Top 2039 Customer service supervisor Jobs in Seatac, Wa

Inbound Dock Supervisor
Diamond Line Delivery Systems Inc —Kent, WA
- CPR Certification
- Mid-level
- Forklift
- Health savings account
- Paid holidays
Cashier and Customer Service
Global smoke shop —Shoreline, WA
- $17.25 - $17.50 an hour
- Weekends as needed
- Customer service
- Cash register
- In-person
- Paid training
Quick Apply
Customer Service Supervisor
BPI Medical —Fife, WA
- $30 - $35 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Route Supervisor in Waste Industry (Kent, WA)
Copia Resources WA, Inc. —Kent, WA
- From $80,500 a year
- Full-time
- Spanish
- Clean driving record
- English
- Health insurance
- Dental insurance
Quick Apply
Site Supervisor - Snohomish & Kirkland
Redwood Family Care Network —Shoreline, WA
- $30 an hour
- Full-time
- Background check
- CPR Certification
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
9d
DSHS HCLA Customer Service Specialist 3
State of Washington Dept. of Social and Health Services —Renton, WA
- $3,917 - $5,240 a month
- Full-time
- Background check
- Inventory management
- Writing skills
- Paid training
- Wellness program
8d
Supervisor
Ace Hardware —Burien, WA
- From $21.30 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- In-person
- Health insurance
- Employee discount
Quick Apply
Shift Supervisor - Unarmed
Allied Universal —Bothell, WA
- $29.40 an hour
- Overtime
- Customer service
- Military
- Research
- AD&D insurance
- Paid holidays
Quick Apply
19h
Customer Service Associate
Savers/Value Village —Tukwila, WA
- $21.65 - $28.52 an hour
- Part-time
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant - Technology Services Department, Customer Services
Renton School District —Renton, WA
- $33.52 - $36.80 an hour
- Monday to Friday
- Children
- Public school
- Entry level
- Paid holidays
Customer Service Representative II
Motion Industries (MOT) —Tukwila, WA
- $24.34 - $30.43 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Call Center Assistant - Tukwila
Sound —Tukwila, WA
- $25.53 - $26.84 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Health savings account
2d
Customer Service Associate
Costco Wholesale —Seattle, WA
- $25.53 - $30.75 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- In-person
- Relocation assistance
Quick Apply
Sr Customer Service Representative
Motion Industries (MOT) —Tukwila, WA
- $28.29 - $36.82 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Service Specialist
Convoy Supply —Kent, WA
- $26 - $30 an hour
- 8 hour shift
- Spanish
- English
- Warehouse
- Paid training
- Paid holidays
Quick Apply
Assistant Guest Services Manager
Marriott Seattle Airport —Seattle, WA
- $27.00 - $27.84 an hour
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
Virginia Mason Medical Center —Lynnwood, WA
- $25.25 - $39.14 an hour
- Full-time
- Clinic
- Outpatient
- Associate's degree
2h
Patient Access Supervisor
HealthPoint —Renton, WA
- $30.55 - $46.74 an hour
- Hybrid work
- Microsoft Outlook
- Mid-level
- Leadership
- Wellness program
- Health savings account
Quick Apply
Customer Service Coordinator
Fikes Products —Federal Way, WA
- $24.04 - $30.29 an hour
- Full-time
- Pass drug screening
- Administrative experience
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent I
International Community Health Services —Renton, WA
- $21.30 - $31.19 an hour
- Full-time
- English
- Clinic experience
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
14d

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Inbound Dock Supervisor

Diamond Line Delivery Systems Inc -
Kent, WA

Apply Now

Job Details

Benefits

Health savings account
Paid holidays
Dental insurance
Vision insurance
Employee stock ownership plan

Qualifications

General freight transportation
Customer communication
Staff supervision
Warehouse management system
Forklift
High school diploma or GED
Team development
Barcode scanning for logistics
Conflict management
Mentoring
Leading team collaboration initiatives
Productivity software
Managing teams as a warehouse supervisor
Materials handling
Documentation Handling
Team motivation (leadership skill)
Technical Proficiency
Material handling equipment operation
Cross-functional communication

Full Job Description

Description:

Hours are 2 am - 11 am

About Diamond Line Delivery Systems, Inc.:

Diamond Line Delivery was founded in 2000 in Boise, Idaho. We have continued to grow and expand operations through our commitment to our customers and employee owners. We strive to help empower our employees to develop their talents and expand their skillset within our company. Diamond Line Delivery is 100% employee owned and our success is directly influenced by your success.

Why Join Our Team?

Diamond Line Delivery Systems, Inc. is a leading logistics and transportation company committed to delivering excellence in every shipment. With a strong emphasis on reliability, integrity, and customer satisfaction, we have established ourselves as a trusted partner in the logistics industry. As we continue to expand, we are seeking dedicated and skilled individuals to join our team as LTL Pick-up and Delivery Drivers.

Position Overview:

The Inbound Dock Supervisor at an LTL (Less-Than-Truckload) trucking company is a pivotal leader, orchestrating the safe, efficient, and timely unloading, sorting, and staging of freight arriving at the terminal. This individual ensures that inbound freight is processed accurately, dock operations are optimized, and all team members uphold the highest standards of safety, quality, and productivity. Acting as both a tactical manager and a motivational leader, the supervisor bridges the gap between frontline dock workers, dispatch, linehaul, and terminal management.

Key Responsibilities:

Supervise Inbound Dock Operations: Direct daily inbound dock activities, including unloading trailers, inspecting shipments, verifying documentation, and coordinating freight flow to ensure goods are correctly staged for outbound movement or customer pickup.
Team Leadership & Training: Lead a team of dockworkers, forklift operators, and material handlers. Provide coaching, guidance, ongoing training, and performance feedback to maintain high morale and productivity. Foster a culture of safety, accountability, and teamwork.
Safety & Compliance: Enforce all company safety policies, DOT regulations, OSHA standards, and terminal protocols. Conduct regular safety briefings, equipment inspections, and incident investigations. Champion a proactive approach to hazard identification and risk mitigation.
Workflow Optimization: Analyze freight volume, labor resources, and dock layout to prioritize assignments and allocate personnel efficiently. Identify bottlenecks and implement process improvements to minimize delays and maximize throughput.
Documentation & Inventory Control: Oversee accurate completion of bills of lading, manifests, and delivery receipts. Verify shipment integrity and reconcile discrepancies in freight counts or condition as needed. Ensure proper scanning, labeling, and system entry for all inbound shipments.
Communication & Coordination: Liaise with dispatchers, drivers, linehaul, and customer service teams to facilitate seamless information flow regarding inbound schedules, damaged freight, or special handling requirements. Escalate issues to management as appropriate.
Equipment Management: Monitor operation and maintenance of dock equipment such as forklifts, pallet jacks, and conveyor systems. Schedule preventative maintenance and coordinate repairs to reduce downtime.
Performance Reporting: Track and report key performance indicators (KPIs) related to inbound volume, dock productivity, safety incidents, and service quality. Utilize data to drive operational decisions and continuous improvement initiatives.
Staff Scheduling: Prepare and manage work schedules for dock personnel, ensuring adequate coverage for all shifts while controlling overtime costs. Adjust schedules in response to freight fluctuations and staffing needs.
Customer Service: Represent the company professionally in all interactions with drivers, vendors, and customers who visit the dock. Address service issues promptly and courteously, ensuring customer satisfaction.

Benefits:

Competitive salary with performance-based incentives.
Full suite of health, dental, and vision insurance.
Health Savings Accounts / Flex Spending Accounts
Inclusion in the Company Funded Employee Stock Ownership Plan (ESOP)
Paid Holiday / Vacation
Modern and well-maintained equipment.
A positive and collaborative work environment.

Requirements:

Experience: Minimum 2-3 years in a supervisory or lead role within LTL, transportation, or warehouse operations; prior dock experience strongly preferred.
Leadership: Demonstrated ability to supervise, mentor, and motivate diverse teams in a fast-paced, physically demanding environment.
Technical Proficiency: Familiarity with warehouse management systems (WMS), freight scanning equipment, and Microsoft Office Suite; ability to learn new software tools quickly.
Organizational Skills: Strong planning, time management, and prioritization skills; able to balance multiple tasks and competing demands.
Communication: Excellent verbal and written communication skills; able to interact effectively with team members, management, drivers, and customers.
Problem-Solving: Decisive and resourceful, with the ability to troubleshoot issues, resolve conflicts, and adapt to changing priorities.
Attention to Detail: High degree of accuracy in freight handling, documentation, and incident reporting.
Physical Requirements: Ability to work on feet for extended periods, lift up to 50 lbs, operate forklifts and other dock equipment, and withstand varied temperatures and weather conditions.
Certifications: OSHA forklift certification (or willingness to obtain); first aid/CPR certification is a plus.
Education: High school diploma or equivalent required; additional coursework or certification in logistics, supply chain, or transportation management is advantageous.

Preferred Attributes:

Experience with cross-dock, breakbulk, or terminal operations in an LTL environment.
Working knowledge of DOT and hazardous materials regulations.
Proven track record of driving process improvements and achieving operational targets.
Positive, can-do attitude with a commitment to continuous learning and professional growth.

Apply Now

Refine Your Search

customer service supervisor jobs in seatac, wa

Inbound Dock Supervisor

Cashier and Customer Service

Customer Service Supervisor

Route Supervisor in Waste Industry (Kent, WA)

Site Supervisor - Snohomish & Kirkland

DSHS HCLA Customer Service Specialist 3

Supervisor

Shift Supervisor - Unarmed

Customer Service Associate

Administrative Assistant - Technology Services Department, Customer Services

Customer Service Representative II

Call Center Assistant - Tukwila

Customer Service Associate

Sr Customer Service Representative

Customer Service Specialist

Assistant Guest Services Manager

Customer Service Representative

Patient Access Supervisor

Customer Service Coordinator

Call Center Agent I

I want to receive the latest job alert for customer service supervisor in seatac, wa

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