Top 142 Membership representative Jobs in Sewickley, Pa

Member Service Representative I
GBU Life —Pittsburgh, PA
- $21 - $23 an hour
- Full-time
- Hybrid work
- Finance
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Disability insurance
Customer Support Representative
Five Star Call Centers —Pittsburgh, PA
- $14 an hour
- Full-time
- Remote
- Organizational skills
- Computer skills
- 1 year
- Paid training
3d
Billing Coordinator
Masonic Village at Sewickley, PA —Sewickley, PA
- From $23.75 an hour
- Urgently hiring
- Customer service
- Mid-level
- Databases
- Paid holidays
- Tuition reimbursement
Quick Apply
Car Wash Attendant
Getgo —Sewickley, PA
- Part-time
- Computer skills
- Communication skills
- Outdoor work
- Health insurance
- Dental insurance
Trauma Therapist
Women's Center & Shelter —Pittsburgh, PA
- $58,000 a year
- Weekends as needed
- Background check
- Licensed Clinical Social Worker
- LPC
- Paid training
- Disability insurance
Quick Apply
5d
Safety and Wellness Advocate - Overnight
Passavant Memorial Homes —Pittsburgh, PA
- $47,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Safety and Wellness Advocate
Passavant Memorial Homes —Pittsburgh, PA
- $47,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Business Development Representative
PDC Pharmacy —Pittsburgh, PA
- From $60,000 a year
- Email
- Microsoft Word
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Program Coordinator - Home and Community Services
Passavant Memorial Homes —Allegheny County, PA
- $50,000 a year
- Email
- Experience working with individuals with developmental disabilities
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales / Member Services
Goldfish Swim School - Fox Chapel —Fox Chapel, PA
- $17 an hour
- Part-time
- Children
- Cleaning
- Entry level
- Paid training
- Employee discount
Quick Apply
4d
Entry Level Sales Representative - Fast Track Program - Uncapped Commission (Relocation Provided)
TQL —Pittsburgh, PA
- $55,000 - $75,000 a year
- Full-time
- Customer service
- Office
- Bachelor's degree
- Relocation assistance
- Health insurance
Quick Apply
Insurance Sales Manager
Colonial Life —Pittsburgh, PA
- $100,000 - $155,000 a year
- Contract
- Hybrid work
- Mid-level
- Mentoring
- Recruiting
Quick Apply
2h
Environmental Associate
Michael Baker International —Moon Township, PA
- $57,910 - $79,047 a year
- Full-time
- Ability to walk for extended periods
- Word processing
- Writing skills
- Health savings account
- AD&D insurance
Driver
Masonic Village at Sewickley, PA —Sewickley, PA
- From $17.25 an hour
- Part-time
- Customer service
- DOT physical examination
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Quick Apply
13d
Day Member Services
Planet Fitness - TG3E/CM3 —Cranberry Township, PA
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Account Service Manager - Hybrid
UPMC —Pittsburgh, PA
- $22.52 - $37.40 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
Member Services Representative
Crunch Fitness - Fitness Ventures LLC —Pittsburgh, PA
- $12 an hour
- Part-time
- 18 years or older
- CPR Certification
- High school diploma or GED
- Employee discount
- Gym membership
Quick Apply
Resident Billing Coordinator/Long-Term Care
Masonic Village at Sewickley, PA —Sewickley, PA
- From $23.75 an hour
- Urgently hiring
- Customer service
- Mid-level
- Databases
- Paid holidays
- Tuition reimbursement
Quick Apply
Walk In Wednesdays
Masonic Village at Sewickley, PA —Sewickley, PA
- Part-time
- In person
- Customer service
- Children
- LPN
- Paid holidays
- Tuition reimbursement
Quick Apply
Server - Personal Care
Masonic Village at Sewickley, PA —Sewickley, PA
- From $15.34 an hour
- Part-time
- Serving
- High school diploma or GED
- 16+ years old
- Paid holidays
- Tuition reimbursement
Quick Apply

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Member Service Representative I

GBU Life -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$21 - $23 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Pension plan
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Phone communication
High school diploma or GED
Community relationship building

Full Job Description

JOB SUMMARY

The Member Services Representative I serves as the first point of contact for members, policyowners, beneficiaries, agents, and prospective members. This entry-level role is responsible for delivering exceptional customer service by responding to inquiries regarding life insurance policies, annuities, premium payments, policy benefits, and general account servicing.

