Top 239 Patient services representative Jobs in Shaker Heights Oh

Patient Services Representative
Signature Health Inc —Beachwood, OH
- Extended hours
- Microsoft Excel
- Pass drug screening
- Primary Care
- Health insurance
- Dental insurance
Patient Service Specialist
Cleveland Clinic —Cleveland, OH
- $15.75 - $21.65 an hour
- Part-time
- Hospital
- Computer literacy
- Basic math
- Dental insurance
- Vision insurance
1d
Part-time Patient Access Rep, Dermatology - Beachwood
University Hospitals —Beachwood, OH
- $15.00 - $23.14 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- In-person
2h
Patient Service Representative
Akron Children's Hospital —Cleveland, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
5d
Patient Service/Front Desk Coordinator
MyEyeDr. —Beachwood, OH
- Part-time
- Administrative experience
- Computer skills
- Communication skills
1d
Health Unit Coordinator
Cleveland Clinic —Warrensville Heights, OH
- $20.75 an hour
- PRN
- Computer literacy
- Inpatient
- High school diploma or GED
- Dental insurance
- Vision insurance
7h
Patient Access Representative - Emergency Department
University Hospitals —Cleveland, OH
- $15.00 - $23.14 an hour
- HIPAA
- High school diploma or GED
- Organizational skills
Patient Access Representative - Parma
University Hospitals —Parma, OH
- $15.00 - $23.14 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Organizational skills
2d
Front Desk Receptionist
Hunter Chiropractic —Warrensville Heights, OH
- $20 - $23 an hour
- Extended hours
- Private practice
- Driver's License
- 1 year
Quick Apply
Patient Access Representative - Cleveland Medical Center
University Hospitals —Cleveland, OH
- $15.00 - $23.14 an hour
- Hospital
- High school diploma or GED
- Organizational skills
Admissions Coordinator
Select Specialty Hospital - Cleveland Fairhill (TCU) —Cleveland, OH
- $23 - $31 an hour
- Full-time
- Customer service
- Medical office experience
- Mid-level
- Dental insurance
- Paid time off
14h
Medical Office Receptionist
Premise Health —Solon, OH
- $18.40 - $23.00 an hour
- Full-time
- 3 years
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
Patient Services Representative- PRN- Cleveland Hts
Cleve Hts Health Center —Cleveland Heights, OH
- PRN
- Customer service
- High school diploma or GED
- 1 year
Medical Receptionist
Cleveland Sight Center —Cleveland, OH
- $17 - $21 an hour
- Microsoft Excel
- Microsoft Outlook
- OSHA
Front Desk Receptionist Coordinator
Attain Behavioral Health Beachwood —Beachwood, OH
- $39,000 - $45,000 a year
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
Patient Service Specialist - CCSR
Cleveland Clinic —Cleveland, OH
- $18.50 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- 1 year
- Dental insurance
- Vision insurance
Medical Receptionist
Vascular Institute of Cleveland —Garfield Heights, OH
- $15 - $22 an hour
- Part-time
- Background check
- In-person
- Communication skills
Quick Apply
7h
Medical Receptionist
Optum —Hudson, OH
- $16 - $29 an hour
- Urgently hiring
- Computer literacy
- Pass drug screening
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Patient Access Representative
Great Lakes Sports & Spine —Willoughby, OH
- $15 - $20 an hour
- Full-time
- Private practice
- Customer service
- Data entry
- Paid training
- Health insurance
Quick Apply
3d
Medical Receptionist
Lake County Foot & Ankle Associates LLC —Cleveland, OH
- Full-time
- Ability to walk for extended periods
- HIPAA
- High school diploma or GED
12d

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Patient Services Representative

Signature Health Inc -
Beachwood, OH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Loan forgiveness

Qualifications

Computer operation
Microsoft Excel
Electronic health records (EHR) management
High school diploma or GED
Productivity software

Full Job Description

Description:

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support

SCOPE OF ROLE

Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.

HOW YOU’LL SUCCEED

Demonstrate a friendly, courteous and welcoming first impression to patients and their families.
Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR.
Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed.
Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed.
Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues.
Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed.
Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR.
Provide administrative support to the office including scanning, faxing and mailing.
Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed.
Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks.
Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times.
Other duties as assigned.

Requirements:

KNOWLEDGE & EXPERIENCE

High School Diploma or equivalent required.
1 year office, customer service, or related experience required. Medical office experience preferred.
Previous experience in a primary care of behavioral health setting preferred.
Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred.
Experience working with an EHR system required; EPIC experience preferred.
Demonstrated proficiency with Microsoft Office, Word, and Excel.

WORKING CONDITIONS

Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

#INDSH1

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Refine Your Search

patient services representative jobs in shaker heights oh

Patient Services Representative

Patient Service Specialist

Part-time Patient Access Rep, Dermatology - Beachwood

Patient Service Representative

Patient Service/Front Desk Coordinator

Health Unit Coordinator

Patient Access Representative - Emergency Department

Patient Access Representative - Parma

Front Desk Receptionist

Patient Access Representative - Cleveland Medical Center

Admissions Coordinator

Medical Office Receptionist

Patient Services Representative- PRN- Cleveland Hts

Medical Receptionist

Front Desk Receptionist Coordinator

Patient Service Specialist - CCSR

Medical Receptionist

Medical Receptionist

Patient Access Representative

Medical Receptionist

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