Top 1511 Member services representative Jobs in Seven Hills, Oh

Patient Access Representative - Parma
University Hospitals —Parma, OH
- $15.00 - $23.14 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Organizational skills
Patient Access Representative I Parma
University Hospitals —Parma, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg
University Hospitals —Garfield Heights, OH
- $16.40 - $25.66 an hour
- Surgery
- Mid-level
- High school diploma or GED
Talent Developer
UNITED LABOR AGENCY —Cleveland, OH
- $41,000 - $44,000 a year
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
Vocational Rehab RN or CRC
Surety HR —Westlake, OH
- $70,000 a year
- Full-time
- Hybrid work
- RN License
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Occupational Therapy (OT)
Willoughby Post Acute —Willoughby, OH
- Full-time
- CPR Certification
- Management
- Doctoral degree
- Paid time off
Quick Apply
Credit & Accounts Receivable Support Specialist
Confidential —Mantua, OH
- $18 - $19 an hour
- Full-time
- Research
- Office
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Physical Therapist
Alternate Solutions Health Network —Fairview Park, OH
- Full-time
- Management
- Physical & Rehabilitation Medicine
- English
Quick Apply
12d
Senior Capital Projects Engineer
Ross Incineration Services, Inc —Grafton, OH
- On call
- Computer literacy
- Bachelor of Science
- 8 years
Quick Apply
Physical Therapy (PT)
Willoughby Post Acute —Willoughby, OH
- Full-time
- CPR Certification
- Management
- Ability to walk for extended periods
- Paid time off
Quick Apply
Psychologist
Clay Consulting —Fairlawn, OH
- $120,000 - $150,000 a year
- Extended hours
- Microsoft Excel
- Computer literacy
- HIPAA
Quick Apply
Emergency Medical Technician - Basic
Physicians Ambulance Service, Inc. —Brecksville, OH
- $19 - $28 an hour
- Part-time
- Spanish
- CPR Certification
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
Licensed Insurance Representative
Scott McEvoy Insurance Agency —Cleveland, OH
- $75,000 - $100,000 a year
- Contract
- Hybrid work
- Background check
- In-person
- Communication skills
Quick Apply
Investment Compliance Analyst
Stratos Wealth Partners —Beachwood, OH
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Health insurance
14d
Business Development Representative
WARDJet LLC —Tallmadge, OH
- $60,000 - $80,000 a year
- Full-time
- CRM software
- Background check
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
Staff Pharmacist (7 On/7 Off - Third Shift)
AnewHealth —Valley View, OH
- Full-time
- Customer service
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
PRN Pharmacist (Third Shift)
AnewHealth —Valley View, OH
- Part-time
- Customer service
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Regional Account Coordinator (Cleveland, OH)
Statim Logistics —Cleveland, OH
- From $55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Service/Sales Representative
Mora Marketing —Cleveland, OH
- $46,000.00 - $65,747.37 a year
- Full-time
- Background check
- No experience needed
- Office
- Travel reimbursement
- Paid training
Quick Apply
Weekend Admissions Physical Therapist, PT, Senior Living Visits
BAYADA Home Health Care —Parma, OH
- $63 - $73 per point
- Per diem
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Mileage reimbursement
- Paid holidays
Quick Apply
14d

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Patient Access Representative - Parma

University Hospitals -
Parma, OH

Apply Now

Job Details

Part-time
$15.00 - $23.14 an hour

Qualifications

Customer communication
High school diploma or GED
Clinical confidentiality policies
Customer service problem-solving

Full Job Description

Patient Access Representative - UH Parma Medical Center

Part-time 20 hours - 8-hour shifts between the hours of 6:00am and 6:30pm Monday through Friday, rotating weekend and holidays

A Brief Overview

As a Patient Access Representative, you are often the first person patients and families interact with—and your work sets the tone for their entire visit.

In this role, you’ll play a key part in creating a smooth, welcoming, and efficient experience for every patient. You’ll help ensure that registration, insurance, scheduling, and billing information is accurate so patients can focus on their care, not paperwork. Your work also supports providers and care teams by keeping patient flow organized and reducing delays.

You’ll have a direct impact on both the patient experience and the accuracy of the revenue cycle that supports high-quality care.

What You’ll Do

In this role, you will:

Welcome patients by checking them in and out for visits in a professional and friendly way
Answer patient calls, respond to questions, and help schedule appointments
Support patients in enrolling in and using MyChart
Enter, update, and verify patient demographic, insurance, and financial information to ensure accurate records
Communicate important information to providers and care team members to support smooth patient care
Contact insurance companies as needed to help resolve coverage, pre-authorization, or billing questions
Collect and process patient payments, including copays, coinsurance, deductibles, and outstanding balances
Assist patients with completing forms and required documentation
Work within EPIC workqueues, worklists, and inbasket messages to support daily workflow
Schedule referrals and follow-up appointments
Scan and upload documents accurately and in a timely manner into EPIC

How You’ll Make an Impact

You’ll help ensure patients feel supported, informed, and cared for from the moment they arrive. Your attention to detail and communication skills will help:

Keep patient visits running smoothly and on time
Reduce delays and errors in registration and billing information
Improve coordination across care teams
Strengthen the overall patient experience

Team & Additional Responsibilities

You’ll be part of a collaborative care team working across departments and locations to improve patient experience and operational efficiency.

In this role, you will also:

Work closely with colleagues and providers to support a positive patient experience
Participate in emergency preparedness activities as needed
Maintain a clean, organized, and welcoming work environment
Receive cross-training to support other duties when needed
Work at off-site locations if scheduled
Follow all organizational policies, procedures, and standards
Protect patient privacy and maintain confidentiality of Protected Health Information (PHI) in accordance with training and compliance requirements

A Final Note

This role is essential to both the patient experience and the operational success of the care team. If you enjoy helping people, staying organized, and making healthcare run more smoothly behind the scenes, this position offers meaningful daily impact.

Education

High School Equivalent / GED (Required)
Associate's Degree or progress towards degree (Preferred)

Work Experience

1+ years Customer Service (Required)
- 2+ years Customer Service or Customer Service in healthcare (Preferred)

Knowledge, Skills, & Abilities

Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency)
Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency)
Strong organizational skills (Required proficiency)
Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency)
Attention to detail to ensure all patient information is accurate and available (Required proficiency)
Compassion to help patients and caregivers in difficult situations (Required proficiency)
Understanding of the importance of confidentiality (Required proficiency)
Basic knowledge of electronic health records and basic medical terminology (Preferred proficiency)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

Apply Now

Refine Your Search

member services representative jobs in seven hills, oh

Patient Access Representative - Parma

Patient Access Representative I Parma

Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg

Talent Developer

Vocational Rehab RN or CRC

Occupational Therapy (OT)

Credit & Accounts Receivable Support Specialist

Physical Therapist

Senior Capital Projects Engineer

Physical Therapy (PT)

Psychologist

Emergency Medical Technician - Basic

Licensed Insurance Representative

Investment Compliance Analyst

Business Development Representative

Staff Pharmacist (7 On/7 Off - Third Shift)

PRN Pharmacist (Third Shift)

Regional Account Coordinator (Cleveland, OH)

Customer Service/Sales Representative

Weekend Admissions Physical Therapist, PT, Senior Living Visits

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