Top 193 Customer experience leader Jobs in Scranton, Pa

Retail Store Area Team Leader (Assistant Team Leader)
Ocean State Job Lot —Scranton, PA
- $22 - $36 an hour
- Overtime
- Oracle
- Merchandising
- Mid-level
- Profit sharing
- Paid holidays
Retail Store Area Team Leader (Assistant Team Leader)
Ocean State Job Lot —Wilkes-Barre, PA
- $22 - $36 an hour
- Overtime
- Oracle
- Merchandising
- Mid-level
- Profit sharing
- Paid holidays
Traveling Retail Merchandiser Team Lead
SAS Retail Services —Edwardsville, PA
- $19 an hour
- Full-time
- 18 years or older
- Merchandising
- No experience needed
- Travel reimbursement
- Health insurance
Team Leader
PICS Inventory Specialists —Wilkes-Barre, PA
- $18 - $22 an hour
- 8 hour shift
- 18 years or older
- Customer service
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Contact Center Customer Service Lead
The AZEK Company —Scranton, PA
- From $27 an hour
- Weekends as needed
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Group Leader Warehouse
Graphic Packaging International, Inc. —Pittston, PA
- Monday to Friday
- Mid-level
- Forklift
- Warehouse
- Health savings account
- AD&D insurance
4d
Lead, Time & Attendance (Mon-Fri, 10:30am-7pm)
Adidas —Wilkes-Barre, PA
- $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
12d
Restaurant Leader (General Manager)
Raising Cane's —Wilkes-Barre, PA
- $60,000 - $98,590 a year
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
10d
Service Leader, Onsite Relationship Management
New York Life —Moosic, PA
- $70,000 - $85,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Loan repayment program
- Adoption assistance
Price Rite - Front End Lead Clerk - Full Time (PRRC) Salary Range $18.00 - $26.00/hr
Price Rite —Scranton, PA
- $18 - $26 an hour
- Weekends as needed
- English
- Mid-level
- Cleaning
- AD&D insurance
- Paid holidays
14d
Lead Graphic Designer
Onvo —Scranton, PA
- Full-time
- 5 years
- Organizational skills
- Senior level
Assistant Restaurant Leader (Assistant General Manager)
Raising Cane's —Wilkes-Barre, PA
- $55,000 - $76,000 a year
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
10d
Key Lead - Viewmont Mall, Hollister
Hollister —Scranton, PA
- Part-time
- Merchandising
- No experience needed
- Mid-level
- Store discount
- Opportunities for advancement
Shift Leader
Planet Fitness —Scranton, PA
- Full-time
- 18 years or older
- Management
- Computer literacy
- Paid holidays
- Health insurance
Retail Outdoor Lead
DICK'S Sporting Goods —Scranton, PA
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Key Account Team Lead
Clopay —Wilkes-Barre, PA
- $26.50 - $30.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
Quick Apply
Key Account Team Lead
Clopay Corporation —Wilkes-Barre, PA
- $26.50 - $30.00 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Price Rite - Grocery Lead Clerk - Full Time (PRRC) Salary Range $18.00 - $26.00/hr
Price Rite —Scranton, PA
- $18 - $26 an hour
- Full-time
- Customer service
- Merchandising
- Basic math
- AD&D insurance
- Paid holidays
14d
Foodservice Lead
Geisinger —Wilkes-Barre, PA
- Full-time
- Hospital
- ServSafe
- Computer literacy
- Health insurance
- Dental insurance
Sales Lead-ANN
LOFT —Moosic, PA
- Part-time
- Mid-level
- Retail management
- Store discount
- Opportunities for advancement
Quick Apply

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customer experience leader jobs near scranton, pa

Retail Store Area Team Leader (Assistant Team Leader)

Ocean State Job Lot -
Scranton, PA

Apply Now

Job Details

$22 - $36 an hour

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Life insurance
Referral program

Qualifications

Employee relationship building

Full Job Description

The hourly pay range for this position is $22.00 to $24.00 per hour, and it is eligible for overtime at a rate of $33.00 to $36.00 per hour.

Your Everyday Perks & Protection:

30% Associate Discount: Enjoy exclusive savings on our amazing products!
Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs.
Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay – because your time off is just as important as your time on!
Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected.
Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.
Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury.
Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.