The Member Services Representative I provides accurate information, processes routine policy transactions, and resolves member inquiries while maintaining a high level of professionalism, empathy, and confidentiality. This position plays a key role in building member relationships and supporting the organization's commitment to service excellence.

DUTIES AND RESPONSIBILITIES

Customer Service

Provide professional and courteous service through telephone, email, and written correspondence.
Resolve routine customer inquiries concerning policy values, account balances, payment history, beneficiary information, and policy provisions.
Research and communicate requested account information accurately and timely.
Build effective relationships with policyowners, beneficiaries, producers, and internal business partners.
Proactively gather and update customer information during customer interactions.
Respond promptly and professionally to customer complaints, concerns, and service requests.
Assist in customer retention efforts through exceptional service and relationship management.

Policy Serving

Assist with routine policy transactions, including: o Address, phone number, name and ownership changes
Beneficiary updates oPremium payment inquiries
Automatic payment (PAC/ACH) requests oPolicy status requests
Basic billing questions oGeneral account information
Explain required forms and documentation for routine service requests.
Process customer transactions including inflows and outflows of funds.
Process transactions accurately and within established service standards.
Assist with policy changes, claims support, and administrative processing.
Process annuity deposits, life insurance payments, and other service transactions as assigned.
Distribute incoming correspondence and service work items as needed.

Product & Systems Learning

Develop a basic understanding of life insurance and annuity products.
Learn GBU Life’s policies, procedures, and service guidelines.
Use policy administration systems, customer relationship management (CRM) tools, phone systems, and internal resources to assist members.
Supports marketing campaigns and product launches.

Compliance & Risk Management

Properly adheres to company risk management principles: o Adhering and supporting GBU’s Enterprise Risk Management Framework
Understanding and complying with applicable laws, regulations, policies and procedures; completing all required training; executing and monitoring controls effectively (as applicable); appropriately identifying, assessing, escalating and remediating risks, potential issues and control failures (as applicable); and reporting compliance or regulatory concerns to management oUnderstanding and conducting oneself in accordance with the Employee Handbook and preserving GBU’s brand and reputation
Performs other related duties as assigned by management.

QUALIFICATIONS

High school diploma or equivalent required.
Associate degree or coursework in Business, Finance, Insurance, or a related field, preferred.
Prior experience providing exceptional customer service via phone and/or inperson required.
Experience in financial services, banking, insurance, or call center environments, preferred.
Strong verbal and written communication skills.
Excellent problemsolving and active listening abilities.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks in a fastpaced environment.
Proficiency with Microsoft Office and the ability to learn multiple business applications.

OUR BENEFITS

Medical, Dental Vision
Company paid HRA
401(k) + match
Pension Plan
LongTerm & ShortTerm Disability
Life Insurance & AD&D
PTO and VTO (Volunteer Time Off)

About GBU Life

GBU Financial Life is a member-owned, not-for-profit fraternal benefit society founded in Pittsburgh in 1892. Formed to provide financial security and benefits to its members. As Pennsylvania’s largest fraternal, and the nation’s sixth, GBU serves more than 60,000 members across the country with a 49-state sales and marketing footprint which will continue to grow until we are a nationwide provider. GBU partners with a network of 2,000 agents to market and distribute a variety of life insurance and retirement products, including term life, permanent life, and fixed annuities. GBU stays true to its fraternal roots, commitment, and mission by serving as an active supporter and contributor to well-known charities such as American Cancer Society, American Red Cross, and military-focused initiatives, among others. Giving back to the community and integrating the membership into service-oriented activities is an important part of GBU’s fabric and culture.

Apply Now

Refine Your Search

membership representative jobs in sewickley, pa

Member Service Representative I

Customer Support Representative

Billing Coordinator

Car Wash Attendant

Trauma Therapist

Safety and Wellness Advocate - Overnight

Safety and Wellness Advocate

Business Development Representative

Program Coordinator - Home and Community Services

Front Desk Sales / Member Services

Entry Level Sales Representative - Fast Track Program - Uncapped Commission (Relocation Provided)

Insurance Sales Manager

Environmental Associate

Driver

Day Member Services

Account Service Manager - Hybrid

Member Services Representative

Resident Billing Coordinator/Long-Term Care

Walk In Wednesdays

Server - Personal Care

I want to receive the latest job alert for membership representative in sewickley, pa

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