Top 315 Account representative Jobs in Shawnee Ks

Customer Account Specialist
Dairy Farmers of America —Kansas City, KS
- $23 - $25 an hour
- English
- Research
- Mid-level
Quick Apply
Order Management Account Representative 1
Garmin International, Inc. —Olathe, KS
- Full-time
- Oracle
- Mid-level
- Office
Account Coordinator (Kansas)
Unrivaled Teamwear —Lenexa, KS
- Full-time
- Remote
- Oracle
- Computer literacy
- Bachelor's degree
Quick Apply
Account Services Representative
Branded Custom Sportswear Inc —Overland Park, KS
- Full-time
- Microsoft Word
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
12d
Commercial Account Manager
Armed Forces Insurance —Leavenworth, KS
- $49,000 - $58,000 a year
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Paid holidays
- Disability insurance
Sales and Account Retention Representative
SPECTRUM —Overland Park, KS
- $18.00 - $22.30 an hour
- Weekends as needed
- Writing skills
- English
- Mid-level
- Opportunities for advancement
10d
Payroll Account
International Brotherhood of Boilermakers —Kansas City, MO
- $55,000 - $58,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
8d
Inside Sales Account Manager
JEAR Logistics —Overland Park, KS
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Account Sales Representative
Confidential —Olathe, KS
- $45,000 - $55,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid time off
- 401(k) 4% Match
Quick Apply
Sales Account Representative
Uline —Kansas City, KS
- Full-time
- Pass drug screening
- Driver's License
- Bachelor's degree
- Mileage reimbursement
- Paid holidays
20h
Sales Account Representative
Uline —Kansas City, MO
- Full-time
- Pass drug screening
- Driver's License
- Bachelor's degree
- Mileage reimbursement
- Paid holidays
20h
Account Servicing Representative I
UGA Finance —Parkville, MO
- Full-time
- High school diploma or GED
- Ability to sit for extended periods
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
9d
Junior Account Manager
Fulfillment Plus, Inc. —Kansas City, MO
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Office
- Health insurance
- 401(k)
Quick Apply
18h
Accounts Receivable Manager
Westlake ACE Hardware —Overland Park, KS
- $75,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- Management
- Health savings account
- AD&D insurance
Quick Apply
Medical Patient Account Representative
ABS Medical Management —Overland Park, KS
- $17 - $19 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Associate Specialty Account Executive / IV Infusion
Amerita —Kansas City, KS
- $60,000 - $90,800 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Accounts Payable Specialist
LHH US —Overland Park, KS
- $24 - $28 an hour
- Full-time
- Mid-level
- Military encouraged
- Fair chance
- Commuter assistance
- Paid holidays
Quick Apply
14d
Client Account Manager
MCL Talent Partners —Overland Park, KS
- $49,200 - $89,800 a year
- Full-time
- Office
- Driver's License
- Presentation skills
Quick Apply
Account Representative - State Farm Agent Team Member
Nick Reed - State Farm Agent —Shawnee, KS
- $55,000 - $75,000 a year
- Full-time
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
2d
Social Media, Marketing Client Account Manager
Confidential —Belton, MO
- From $42,500 a year
- 8 hour shift
- Hybrid work
- Social media management
- Research
- Mid-level
- Health insurance
- 401(k)
Quick Apply

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Customer Account Specialist

Dairy Farmers of America -
Kansas City, KS

Quick Apply

Job Details

$23 - $25 an hour

Qualifications

Customer communication
Customer returns handling
English
Research
High school diploma or GED

Full Job Description

Provide assigned customer accounts with the best possible customer experience and service in relation to order management activities, general requests, problem solving, and communication. Manage customer orders from receipt of order through cash application, ensuring prompt resolution of any issues which may arise from the time the order is placed through the date of invoice, as well as actively managing any on-going logistics maintenance. Build positive and effective relationships with customers, external contacts (transportation/logistics, brokers) and internal contacts (sales, credit, quality, plants). Analyze each situation as needed and take appropriate action to meet customer needs. Coordinate actions with internal and external contacts. Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Support sales as needed, including generating customer reports.

Job Duties and Responsibilities:

Order Handling
- Consistently monitor SAP for new Electronic Database Interchange (EDI orders and review, and enter any non-EDI customer orders accurately into SAP, within deadlines, and with an awareness of special customer requirements
- Utilize tools including the CSR Dashboard and various reports to maximum order flow (e.g., incomplete order report, orders with shipping past due report, and orders shipped not invoiced report)
- Take ownership and monitor orders through the system from order to release to shipment to any follow-up actions
- Review and edit orders for correct pricing and promotions, sail schedule adherence on LTL loads, pallet load, correctness, and proper ship locations sourcing
- Navigate multiple systems during the order management process
- Process all invoice corrections and credit memos as needed

Account Management
- Provide customer accounts and internal/external contacts with the best possible customer experience and customer service, often functioning as the customers' central point of contact and liaison to DFA
- Facilitate conversations between sales/brokers, transportation, production schedulers/plant employees, customers, and other affected individuals to review, coordinate, and/or resolve change requests, time frame issues, or logistics issues such as shortages, transportation, and product availability
- Confer with the sales managers and brokers to resolve any order price discrepancies prior to invoicing
- Coordinate the return of unwanted or damaged customer products including obtaining proper authorization for said returns
- Clear all supported and resolvable deductions immediately
- Provide the customer with proactive communication regarding order status, logistics issues, and action plans to meet expectations for order delivery. Ensure the sales team and other stakeholders are aligned and informed
- Assist in researching and identifying root cause analysis around account specific issues
- Solicit information regarding forecasted needs from customers as requested

Collaboration
- Work closely with plants on production schedule to meet customer demands
- Build positive and effective relationships with internal/external contacts (plants, sales, credit, customers); learn about their processes, requirements, etc., in order to provide exceptional account support
- Collaborate with peers to determine best solutions to support overall customer service needs
- Coordinate with credit and master data departments on customer setup and maintenance
- Update and maintain customer documents or files using internal recordkeeping systems
- Cross-train and provide back-up assistance to others in the department
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements:

Education and Experience

High School Diploma or GED
- College coursework preferred
Experience in customer service or similar role preferred
Experience in customer account management preferred

Knowledge, Skills and Abilities

Knowledge of supply chain/logistics in a consumer products or related industry preferred.
Intermediate MS Office and SAP experience preferred
Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans

Compensation: $23 - $25 / hour

Quick Apply

Refine Your Search

account representative jobs in shawnee ks

Customer Account Specialist

Order Management Account Representative 1

Account Coordinator (Kansas)

Account Services Representative

Commercial Account Manager

Sales and Account Retention Representative

Payroll Account

Inside Sales Account Manager

Account Sales Representative

Sales Account Representative

Sales Account Representative

Account Servicing Representative I

Junior Account Manager

Accounts Receivable Manager

Medical Patient Account Representative

Associate Specialty Account Executive / IV Infusion

Accounts Payable Specialist

Client Account Manager

Account Representative - State Farm Agent Team Member

Social Media, Marketing Client Account Manager

I want to receive the latest job alert for account representative in shawnee ks

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