Top 15 Guest experience coordinator Jobs in Sedona, Az

Spa Front Office Supervisor - Mii amo
Enchantment Group Management Company LLC —Sedona, AZ
- $20 - $34 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Recruiting
Quick Apply
Client Experience Coordinator
Sedona Permanent Jewelry —Sedona, AZ
- $18 an hour
- Overtime
- Mid-level
- In-person
- Communication skills
- 401(k) matching
- Employee discount
Quick Apply
12d
Maintenance Administrative Assistant
Hilton Grand Vacations —Sedona, AZ
- On call
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Health insurance
14d
Guest Experience Coordinator
Capital Vacations —Sedona, AZ
- Weekends as needed
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
In-House Marketing Representative - Pinon Pointe Resort, Sedona AZ
Hyatt Vacation Club at Piñon Pointe —Sedona, AZ
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Vacation Sales Coordinator OPC - Pinon Pointe Resort, Sedona AZ
Hyatt Vacation Club at Piñon Pointe —Sedona, AZ
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Pass drug screening
- Health insurance
- Dental insurance
12d
Business Operations Coordinator
Travel + Leisure Co. —Sedona, AZ
- Email
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Wellness program
- Paid holidays
Quick Apply
Coordinator Sales Gallery
Hilton Grand Vacations —Sedona, AZ
- Full-time
- Microsoft Office
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Membership Sales Specialist
Equity LifeStyle Properties —Cottonwood, AZ
- Full-time
- Computer literacy
- Writing skills
- Contracts
- Paid holidays
- Health insurance
Massage Therapist Lead Coordinator - Mii amo
Enchantment Group Management Company LLC —Sedona, AZ
- $35 an hour
- Part-time
- 5 years
- Computer literacy
- Mid-level
Quick Apply
12d
Valet Attendant - Sedona, AZ
Parking Management Company —Sedona, AZ
- $17 - $21 an hour
- Overtime
- Background check
- Clean driving record
- Hotel
- Paid training
- Health insurance
Quick Apply
SE, College Experience Assistant – Verde Valley Campus ST/WS9810
Yavapai College —Clarkdale, AZ
- $16 an hour
- University
- Cleaning
- Leadership
- Health insurance
- Flexible schedule
5d
Sales Coordinator
Holiday Inn —Flagstaff, AZ
- $20 - $23 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Flexible schedule
Quick Apply
Overnight Valet Attendant - Camp Verde, AZ
Parking Management Company —Camp Verde, AZ
- $14.70 an hour
- Overtime
- Background check
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply

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Youth Program Coordinator
All THAT - Teens Hopeful About Tomorrow —Columbus, OH
Plan and coordinate guest speakers, field trips, and hands-on career exposure. Drive 14-passenger mini-buses for field trips and daily transportation.
$21.50 - $23.50 an hour
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Spa Coordinator
Paloma —Columbus, OH
Prepare treatment rooms, dome and lobby lounge areas for guests and members according to housekeeping guidelines. Maintain laundry room and lauder linens.
$14 - $16 an hour
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guest experience coordinator jobs near sedona, az

Spa Front Office Supervisor - Mii amo

Enchantment Group Management Company LLC -
Sedona, AZ

Quick Apply

Job Details

Full-time
$20 - $34 an hour

Qualifications

Spa experience
Property management tools

Full Job Description

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!

At Mii amo, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

Basic Function: Lead the Mii amo Spa Coordinators, Spa Attendants, Concierge and Bell Staff and be responsible for delivering an unequaled spa experience for guests. Work with other managers and supervisors and oversees all aspects of the spa and related services including, but not limited to, developing and monitoring front desk staffing, reservations, locker room and pool/bell staff, SOP’s, check-in-procedures and guest service. Act as additional support and cover shifts as a Spa Coordinator as needed

Work Performed:

Assist Front Office Manager, Spa Coordinators, Concierges, Bell Staff and Lounge Attendants during operations, including positive reinforcement and disciplinary action when appropriate
Monitor and reinforce quality standards through daily feedback with employees as set by Management and Preferred standards
Review staffing levels for today, tomorrow and the next day to ensure levels are appropriate given business needs
Assist in preparing and executing Spa Coordinator, Concierge, Bell Staff and Lounge Attendant evaluations with Front Office Manager
Maintain open communication with management, employees, and guests and communicate all goals and appropriate information with spa staff
Maintain SOPs, Training Manuals and operational checklists
Lead and monitor new hire training for Spa Coordinators, Concierge, Bell Staff and Spa Attendants
Ensure proper procedures of cash handling and billing for services received are being followed
Complete billing adjustments to both guest bills and house accounts
Participate in hiring staff and ensuring proper on boarding/training for maximum efficiency in department
Orchestrate all group billing and communication to coordinator team and accounting department
Continually update department documentation including training binder, SOP and checklists
Ensure arrival preparation is complete including communication of nuggets and room moves
Attend Spa Coordinator, Spa Attendant, Concierge and Bell Staff meetings
Facilitate daily crossover meetings and lounge line ups
Work diligently to uphold facility standards by completing and monitoring completion of walk-throughs
Diligently work towards promoting a team environment within the department and as a resort as a whole
Promote cross and upselling by team members
Cross train and work within Mii amo Reservations as needed
Monitoring and upholding facilities and rooms to Mii amo standards
Work diligently with Spa Supervisors to ensure effective spa operations
Act as MOD in absence of manager to rectify potential guest and staff issues
Fill in when necessary as Front Desk, Reservations, Spa Attendant, Concierge and Bell Staff
Attend necessary meetings at the resort
Other duties as assigned

Supervision Exercised: Spa Coordinators, Spa Attendants, Concierge, Bell Staff

Supervision Received: Front Office Manager, Assistant General Manager, and General Manager

Responsibilities and Authorities:

Serve as a destination guest point person ensuring proper preparation, check-in and check-out procedures
Act as a Maestro specialist to assist in training and monitoring that staff is following the correct procedures for data entry and correcting discrepancies
Support and communicate with Front Office Manager to ensure all supervisor tasks are completed on a daily and weekly basis

Minimum Requirements:

Excellent communication skills and possess a working knowledge of the spa and health industry. Skilled in the operation of hotel Property Management Systems. The ability to read and interpret documents such as safety rules, operating and procedure manuals, reservation printouts and budget reports. The ability to think and respond quickly to pending problems and ability to effectively process information and prioritize tasks at hand. Ability to make decisions that are in the guest and spa’s best interest.

Physical Requirements:

20% Sitting

80% Walking, standing and bending

Lifting/carrying up to 50 lbs.

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to drive golf cart on occasion as necessary

Quick Apply

Refine Your Search

guest experience coordinator jobs in sedona, az

Spa Front Office Supervisor - Mii amo

Client Experience Coordinator

Maintenance Administrative Assistant

Guest Experience Coordinator

In-House Marketing Representative - Pinon Pointe Resort, Sedona AZ

Vacation Sales Coordinator OPC - Pinon Pointe Resort, Sedona AZ

Business Operations Coordinator

Coordinator Sales Gallery

Membership Sales Specialist

Massage Therapist Lead Coordinator - Mii amo

Valet Attendant - Sedona, AZ

SE, College Experience Assistant – Verde Valley Campus ST/WS9810

Sales Coordinator

Overnight Valet Attendant - Camp Verde, AZ

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