Top 375 Technology Jobs in Seymour Tn

Desktop Support III-Knoxville, TN Office Onsite
Edfinancial Services LLC —Knoxville, TN
- On call
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
IT System Administrator II - Knoxville Office
Edfinancial Holdings LLC —Knoxville, TN
- Mid-level
- Office
- SharePoint
Quick Apply
3d
Application Engineer - AI Trainer
DataAnnotation —Knoxville, TN
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Web Developer (on-site Knoxville, TN)
Keller Group, LLC —Knoxville, TN
- Full-time
- Mid-level
- Office
- JavaScript
- Health insurance
- Dental insurance
11d
Product Manager
Mueller Water Products —Tennessee
- Full-time
- Engineering
- Product management
- Travel
- Paid parental leave
- Employee stock purchase plan
Help Desk Technician
Integracon Technologies —Knoxville, TN
- $17 - $21 an hour
- Full-time
- Hybrid work
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Helpdesk, Application Support Specialist
COUNTY OF BLOUNT —Maryville, TN
- From $24.48 an hour
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
IT Support Technician
CITY OF ALCOA —Alcoa, TN
- $21.74 - $32.27 an hour
- Online Application
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tech-Line Virtual Appliance Technician (Remote), Master Technician
Whirlpool —Knoxville, TN
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Tuition reimbursement
- Employee discount
Help Desk Technician
Smith & Wesson Brands, Inc —Maryville, TN
- Computer literacy
- English
- Office
Digital Service Administrator
UT Federal Credit Union —Knoxville, TN
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
POA&M, ATO & System Documentation Specialist
CGI Group, Inc. —Knoxville, TN
- $63,700 - $139,300 a year
- Writing skills
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Tech Support / Computer Technician / CompTIA A+
Global Engineering & Technology, Inc. (GET) —Knoxville, TN
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- AD&D insurance
- Disability insurance
Quick Apply
2d
Technical Support Engineer, FT, Days
Prisma Health —Maryville, TN
- Full-time
- Hospital
- Mid-level
- Associate's degree
10d
IT User Support Representative
Tennessee Orthopaedic Alliance —Knoxville, TN
- HIPAA
- Mid-level
- Office
- Profit sharing
- Health insurance
13d
IT Field Support Technician
LifeStance Health —Knoxville, TN
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
IT Systems Analyst
ANAKEESTA —Knoxville, TN
- From $26 an hour
- On call
- Computer science
- Computer Science
- Customer service
- Health insurance
- Dental insurance
Quick Apply
General Support Technician
Allevia Technology —Maryville, TN
- $40,000 - $45,000 a year
- Full-time
- Office
- Entry level
Quick Apply
Help Desk Analyst
Altar'd State —Knoxville, TN
- Full-time
- Mid-level
- Office
- POS
Technical Assistance Technician
Integracon Technologies —Knoxville, TN
- Mid-level
- Communication skills
- Health insurance
- 401(k) 4% Match

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technology jobs near seymour tn

Desktop Support III-Knoxville, TN Office Onsite

Edfinancial Services LLC -
Knoxville, TN

Quick Apply

Job Details

Qualifications

Computer operation
Mobile device support
Microsoft Outlook
LAN
Visio
Printer (troubleshooting support)
Documentation tools
Computer hardware
Remote access software
Malware removal support
Desktop applications
WAN
Peripheral hardware support
Active Directory management
Mobile devices
VPN

Full Job Description

Description:

General Purpose of Job

The Desktop Support III is responsible for providing advanced technical support and troubleshooting for desktop systems, applications, and peripherals. This role ensures efficient resolution of complex user issues, enhance overall user experience and contributes to the stability and security of the IT environment. By collaborating with other IT teams and maintaining clear documentation, Desktop Support III is the highest level of escalation on the Service Desk and plays a critical role in optimizing technology performance and supporting organizational goals.

Duties and Responsibilities (Daily and Monthly)

Provide advanced technical support within time limits dictated by Service Level Agreement(SLA)for desktop hardware, software, and peripherals, addressing complex issues that Help Desk can not resolve
Diagnose and resolve technical problems related to operating systems and applications utilizing remote support tools when necessary
Assist end-users with issues related to software installation, configuration, and functionality, ensuring a timely and effective resolution
Maintain accurate records of support requests, resolutions, and user interactions in ticketing system contributing to knowledge base for future reference
Provide guidance and training to Level 1 and 2 support staff and end-users on software usage and best practices for maintaining systems performance
Conduct regular maintenance and upgrades on desktop hardware, including workstations, printers, and mobile devices ensuring optimal performance
Work closely with other IT teams, such as network, processing, and systems, to resolve cross-functional issues and ensure seamless service delivery
Ensure that all systems adhere to company security policies and protocols, including implementing patches and updates in a timely manner
Provide exceptional customer service, demonstrating patience and understanding while addressing user concerns and technical issues.
Identify and escalate unresolved issues to Team Lead, Supervisor or relevant IT teams, ensuring proper documentation and follow-up
Assist in IT projects, such as deployments or migrations by providing technical expertise and support as needed
Assist in managing IT inventory including collecting equipment and ensuring compliance with company procedures and policies
Provide after-hours “on-call” support in accordance with established policy

Execute other assigned tasks as delegated by IT Management

Requirements:

Computer Skills

Windows 10
Active Directory
Basic network knowledge; LAN, WAN, Wireless & VPN
Mobile Devices; Smartphones & Tablets
MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project)
Virus and Spyware removal tools and techniques
Printer Support
Hardware Support

Additional Requirements: Excellent oral, grammatical, written, and multi-tasking skills.

Quick Apply

Refine Your Search

technology jobs in seymour tn

Desktop Support III-Knoxville, TN Office Onsite

IT System Administrator II - Knoxville Office

Application Engineer - AI Trainer

Web Developer (on-site Knoxville, TN)

Product Manager

Help Desk Technician

Helpdesk, Application Support Specialist

IT Support Technician

Tech-Line Virtual Appliance Technician (Remote), Master Technician

Help Desk Technician

Digital Service Administrator

POA&M, ATO & System Documentation Specialist

Tech Support / Computer Technician / CompTIA A+

Technical Support Engineer, FT, Days

IT User Support Representative

IT Field Support Technician

IT Systems Analyst

General Support Technician

Help Desk Analyst

Technical Assistance Technician

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