Top 249 Service associate Jobs in Scottsdale, Az

Guest Services Associate I
Phoenix Children's Hospital —Glendale, AZ
- Part-time
- Surgery
- Experience working with individuals with disabilities
- Children
14h
Welcome Ambassador
Marriott International, Inc —Scottsdale, AZ
- Full-time
- Hotel
- High school diploma or GED
- Entry level
4h
Desk Operations Specialist - Scottsdale Location
Mayo Clinic —Scottsdale, AZ
- $20.46 - $28.25 an hour
- Weekends as needed
- Computer literacy
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
8h
Student Services Analyst
Scottsdale Community College —Scottsdale, AZ
- $53,050.25 - $68,964.82 a year
- Weekends as needed
- Hybrid work
- Research
- University
- Bachelor's degree
- Wellness program
- 403(b) matching
9h
Clinic Admissions Associate
Action Behavior Centers —Scottsdale, AZ
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
4h
Lead Guest Experience Associate
City of Mesa, AZ —Mesa, AZ
- $41,765.15 - $57,062.93 a year
- Weekends as needed
- Management
- Mid-level
- Administrative experience
11h
Outside Service Attendant
Troon —Scottsdale, AZ
- $19 an hour
- Full-time
- Residential
- Outdoor work
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14h
Warehouse Driver
SSP —Phoenix, AZ
- $25.05 an hour
- Full-time
- Ability to lift 50 pounds
- Warehouse
- Organizational skills
- Opportunities for advancement
- Referral program
9h
Public Relations Associate
Avalonvi —Phoenix, AZ
- $3,825 - $4,400 a month
- Full-time
- High school diploma or GED
- Communication skills
- Marketing
Quick Apply
22h
Team Lead
PINNACLE WEALTH ADVISORS, LLC —Paradise Valley, AZ
- $70,000 - $80,000 a year
- Full-time
- 5 years
- Office
- Quality control
- Paid holidays
- Tuition reimbursement
Quick Apply
8h
Leasing Associate
RPM Living —Scottsdale, AZ
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
20h
Provider Network File Technician I-III - REMOTE AZ
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Full-time
- Remote
- Word processing
- Computer literacy
- Research
9h
Warehouse Part Time Days
Lowe's —Scottsdale, AZ
- Part-time
- Bilingual
- Forklift
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
7h
Banquet Server
Marriott International, Inc —Scottsdale, AZ
- Full-time
- Serving
- Hotel
- High school diploma or GED
4h
Laboratory Customer Support Specialist
Premier Biotech Labs —Scottsdale, AZ
- $26.44 - $28.85 an hour
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- English
- Health savings account
- Health insurance
Quick Apply
14h
Associate, Disputes and Investigations
Alvarez and Marsal —Phoenix, AZ
- $65,000 - $90,000 a year
- Full-time
- CPA
- Mid-level
- Office
- AD&D insurance
- 401(k)
8h
Group Home Youth Caregiver
Salt River Pima-Maricopa Indian Community —Scottsdale, AZ
- $48,728 - $63,352 a year
- Weekends as needed
- Writing skills
- 3 years
- High school diploma or GED
- Wellness program
- Health savings account
5h
Clinical Procedure Supply Coordinator
Banner Health —Gilbert, AZ
- Full-time
- Surgery
- Mid-level
- Math
6h
Grocery Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Phoenix, AZ
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
9h
Ancillary Specialist- Remote
SilverRock Automotive, Inc. —Mesa, AZ
- Overtime
- Remote
- Pass drug screening
- High school diploma or GED
- Associate's degree
- Wellness program
- Disability insurance
Quick Apply
6h

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Guest Services Associate I

Phoenix Children's Hospital -
Glendale, AZ

Apply Now

Job Details

Part-time
14 hours ago

Qualifications

Disability support services
Volunteer support
Visitor query response
In-person patient registration
Client relationship management
Guest reservation booking
Phone inquiries
Staff supervision
Patient resource coordination
Customer relationship building
Team supervision
Experience working with individuals with disabilities
Volunteer management
Phone communication
Greeting customers
Patient demographics
Patient advocacy
Answering guest questions
Healthcare infection prevention and control expertise
Volunteer training
Organizational skills
Public relations
Handling patient inquiries
Customer information system software
Cash handling
Disability services experience
Entry level
Patient family support
Customer data entry

Full Job Description

Posting Note: Join our team at Arrowhead in a flexible part-time role supporting surgery from 1:00–5:00 p.m. This position is ideal for someone who thrives in a fast-paced environment and is comfortable adapting to changing needs. When surgery volume is low, you may be low censused or asked to support our Thomas location based on staffing needs. The right candidate will be dependable, flexible, and willing to travel between locations or adjust their schedule based on patient and department needs.

The Guest Services Associate assists patient families and visitors by offering detailed, tailored information for an exceptional patient experience. With their service expertise and extensive knowledge of Phoenix Children's and the Phoenix area Guest Services Associates will ensure that patient family and visitor experiences exceed their expectations. This position connects guests with appointments, services in clinical and non-clinical areas and visitation while adhering to access policies and processes and provides navigational assistance to destinations. Coordinates services for patients requiring special needs accommodations for positive clinical outcomes. Responsible for effectively organizing, assembling and arranging resources to address patient family and visitor inquiries. Professionally interfaces and collaborates with all departments and across multiple locations.

Position Duties

Utilizing multiple systems and tools the Guest Services Associate connects all patient families and visitors with clinical appointments, surgical procedures, imaging services, specialty testing, registration locations, patient visitation, emergency services, professional meetings and events while adhering to the safety and security policies and procedures for the hospital.
- Confirms purpose of visitors using appropriate software, Phoenix Children's programs, approved access communications, shared event calendars and phone confirmations at entrances to the main hospital.
- Implements Infection Control screening tools.
- Manages check in procedures regarding access for couriers, vendors, process services and surveyors.
- Communicates clear and accurate directions using way finding tools and volunteer escorts.
- Educates patient families and visitors on access restrictions, processes for access and registration.
- Interfaces with and supports the surgical team as a patient family liaison in the surgery waiting area.
- Is the first point of contact in the Emergency department for patients and visitors. Checks in patients for treatment, confirms and connects visitors for approved visitation.
- Accurately documents information in the appropriate fields and account notes to create the patient account in the Emergency department.
- Accepts cash and toy donations for the Child Life and Foundation departments and deliveries for patients and staff following processes for prompt delivery.
Provides customer service expertise and is responsible for extensive knowledge of the organization and the Phoenix area.
- Coordinates and implements services for patient families to assist them with special needs they may have within a structured Guest Services Special Needs Accommodations program while using the hospital to ensure positive clinical outcomes.
- Responds to patient family requests through multiple communication sources and coordinates with appropriate departments to fulfill the needs of the patient.
- Utilizes a customer relationship/resource/request management tool.
- Communicates professionally within all pathways of service relaying confidence and credibility.
- Organizes, assembles and arranges resources and amenities inside and outside of the hospital including lodging, transportation, dining, tourism and personal or business resources to address patient family and visitor inquiries and requests in line with a concierge role.
- Must be able to collaboratively work in a team environment and independently.
- Must be customer service focused demonstrating a high level of emotional intelligence while handling multiple demands.
- Acts as an ambassador for the organization by relaying a positive public relations impression.
- Participates in professional development opportunities to maintain current skill and competency levels.
- Assists in training, supervision, and evaluation of volunteers assigned to the department.
Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

Offering the most comprehensive care across ages, communities and specialties
Investing in innovative research, including emerging treatments, tools and technologies
Advancing education and training to shape the next generation of clinical leaders
Advocating for the health and well-being of children and families

Values

We place children and families at the center of all we do
We deliver exceptional care, every day and in every way
We collaborate with colleagues, partners and communities to amplify our impact
We set the standards of pediatric healthcare today, and innovate for the future
We are accountable for making the highest quality care accessible and affordable

Apply Now

Refine Your Search

service associate jobs in scottsdale, az

Guest Services Associate I

Welcome Ambassador

Desk Operations Specialist - Scottsdale Location

Student Services Analyst

Clinic Admissions Associate

Lead Guest Experience Associate

Outside Service Attendant

Warehouse Driver

Public Relations Associate

Team Lead

Leasing Associate

Provider Network File Technician I-III - REMOTE AZ

Warehouse Part Time Days

Banquet Server

Laboratory Customer Support Specialist

Associate, Disputes and Investigations

Group Home Youth Caregiver

Clinical Procedure Supply Coordinator

Grocery Associate Team Leader (Assistant Department Manager)

Ancillary Specialist- Remote

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