Top 2658 Trust manager Jobs in Seattle, Wa

Program Manager, Trust & Safety, Prime Video, Prime Video Trust & Safety
Amazon.com Services LLC —Seattle, WA
- $82,700 - $129,800 a year
- Full-time
- 3 years
- Experience equivalent to degree accepted
- Senior level
- AD&D insurance
- Health insurance
23h
NW Deployment Planner I, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc. —Seattle, WA
- $30 - $54 an hour
- Full-time
- Mid-level
- Analysis skills
- 1 year
- AD&D insurance
- Health insurance
22h
Marketplace Business Manager
Applicate Commerce —Kirkland, WA
- $80,000 - $90,000 a year
- 8 hour shift
- Hybrid work
- Bilingual
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
1d
System Support Specialist - Property Management
GRE Management —Seattle, WA
- From $90,000 a year
- Full-time
- Background check
- Microsoft Access
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
12d
Sr. Manager, Design Program Management, Devices and Services Design Team
Amazon.com Services LLC —Seattle, WA
- $160,100 - $216,600 a year
- Full-time
- 5 years
- Presentation skills
- Senior level
- AD&D insurance
- Health insurance
3h
District Leader, PNW
Crate and Barrel —Seattle, WA
- $120,000 - $155,000 a year
- Email
- Continuous improvement
- Travel
- Mentoring
- Store discount
- Disability insurance
Senior Program Manager , Selling Partner Trust
Amazon.com Services LLC —Seattle, WA
- $115,600 - $160,000 a year
- Full-time
- Office
- Senior level
- Business
- AD&D insurance
- Health insurance
Ontology Manager
Nscale —Seattle, WA
- $150,000 - $200,000 a year
- 8 years
- Senior level
- AI
Quick Apply
14d
Principal Product Manager, IAM Security & Agentic Identity
Okta —Bellevue, WA
- $217,000 - $298,000 a year
- Hybrid work
- Product management
- Fair chance
- Senior level
Quick Apply
Senior Product Manager, Privileged Access Management
Okta —Bellevue, WA
- $169,000 - $232,000 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
Senior Product Manager - Cloud Infrastructure
Okta —Seattle, WA
- $189,000 - $260,000 a year
- Hybrid work
- 5 years
- AWS
- Product management
Quick Apply
11d
Principal Group Product Manager, B2B (Auth0)
Okta —Seattle, WA
- $194,000 - $266,200 a year
- Hybrid work
- Computer Science
- 5 years
- Master's degree
Quick Apply
6d
Vice President, Product Management - Identity Management
Okta —Seattle, WA
- $329,000 - $452,000 a year
- Hybrid work
- 11+ years
- Product management
- Mentoring
Quick Apply
Principal Technical Program Manager - Deployment Scheduling
Nscale —Seattle, WA
- $220,000 - $300,000 a year
- Travel
- Senior level
- Communication skills
Quick Apply
7d
Senior Technical Product Manager, Observability
Nscale —Seattle, WA
- $200,000 - $280,000 a year
- Computer Science
- Engineering
- Product management
Quick Apply
AMER DC Delivery Operations Program Manager , Infrastructure
Amazon Data Services, Inc. —Seattle, WA
- $82,700 - $129,800 a year
- Full-time
- Analysis skills
- Senior level
- 4 years
- AD&D insurance
- Health insurance
3h
Senior Technical Product Manager, Fleet Operations
Nscale —Seattle, WA
- $200,000 - $280,000 a year
- On call
- Computer Science
- 5 years
- Product management
Quick Apply
Change and Configuration Data Manager – In-Space Systems
Blue Origin —Seattle, WA
- $121,023.00 - $169,432.20 a year
- Full-time
- Background check
- Bachelor of Science
- DOT physical examination
- Paid parental leave
- Paid holidays
Customer Account Manager (Remote opportunity)
Nestlé USA —Seattle, WA
- $120,000 - $160,000 a year
- Remote
- Bachelor's degree
- Contracts
- Senior level
- Health insurance
- 401(k) matching
7d
Sr. Training and Knowledge Management Manager
Okta —Bellevue, WA
- $204,000 - $281,000 a year
- Remote
- Bachelor's degree
- Mentoring
- Fair chance
- Health insurance
- Dental insurance

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trust manager jobs near seattle, wa

Program Manager, Trust & Safety, Prime Video, Prime Video Trust & Safety

Amazon.com Services LLC -
Seattle, WA

Apply Now

Job Details

Full-time
$82,700 - $129,800 a year
23 hours ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

3 years
Senior level
Leadership

Full Job Description

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand across devices worldwide. Within our Trust & Safety organization, we are building the future of automated content classification, leveraging large language models (LLMs) to predict maturity ratings and content descriptors at scale. This role sits at the intersection of Operations, Engineering, and Content Policy, and is critical to ensuring our customers receive accurate, consistent, and trustworthy information to make viewing decisions.
We are looking for a Program Manager who will own the end-to-end prompt lifecycle for our content classification automation systems. You will deeply understand our Standard Operating Procedures (SOPs), translate nuanced policy requirements into precise prompts, rigorously test outputs, and deploy changes to production. You will influence without authority across Science, Engineering, Operations, and Policy teams to drive alignment and deliver results. This is a high-judgment role where you will make strategic tradeoff decisions between precision and recall to optimize classification quality while balancing customer experience and operational efficiency.

Key job responsibilities

Prompt Lifecycle Ownership: Own end-to-end prompt engineering for content classification automation, including drafting, iterating, A/B testing, and deploying prompt changes to production environments.
SOP Expertise & Translation: Develop deep expertise in maturity rating and content descriptor SOPs. Identify critical decision points, edge cases, and nuances that must be translated into prompt logic to ensure automated outputs mirror or is better than human judgment.
Testing & Validation: Design and execute rigorous testing frameworks to validate prompt outputs against ground truth. Analyze false positives and false negatives, and make high-judgment calls on acceptable thresholds.
Precision vs. Recall Tradeoffs: Make strategic decisions on where to optimize for precision (minimizing false positives) versus recall (minimizing missed content), balancing customer trust, regulatory requirements, and operational cost.
Influence Without Authority: Drive alignment and decision-making across Science, Engineering, Operations, Legal, and Policy teams without direct reporting relationships. Build consensus on prompt strategies, escalation paths, and deployment timelines.
Production Deployment & Monitoring: Coordinate production deployments of prompt updates, monitor real-time performance metrics, and rapidly iterate based on output quality signals.
Continuous Improvement: Establish and track KPIs for automation accuracy, coverage, and efficiency. Identify opportunities to expand automation scope and reduce manual review dependency.
Governance & Risk Management: Maintain program governance structures for prompt changes, including change management protocols, rollback procedures, and audit trails.
Cross-Functional Collaboration: Partner with Science teams on model behavior, Engineering on deployment infrastructure, Operations on ground truth labeling, and Policy on evolving content standards.
Knowledge Management & Documentation: Develop and maintain comprehensive documentation of prompt logic, testing results, decision rationale, and SOP-to-prompt mapping to enable knowledge transfer and organizational continuity.

A day in the life
A Day in the Life

Reviewing automation outputs, identifying misclassifications, and diagnosing whether root cause is prompt logic, model drift, or SOP ambiguity.
Collaborating with Science and Engineering partners to configure prompt refinements based on testing insights, influencing prioritization without direct authority over their roadmaps.
Running controlled tests on prompt variations, analyzing precision/recall metrics, and making judgment calls on which version to advance to production.
Meeting with Policy and Operations stakeholders to discuss upcoming SOP changes and translating those into prompt modification plans.
Presenting weekly automation performance summaries to leadership, including tradeoff recommendations and deployment plans.

BASIC QUALIFICATIONS

3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
Experience managing competing priorities and using metrics to drive business decisions
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Bachelor's degree or 3+ years of equivalent professional experience managing programs or in a technology, content moderation, or AI/ML-adjacent environment

PREFERRED QUALIFICATIONS

Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems, or experience in machine learning, data mining, information retrieval, statistics or natural language processing
Experience in trust and safety compliance or risk
Experience in a test-driven and formal QA development environment, including development, staging, production (or equivalent) deployment cycles
Experience driving improvement programs in the operations, engineering and support fields
Experience with statistical methods (e.g., A/B Testing, Regression)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, SEATTLE - 82,700.00 - 129,800.00 USD annually

Apply Now

Refine Your Search

trust manager jobs in seattle, wa

Program Manager, Trust & Safety, Prime Video, Prime Video Trust & Safety

NW Deployment Planner I, GND - Planning, Implementation, Coordination (PIC) Team

Marketplace Business Manager

System Support Specialist - Property Management

Sr. Manager, Design Program Management, Devices and Services Design Team

District Leader, PNW

Senior Program Manager , Selling Partner Trust

Ontology Manager

Principal Product Manager, IAM Security & Agentic Identity

Senior Product Manager, Privileged Access Management

Senior Product Manager - Cloud Infrastructure

Principal Group Product Manager, B2B (Auth0)

Vice President, Product Management - Identity Management

Principal Technical Program Manager - Deployment Scheduling

Senior Technical Product Manager, Observability

AMER DC Delivery Operations Program Manager , Infrastructure

Senior Technical Product Manager, Fleet Operations

Change and Configuration Data Manager – In-Space Systems

Customer Account Manager (Remote opportunity)

Sr. Training and Knowledge Management Manager

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