Top 162 Member service representative Jobs in Scranton, Pa

Patient Access Representative - Primary Care
Geisinger —Pittston, PA
- Full-time
- Primary Care
- HIPAA
- Office
- Wellness program
- Health savings account
2d
Patient Access Representative - Emergency Department - Part Time
Geisinger —Scranton, PA
- Part-time
- HIPAA
- Office
- High school diploma or GED
- Wellness program
- Health savings account
4h
Patient Services Representative
Lehigh Valley Health Network —Dunmore, PA
- Full-time
- Customer service
- Computer literacy
- High school diploma or GED
Patient Access Representative ConvenientCare Pittston Main Street
Geisinger —Pittston, PA
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Representative - Viewmont Imaging
Geisinger —Scranton, PA
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Patient Access Representative - Specialty Clinics
Geisinger —Scranton, PA
- Part-time
- HIPAA
- High school diploma or GED
- Clinic
- Wellness program
- Health savings account
10d
Patient Access Representative - Emergency Department
Geisinger —Wilkes-Barre, PA
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Customer Service Representative
Current —Pittston, PA
- $18.00 - $21.50 an hour
- Overtime
- Background check
- Microsoft Excel
- Analysis skills
- Disability insurance
- Health insurance
11d
Patient Access Representative - Per Diem
Geisinger —Wilkes-Barre, PA
- Part-time
- HIPAA
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Medical Billing Coordinator (5 years of Medical Billing Experience Required)
Ethical Factor Rx Pharmacy —Avoca, PA
- Up to $40 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Utilities Right of Way Agent - Pennsylvania
O.R. Colan Associates (ORC) —Pennsylvania
- $64,374 - $101,702 a year
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
2d
Direct Sales Representative- Residential
Astound —Pittston, PA
- $38,816.34 - $98,816.34 a year
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Direct Sales Representative- Universal
Astound —Pittston, PA
- $39,000 - $89,000 a year
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
In-Home Sales Representative
Renuity —Scranton, PA
- $200,000 - $300,000 a year
- Full-time
- Customer service
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
9d
Inside Sales & Service Representative
Hajoca Corporation —Wilkes-Barre, PA
- $18 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Wellness program
Quick Apply
Inside Sales Representative - Account Development
LKQ Corporation —Exeter, PA
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Disability insurance
9d
Inside Sales Representative
LKQ Corporation —Exeter, PA
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Disability insurance
9d
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Honesdale, PA
- $14 an hour
- Weekends as needed
- Customer service
- 1 year
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Shavertown, PA
- $14 - $25 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
Inside Sales Representative
Keystone Automotive Operations, Inc. —Exeter, PA
- Spanish
- English
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Patient Access Representative - Primary Care

Geisinger -
Pittston, PA

Apply Now

Job Details

Full-time
2 days ago

Benefits

Wellness program
Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Military leave
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Location Pittston, PA Job Category Administrative Support Schedule Days Work Type Full time Department Tunkhannock Community Medicine Clinics Team Date posted 08/19/2026 Job ID R-03932

Job Summary

Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.

Job Duties

Responsible for checking patients in for appointments and accurately verifying demographics.
Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.
Reads and interprets insurance responses.
Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.
Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.
Communicates financial obligations to patients and collects fees at time of service as appropriate.
Communicates the purpose of and completes all necessary regulatory forms with patient.
Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.
Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints.
Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
Performs cash posting following department guidelines.
Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights.
Independently works work queues to ensure timely resolution of all accounts.
Maintain productivity and quality performance expectations
Must maintain high regard for confidentiality.
Accurately performs medical record maintenance and releases.
Assists with referrals and pre-certifications, at the time of encounter.
Properly utilizes and maintains patient recall and reschedule lists.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Benefits of working at Geisinger:

Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Related work experience (Preferred)

Skills

Communication; Customer Service; Office Politics And Confidentiality; Clerical I

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

Apply Now

Refine Your Search

member service representative jobs in scranton, pa

Patient Access Representative - Primary Care

Patient Access Representative - Emergency Department - Part Time

Patient Services Representative

Patient Access Representative ConvenientCare Pittston Main Street

Patient Access Representative - Viewmont Imaging

Patient Access Representative - Specialty Clinics

Patient Access Representative - Emergency Department

Customer Service Representative

Patient Access Representative - Per Diem

Medical Billing Coordinator (5 years of Medical Billing Experience Required)

Utilities Right of Way Agent - Pennsylvania

Direct Sales Representative- Residential

Direct Sales Representative- Universal

In-Home Sales Representative

Inside Sales & Service Representative

Inside Sales Representative - Account Development

Inside Sales Representative

Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer