Top 41 Client services coordinator Jobs in Shaker Heights, Oh

Supportive Services Coordinator (LSW Required)
Benjamin Rose —Cleveland, OH
- $45,000 - $56,000 a year
- Full-time
- Background check
- Experience working with individuals with disabilities
- Computer literacy
- Mileage reimbursement
- Paid holidays
Quick Apply
Client Services & Reception Coordinator
Creekside Financial Advisors —Pepper Pike, OH
- $21.50 - $22.00 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Paid time off
Quick Apply
1d
Medical Services Coordinator
LifeStance Health —Beachwood, OH
- From $21.75 an hour
- Full-time
- Psychiatry
- HIPAA
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
6d
Client Security & Services Coordinator
Community Medical Services —Cleveland, OH
- Full-time
- Addiction Medicine
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
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Client Care Coordinator
Cleveland Hearing & Speech Center —Broadview Heights, OH
- $42,000 - $47,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Maintenance Director/Building Services Coordinator - Arden Courts Westlake
Arden Courts —Westlake, OH
- Full-time
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
6d
Resident Service Coordinator, Villa Serena Senior Apartments
VESTA MANAGEMENT CORPORATION —Mayfield Heights, OH
- $22 - $25 an hour
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Family Services Coordinator
Providence House Inc —Cleveland, OH
- $40,000 - $45,000 a year
- 8 hour shift
- Background check
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Patient Service Coordinator - Full Time
Blue Cloud Pediatric Surgery Centers —Oakwood Village, OH
- Part-time
- Spanish
- Word processing
- Medical office experience
- Health savings account
- Disability insurance
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Meeting & Guest Services Coordinator (Temporary)
Cleveland Foundation Inc —Cleveland, OH
- Temporary
- Mid-level
- 1 year
- Communication skills
Service Coordinator - Dispatcher
Air Force One, LLC —Cleveland, OH
- $25 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Resident Services Coordinator
FRIEDMAN MANAGEMENT COMPANY —Bedford, OH
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year
- Paid training
- Continuing education credits
Quick Apply
Tenant Services Coordinator
CBRE —Cleveland, OH
- $17 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Client Care Coordinator
Older Wiser Life Services —Richfield, OH
- Email
- Background check
- Management
- Word processing
- Referral program
Service Coordinator
FPM - Affordable Housing —North Royalton, OH
- $24 an hour
- Part-time
- Microsoft Outlook
- Experience working with individuals with disabilities
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Client Acquisition & Lead Conversion Coordinator
Aligned Aesthetics —Cleveland, OH
- $17 - $18 an hour
- Part-time
- Remote
- Hospitality
- Entry level
- Work from home
Quick Apply
1d
Full time Customer Service Coordinator
Ladies & Gentlemen Salon and Spa —Cleveland, OH
- Full-time
- Computer literacy
- Computer skills
- Entry level
Quick Apply
Waiver Service Coordinator - MyCare Ohio
WESTERN RESERVE AREA AGENCY ON AGING —Cleveland, OH
- $60,895.11 - $60,895.12 a year
- Full-time
- RN License
- Experience working with individuals with disabilities
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Service Coordinator
Joyce Windows, Sunrooms & Baths —Cleveland, OH
- $20 - $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Director Client and Caregiver Relations
Right at Home Middleburg Heights, OH —Middleburg Heights, OH
- $45,000 - $60,000 a year
- Full-time
- Customer service
- 5 years
- Computer literacy
Quick Apply

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Supportive Services Coordinator (LSW Required)

Benjamin Rose -
Cleveland, OH

Quick Apply

Job Details

Full-time
$45,000 - $56,000 a year

Benefits

Mileage reimbursement
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Loan forgiveness
Life insurance

Qualifications

Computer operation
Fair Housing Act
LSW
Abuse and neglect policy adherence
Regulatory compliance
Client assessment in social work
Clinical case management notes
De-escalation techniques
Elder abuse reporting
Emergency response in crisis intervention
Care planning in social services
Bachelor's degree
Video conferencing software
Productivity software
Video conferences (communication methods)
Experience working with individuals from underserved communities
Legal compliance
Video conferencing systems operation

Full Job Description

Description:

Position Summary:

Responsible for connecting residents/clients with community resources and supportive services to promote housing stability, self-sufficiency, and overall well-being.
Work closely with property management, case managers, and external service providers to ensure residents have access to appropriate social, health, educational, and employment resources.

Essential Duties and Responsibilities

The following description is a general representation of the key duties and responsibilities of the position.

Conduct needs assessments for residents/clients to identify service gaps and barriers to stability.
Supports property management with review of applications, consulting on eligibility and participates in interview process of applicants.
Develop individualized service plans in collaboration with residents.
Provide referrals and coordinate access to community-based services (e.g., healthcare, mental health services, employment programs, childcare, transportation, financial assistance).
Maintain strong partnerships with local service providers and community agencies.
Organize workshops, educational programs, and on-site supportive activities.
Monitor resident progress and update service plans as needed.
Maintain accurate and confidential case notes and documentation.
Assist residents with crisis intervention and conflict resolution.
Track program outcomes and prepare required reports.
Support compliance with funder and regulatory requirements.
Advocate for residents to ensure equitable access to services.
Facilitate educational programs for residents and family members related to health, wellness, safety, financial assistance, resident rights or other appropriate information.
Report all suspected abuse situations to the Housing Manager and/or building property management.
Maintain current knowledge of Federal and State programs for older adults.
Establishes and maintains contacts and visibility in the community through professional affiliations, networking, meetings with advisory and/or advisory groups and others.
Represents management and the property in a positive and professional manner by maintaining positive relationships with residents, vendors and property staff.

Requirements:

Specific knowledge, training or skills required to perform the duties of this position including specific courses, training programs or required certifications.

Bachelor’s degree in social work or related field.
Current and unrestricted Ohio licensure as an LSW.
Experience working with vulnerable populations (e.g., individuals experiencing homelessness, older adults, families, individuals with disabilities, or survivors of domestic violence).
Strong assessment, case management, service planning, and crisis intervention skills, including experience developing individualized service/action plans.
Knowledge of aging-related issues including disability, mental health, abuse, and the aging services network, community resources, and social service systems.
Knowledge of eligibility and application processes for entitlement programs for older adults and familiarity with—or willingness to learn—HUD requirements for senior housing programs.
Understanding of Fair Housing laws, regulations, and legal liability considerations related to service coordination.
Excellent interpersonal, communication, and collaboration skills, with the ability to work both independently and as part of a team.
Strong organizational, time management, documentation, problem-solving, and professionalism skills, with cultural humility and a commitment to combating ageism and promoting participant dignity and autonomy.
Proficiency in Microsoft Office, case management systems, and video conferencing platforms.
Ability to maintain confidentiality and appropriate professional boundaries.
Must have reliable transportation and the ability to travel to meetings within the community and to Benjamin Rose locations during work hours.

Essential Physical Demands and Working Environment

(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.)

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard and telephone.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting is required, up to 20 pounds.
Must be able to travel regularly within service area.
Ability to uphold the stress of traveling.
Regular, predictable attendance is required.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time.
Work environment is stressful at times.

Benefits (available for qualifying roles):

Comprehensive medical, dental & vision coverage
401(k) with employer contributions and match
Flexible Spending Accounts (medical & dependent care)
Paid holidays, plus vacation, sick, and personal time
Eligibility for Public Service Loan Forgiveness (PSLF)

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client services coordinator jobs in shaker heights, oh

Supportive Services Coordinator (LSW Required)

Client Services & Reception Coordinator

Medical Services Coordinator

Client Security & Services Coordinator

Client Care Coordinator

Maintenance Director/Building Services Coordinator - Arden Courts Westlake

Resident Service Coordinator, Villa Serena Senior Apartments

Family Services Coordinator

Patient Service Coordinator - Full Time

Meeting & Guest Services Coordinator (Temporary)

Service Coordinator - Dispatcher

Resident Services Coordinator

Tenant Services Coordinator

Client Care Coordinator

Service Coordinator

Client Acquisition & Lead Conversion Coordinator

Full time Customer Service Coordinator

Waiver Service Coordinator - MyCare Ohio

Service Coordinator

Director Client and Caregiver Relations

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