Top 87 Content moderation Jobs in Seattle Wa

Program Manager, Trust & Safety, Prime Video, Prime Video Trust & Safety
Amazon.com Services LLC —Seattle, WA
- $82,700 - $129,800 a year
- Full-time
- 3 years
- Experience equivalent to degree accepted
- Senior level
- AD&D insurance
- Health insurance
17h
Card Collector! On-Air Talent
OCS —Renton, WA
- Up to $60,000 a year
- Temporary
- Hybrid work
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Experience Specialist
Twitch —Seattle, WA
- $66,300 - $115,400 a year
- Google Workspace
- Research
- Mid-level
- AD&D insurance
- Disability insurance
Customer Support Specialists, AI Response Evaluation
mpathic —Seattle, WA
- $30 - $40 an hour
- Part-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Wellness & Nutrition Content Expert, AI Review, Part-Time
mpathic —Seattle, WA
- $30 - $40 an hour
- Part-time
- Remote
- Psychiatry
- Mid-level
- Communication skills
Quick Apply
Policy Enforcement Specialist, E-Commerce - USDS
TikTok USDS JV —Seattle, WA
- $91,200 - $160,445 a year
- Hybrid work
- Office
- SQL
- Analysis skills
- Paid parental leave
- Paid holidays
Mental Health Writers or Actors, Part-Time
mpathic —Seattle, WA
- $30 - $75 an hour
- Part-time
- Psychiatry
- Adults
- Mid-level
Quick Apply
Moderation Quality Operation Specialist, E-Commerce - USDS
TikTok USDS JV —Seattle, WA
- $91,200 - $160,445 a year
- Hybrid work
- Mid-level
- Project management
- Bachelor's degree
- Paid parental leave
- Paid holidays
Moderation Strategy Operation Lead, E-Commerce - USDS
TikTok USDS JV —Seattle, WA
- $139,650 - $256,500 a year
- Hybrid work
- 3 years
- SQL
- Product management
- Paid parental leave
- Paid holidays
AI Red Teamer, LLM Generalist
Handshake —Seattle, WA
- $32 - $95 an hour
- Contract
- Writing skills
- Research
- Mid-level
Quick Apply
Strategic Program Manager, Emergency Risk Management - USDS
TikTok USDS JV —Seattle, WA
- $91,200 - $160,445 a year
- Hybrid work
- 3 years
- Fair chance
- Senior level
- Paid parental leave
- Paid holidays
TikTok Shop - Content Governance Policy Program Manager
TikTok —Seattle, WA
- $88,920 - $159,600 a year
- Office
- Bachelor's degree
- Fair chance
- Paid parental leave
- Paid holidays
Red Teaming Expert
mpathic —Seattle, WA
- $30 - $60 an hour
- Part-time
- Remote
- Mid-level
- Psychology
Quick Apply
TikTok Shop - Policy & Programs Manager
TikTok —Seattle, WA
- $88,920 - $159,600 a year
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Paid holidays
UX Researcher , UX Reseacher, Amazon Customer Service
Amazon.com Services LLC —Seattle, WA
- $130,100 - $176,000 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Health insurance
1d
Office Manager
Hive —Seattle, WA
- $50,000 - $65,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Regulatory Counsel, Content and Consumer Protection
Google —Seattle, WA
- $252,000 - $352,000 a year
- Full-time
- 7 years
- Office
- Fair chance
- Paid holidays
- Disability insurance
group manager, Community Engagement
Starbucks —Seattle, WA
- $130,300 - $217,400 a year
- 8 years
- Contracts
- Fair chance
- Paid parental leave
- Paid holidays
Cyber Digital Trust and Online Safety Specialist/Sr Consultant
Deloitte —Seattle, WA
- $105,400 - $207,800 a year
- Full-time
- Up to 50% travel
- 5 years
- Master's degree
Data Scientist, E-commerce - USDS
TikTok USDS JV —Seattle, WA
- $136,800 - $228,000 a year
- Hybrid work
- Computer Science
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays

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content moderation jobs near seattle wa

Program Manager, Trust & Safety, Prime Video, Prime Video Trust & Safety

Amazon.com Services LLC -
Seattle, WA

Apply Now

Job Details

Full-time
$82,700 - $129,800 a year
17 hours ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

3 years
Senior level
Leadership

Full Job Description

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand across devices worldwide. Within our Trust & Safety organization, we are building the future of automated content classification, leveraging large language models (LLMs) to predict maturity ratings and content descriptors at scale. This role sits at the intersection of Operations, Engineering, and Content Policy, and is critical to ensuring our customers receive accurate, consistent, and trustworthy information to make viewing decisions.
We are looking for a Program Manager who will own the end-to-end prompt lifecycle for our content classification automation systems. You will deeply understand our Standard Operating Procedures (SOPs), translate nuanced policy requirements into precise prompts, rigorously test outputs, and deploy changes to production. You will influence without authority across Science, Engineering, Operations, and Policy teams to drive alignment and deliver results. This is a high-judgment role where you will make strategic tradeoff decisions between precision and recall to optimize classification quality while balancing customer experience and operational efficiency.

Key job responsibilities

Prompt Lifecycle Ownership: Own end-to-end prompt engineering for content classification automation, including drafting, iterating, A/B testing, and deploying prompt changes to production environments.
SOP Expertise & Translation: Develop deep expertise in maturity rating and content descriptor SOPs. Identify critical decision points, edge cases, and nuances that must be translated into prompt logic to ensure automated outputs mirror or is better than human judgment.
Testing & Validation: Design and execute rigorous testing frameworks to validate prompt outputs against ground truth. Analyze false positives and false negatives, and make high-judgment calls on acceptable thresholds.
Precision vs. Recall Tradeoffs: Make strategic decisions on where to optimize for precision (minimizing false positives) versus recall (minimizing missed content), balancing customer trust, regulatory requirements, and operational cost.
Influence Without Authority: Drive alignment and decision-making across Science, Engineering, Operations, Legal, and Policy teams without direct reporting relationships. Build consensus on prompt strategies, escalation paths, and deployment timelines.
Production Deployment & Monitoring: Coordinate production deployments of prompt updates, monitor real-time performance metrics, and rapidly iterate based on output quality signals.
Continuous Improvement: Establish and track KPIs for automation accuracy, coverage, and efficiency. Identify opportunities to expand automation scope and reduce manual review dependency.
Governance & Risk Management: Maintain program governance structures for prompt changes, including change management protocols, rollback procedures, and audit trails.
Cross-Functional Collaboration: Partner with Science teams on model behavior, Engineering on deployment infrastructure, Operations on ground truth labeling, and Policy on evolving content standards.
Knowledge Management & Documentation: Develop and maintain comprehensive documentation of prompt logic, testing results, decision rationale, and SOP-to-prompt mapping to enable knowledge transfer and organizational continuity.

A day in the life
A Day in the Life

Reviewing automation outputs, identifying misclassifications, and diagnosing whether root cause is prompt logic, model drift, or SOP ambiguity.
Collaborating with Science and Engineering partners to configure prompt refinements based on testing insights, influencing prioritization without direct authority over their roadmaps.
Running controlled tests on prompt variations, analyzing precision/recall metrics, and making judgment calls on which version to advance to production.
Meeting with Policy and Operations stakeholders to discuss upcoming SOP changes and translating those into prompt modification plans.
Presenting weekly automation performance summaries to leadership, including tradeoff recommendations and deployment plans.

BASIC QUALIFICATIONS

3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
Experience managing competing priorities and using metrics to drive business decisions
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Bachelor's degree or 3+ years of equivalent professional experience managing programs or in a technology, content moderation, or AI/ML-adjacent environment

PREFERRED QUALIFICATIONS

Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems, or experience in machine learning, data mining, information retrieval, statistics or natural language processing
Experience in trust and safety compliance or risk
Experience in a test-driven and formal QA development environment, including development, staging, production (or equivalent) deployment cycles
Experience driving improvement programs in the operations, engineering and support fields
Experience with statistical methods (e.g., A/B Testing, Regression)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, SEATTLE - 82,700.00 - 129,800.00 USD annually

Apply Now

Refine Your Search

content moderation jobs in seattle wa

Program Manager, Trust & Safety, Prime Video, Prime Video Trust & Safety

Card Collector! On-Air Talent

Customer Experience Specialist

Customer Support Specialists, AI Response Evaluation

Wellness & Nutrition Content Expert, AI Review, Part-Time

Policy Enforcement Specialist, E-Commerce - USDS

Mental Health Writers or Actors, Part-Time

Moderation Quality Operation Specialist, E-Commerce - USDS

Moderation Strategy Operation Lead, E-Commerce - USDS

AI Red Teamer, LLM Generalist

Strategic Program Manager, Emergency Risk Management - USDS

TikTok Shop - Content Governance Policy Program Manager

Red Teaming Expert

TikTok Shop - Policy & Programs Manager

UX Researcher , UX Reseacher, Amazon Customer Service

Office Manager

Regulatory Counsel, Content and Consumer Protection

group manager, Community Engagement

Cyber Digital Trust and Online Safety Specialist/Sr Consultant

Data Scientist, E-commerce - USDS

I want to receive the latest job alert for content moderation in seattle wa

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