale, az

Assistant Manager - Guest Services

GUEST SERVICE REPRESENTATIVE

Front Desk

Front Desk Agent

Spa Front Desk Reservationist

Front Desk Agent

Front Desk Agent

Front Office Supervisor

Front Desk Agent

Front Desk Agent

Moonlight Welcome Agent

Guest Service Representative Scottsdale

Guest Services Agent

Front Desk Agent, Part Time

Guest Services Associate

Front Desk Agent - Embassy Suites Phoenix Biltmore

Front Desk Agent

Hotel Front Desk Receptionist

Front Desk Agent - Hotel Valley Ho

Front Desk Supervisor

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