Top 123 Help desk support Jobs in Seattle, Wa

Unified Communications Engineer
Reliant IS —SeaTac, WA
- $30 - $35 an hour
- 8 hour shift
- Computer Science
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Senior IT Systems Lead
Washington Center for Bleeding Disorders —Seattle, WA
- $135,000 - $165,000 a year
- Full-time
- Background check
- Computer science
- 7 years
- Health insurance
- Dental insurance
Quick Apply
Senior Manager- Enterprise Applications
Charlie's Produce —Seattle, WA
- $150,000 - $165,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Free parking
- Profit sharing
Quick Apply
Infrastructure Support Engineer
Nscale —Seattle, WA
- $100,000 - $140,000 a year
- On call
- Remote
- Mid-level
- 3 years
- Communication skills
Quick Apply
Customer Support Specialists, AI Response Evaluation
mpathic —Seattle, WA
- $30 - $40 an hour
- Part-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Help Desk Specialist
Federal Way Public Schools —Federal Way, WA
- Monday to Friday
- Word processing
- Windows
- Ability to climb stairs
2d
Technical Support Specialist I (Desktop Support)
Valley Medical Center —Renton, WA
- $53,473 - $77,537 a year
- Full-time
- Windows
- Operating room
- Organizational skills
Support Desk Analyst
Nscale —Seattle, WA
- $40,000 - $80,000 a year
- Azure
- Mid-level
- Windows
Quick Apply
Technical Account Specialist - Customer Support
Zenoti —Seattle, WA
- $60,000 - $85,000 a year
- Computer science
- Computer Science
- Writing skills
- Paid parental leave
- Health insurance
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Seattle, -Washington
Axiom Technologies —Seattle, WA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Service Desk Technician L2 (contract)
Milestone Technologies, Inc. —Bellevue, WA
- $25.38 - $38.00 an hour
- Contract
- Google Workspace
- Mid-level
- Windows
Technology Specialist 2026-27 - Highland Middle School
Bellevue School District —Bellevue, WA
- $36.36 - $38.31 an hour
- Full-time
- Classroom
- Word processing
- Computer literacy
- Disability insurance
- Health insurance
2d
IT Support Technician
Filson —Seattle, WA
- $85,000 - $100,000 a year
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Specialist
Lakefield Veterinary Group —Seattle, WA
- Up to 50% travel
- Office
- Windows
Quick Apply
IT Service Desk Tier 1
TurnPoint Technology —Seattle, WA
- Monday to Friday
- Ability to lift 50 pounds
- 1 year
- Reliable transportation
Quick Apply
Help Desk Technician
KELLEY CREATE —Kent, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Support Specialist
DTG Enterprises Inc —Bothell, WA
- $35 - $40 an hour
- On call
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
11d
Technical Support Technician for POS
TSMS GROUP INC —Bellevue, WA
- $25.36 - $40.00 an hour
- Part-time
- Bilingual
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
9d
IT Specialist
Dick's Drive-Ins, Ltd., L.P. —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Mileage reimbursement
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Seattle, Washington
Axiom Technologies —Seattle, WA
- Part-time
- Mid-level
- Office
- 3 years

I want to receive the latest job alert for help desk support in seattle, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near seattle, wa

Unified Communications Engineer

Reliant IS -
SeaTac, WA

Quick Apply

Job Details

Full-time
$30 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Vision insurance

Qualifications

Non-technical user support
Network troubleshooting
Technical documentation
Windows
Incident Escalation
Video conferencing software
Attention to detail
Computer hardware
Collaborative technology platforms
IT
Escalation handling
Video conferencing systems operation
Mobile devices

Full Job Description

Unified Communications Engineer

Role Overview

We are seeking a motivated Unified Communications Engineer to support a large, complex enterprise technology environment. This is an excellent opportunity for an early-career IT professional interested in unified communications, collaboration technologies, telephony, and enterprise infrastructure.

In this role, you will help support the systems and technologies that enable employees to communicate and collaborate effectively across the organization. You will assist with the administration, maintenance, troubleshooting, and deployment of unified communications platforms, including voice, video conferencing, messaging, and collaboration tools.

The ideal candidate has a strong technical foundation, enjoys troubleshooting, provides excellent customer service, and is eager to build hands-on experience supporting enterprise communication technologies.

