Top 5292 Shift manager Jobs in Shaker Heights Oh

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Security Supervisor
Antioch Baptist Church —Cleveland, OH
- $23 - $25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
11d
Service Coordinator - Part Time
RHM Real Estate Group —Cleveland, OH
- From $24 an hour
- Part-time
- Master of Social Work
- Writing skills
- Mid-level
Quick Apply
Security Supervisor
JACK Thistledown Racino —Randall, OH
- Writing skills
- Mid-level
- 3 years
Quick Apply
1d
Store Leader (Manager) Trainee
7-Eleven —Bedford Heights, OH
- $19 - $21 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Merchandising
- Health insurance
- Dental insurance
Shift Leader
Robeks Juice —Warrensville Heights, OH
- $15.00 - $18.50 an hour
- Part-time
- No education required
- Quick service & fast food restaurant
- In-person
- Paid training
- Employee discount
Quick Apply
Shift Leader
Five Guys —South Euclid, OH
- $16 - $17 an hour
- Ability to lift 50 pounds
- 1 year
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Online Order Filling Team Supervisor
Walmart —South Euclid, OH
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Assistant Property Manager
Millan Enterprises, LLC —Warrensville Heights, OH
- $21 - $25 an hour
- Temporary
- Mid-level
- Office
- Residential
Quick Apply
Housing Case Manager (CDCA)
Attain Behavioral Health Beachwood —Beachwood, OH
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Operations Manager
Moving Ahead Services —Willoughby, OH
- $65,000 - $110,000 a year
- Full-time
- Bilingual
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
9d
QMHS (Case Manager) - Main
Heart to Heart —Warrensville, OH
- $25 - $40 an hour
- Hybrid work
- Clean driving record
- HIPAA
- Mid-level
Quick Apply
Park Manager
Kids Empire OH LLC —Solon, OH
- $58,656 a year
- Weekends as needed
- Sanitation
- English
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Case Manager - Regency at Chagrin Falls (LSW Preferred)
Quality Moments Behavioral Health —Chagrin Falls, OH
- $20 - $25 an hour
- Full-time
- Skilled nursing facility
- Nursing home
- LPC
Quick Apply
8d
Produce Department Manager
Heinens Inc —Mayfield, OH
- $24 - $29 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Paid time off
Quick Apply
13d
Shift Supervisor
CVS Health —Shaker Heights, OH
- $16 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
Environmental Services Manager
Regency Hospital - Cleveland East —Warrensville Heights, OH
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Disability insurance
- Dental insurance
Operations Supervisor
Hyatt Place Legacy Village —Lyndhurst, OH
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Residential Care Supervisor 1 - 3rd shift
State of Ohio - Developmental Disabilities - Warrensville Developmental Center —Highland Hills, OH
- From $25.72 an hour
- Full-time
- Mid-level
- Residential
- Criminal background check
6d
Building Operations Manager
Benesch Law —Cleveland, OH
- $102,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Work from home
Quick Apply

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shift manager jobs near shaker heights oh

Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in shaker heights oh

Customer Service Manager

Security Supervisor

Service Coordinator - Part Time

Security Supervisor

Store Leader (Manager) Trainee

Shift Leader

Shift Leader

Online Order Filling Team Supervisor

Assistant Property Manager

Housing Case Manager (CDCA)

Operations Manager

QMHS (Case Manager) - Main

Park Manager

Case Manager - Regency at Chagrin Falls (LSW Preferred)

Produce Department Manager

Shift Supervisor

Environmental Services Manager

Operations Supervisor

Residential Care Supervisor 1 - 3rd shift

Building Operations Manager

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