Building Your Future & Beyond:

Eligible for Referral Bonus: Help us find top talent and get rewarded for it!
Tuition Reimbursement: We invest in your growth and development by supporting your continuing education.
Profit Sharing Bonus: Share in our success and see the direct impact of your hard work.
401K: Secure your financial future with our retirement savings plan.
OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services!

As a Store Area Team Leader at OSJL, you will be responsible for ensuring that all areas within your responsibility adhere to Company merchandising standards, managing the efficient flow of merchandise,and providing leadership and support to store teams. You'll need to be a detail-oriented professional with a strong understanding of merchandising principles and freight operations, as well as a motivational leader who can inspire and empower your team. You will be leveraging OSJL’s streamlined approach to technology, ensuring exceptional merchandising, operations, and a collaborative team environment.

Key Responsibilities:
Strategic Leadership & Profitability:
- Support Company programs flawlessly to maximize revenue and achieve store goals.
- Ensure the store runs smoothly in the absence of the Store Team Leader, demonstrating your
leadership capabilities.
- Daily funds are appropriately reconciled according to store closing procedures.
Backroom Efficiency:
- Actively lead and support an efficient freight flow process, maintain a well-organized backroom,
and achieve a 24-hour freight turnaround.
- Proactively leverage technology to maximize scheduling effectiveness in support of managing

Inventory Management:

- Partner with the Store Team Leader to maintain optimal store inventory levels.
- Ensuring proper merchandising and product placement.

- Actively lead and support the timely and accurate placement of products on the sales floor,

- Collaborate with the Store Team Leader to develop and implement effective merchandising

- Monitor. Lead, and assist with freight flow, ensuring that products are received, processed, and

- Coordinate the receiving team in ensuring accurate receipt and inspection of merchandise.
- Identify and address any product shortages or overstocks.

Foster a Collaborative Team:

- Support the recruitment, training, and development of store associates.
- Identify and nurture high-potential associates, preparing them for future growth.
- Foster a stable, knowledgeable team environment where associates feel valued and empowered to

Championing a Positive Store Culture:

- Ensure the store exceeds company standards for merchandising, cleanliness, and overall

- Lead by example, ensuring all operations, merchandising, and visual aspects of your area comply

- Cultivate positive and productive working relationships with store leadership, associates, and
Customer Service Champion:
- Monitor and maintain exceptional customer service, exceeding both company and customer
expectations.
- Maintaining store cleanliness and visual standards.

Leveraging Technology:

- Support HCM processes, including associate data and timekeeping, benefits, and learning

- Maintain the Oracle systems to manage store related expenses.
- Consistent review of Domo Store Spotlight technology to ensure productivity goals are met and

- Daily use of Thinktime to ensure maximum level of efficiency for all store related

- Utilize mobile devices to manage technology support and operational expectations of the store.

- 4+ years of previous retail management experience, or an equivalent combination of education

- Proficient in Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).
- Preferred experience with HCM and Business Intelligence tools.

- Work primarily in a climate controlled environment with minimal safety/health hazard potential.
- Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks

- The conditions for performing all job functions will change according to the constraints of an

- Reasonable accommodations may be made to enable individuals with disabilities to

- Travel on an as needed basis

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job
duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any
time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

#INDSup

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer experience leader jobs in scranton, pa

Retail Store Area Team Leader (Assistant Team Leader)

Retail Store Area Team Leader (Assistant Team Leader)

Traveling Retail Merchandiser Team Lead

Team Leader

Contact Center Customer Service Lead

Group Leader Warehouse

Lead, Time & Attendance (Mon-Fri, 10:30am-7pm)

Restaurant Leader (General Manager)

Service Leader, Onsite Relationship Management

Price Rite - Front End Lead Clerk - Full Time (PRRC) Salary Range $18.00 - $26.00/hr

Lead Graphic Designer

Assistant Restaurant Leader (Assistant General Manager)

Key Lead - Viewmont Mall, Hollister

Shift Leader

Retail Outdoor Lead

Key Account Team Lead

Key Account Team Lead

Price Rite - Grocery Lead Clerk - Full Time (PRRC) Salary Range $18.00 - $26.00/hr

Foodservice Lead

Sales Lead-ANN

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