Key Responsibilities / Job Duties

Support the day-to-day operation and maintenance of unified communications platforms, including enterprise voice, video conferencing, messaging, and collaboration technologies.
Assist with the administration and support of platforms such as Microsoft Teams, Teams Phone, Cisco Webex, Zoom, Cisco Unified Communications Manager (CUCM), and related technologies.
Support user onboarding, account configuration, phone number assignments, device setup, and other communication services.
Troubleshoot voice and call quality issues, audio and video connectivity problems, user access and configuration issues, endpoint connectivity, and platform integration issues.
Investigate incidents, identify potential causes, document findings, and escalate complex technical issues when appropriate.
Monitor the health, availability, and performance of unified communications systems and services.
Assist with routine system maintenance, updates, testing, and operational support activities.
Support the configuration and deployment of new unified communications technologies, features, devices, and system upgrades.
Participate in testing to ensure new systems and features integrate successfully with the existing technology environment.
Work closely with network engineers, systems administrators, security teams, service desk teams, and other IT professionals to troubleshoot issues and support integrated communication services.
Create and maintain documentation for system configurations, troubleshooting procedures, technical processes, common support issues, and user instructions.
Provide technical assistance to employees using communication and collaboration technologies and help improve overall adoption and user experience.
Assist with service continuity, recovery, and resiliency procedures for unified communications services.
Stay current on emerging unified communications technologies and identify opportunities to improve system reliability, operational efficiency, and user experience.

Required Qualifications

1 to 2 years of experience in IT support, telecommunications, unified communications, network support, systems administration, technical operations, or a related field. Internship, academic, help desk, desktop support, or hands-on lab experience may be considered.
Familiarity with one or more communication and collaboration platforms, such as Microsoft Teams, Microsoft Teams Phone, Cisco Webex, Zoom, or Cisco Unified Communications Manager (CUCM).
Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and network connectivity.
Strong analytical and troubleshooting skills with the ability to gather information, identify potential causes of technical issues, work through problems methodically, and escalate issues appropriately.
Strong written and verbal communication skills with the ability to explain technical concepts clearly to technical and non-technical users.
Strong customer service skills and the ability to provide technical support in a professional, patient, and helpful manner.
Strong attention to detail and the ability to accurately maintain system configurations, documentation, service requests, and technical information.
Ability to work collaboratively with technical teams and manage multiple priorities in a dynamic environment.

Preferred Qualifications

Familiarity with Microsoft Teams Phone, Microsoft 365 administration, Cisco Unified Communications Manager (CUCM), Cisco Webex, Zoom, or similar unified communications platforms.
Basic knowledge of Voice over IP (VoIP), Session Initiation Protocol (SIP), call routing, voice quality, and telephony endpoints.
Understanding of how network performance and connectivity can impact voice, video, and collaboration services.
Experience with ServiceNow, Jira, or other IT service management and work management platforms.
Experience with enterprise telephony systems, contact center technologies, mobile communications, monitoring tools, or remote support technologies.
Relevant certifications, such as Microsoft certifications related to Microsoft 365, Teams, or collaboration technologies, Cisco Certified Network Associate (CCNA), Cisco collaboration certifications, or other networking and unified communications certifications.
Associate’s or bachelor’s degree in Information Technology, Telecommunications, Computer Science, Information Systems, or a related field, or equivalent professional, military, technical training, certification, internship, or hands-on experience.

Benefits include:

Dental insurance
Health insurance
Vision insurance
Paid Time Off
401(k)
Cell phone stipend

Job Type:

Full-time, PM shift

Monday-Friday, PM shift
8 hour shift
Full-time, 40 hours guaranteed

Work Location: In person

*please do not call the Company as we will reach out to you for inquiries*

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in seattle, wa

Unified Communications Engineer

Senior IT Systems Lead

Senior Manager- Enterprise Applications

Infrastructure Support Engineer

Customer Support Specialists, AI Response Evaluation

Help Desk Specialist

Technical Support Specialist I (Desktop Support)

Support Desk Analyst

Technical Account Specialist - Customer Support

Desktop Support Engineer (Dispatch /Part-Time) Seattle, -Washington

Service Desk Technician L2 (contract)

Technology Specialist 2026-27 - Highland Middle School

IT Support Technician

IT Support Specialist

IT Service Desk Tier 1

Help Desk Technician

IT Support Specialist

Technical Support Technician for POS

IT Specialist

Desktop Support Engineer (Dispatch /Part-Time) Seattle, Washington

I want to receive the latest job alert for help desk support in seattle, wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected