Top 69 Technical support occupations Jobs in Shelton, Ct

Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Financial Planning Product Support Specialist
RightCapital —Shelton, CT
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid training
- Health insurance
Quick Apply
Technical Support
Success Systems, Inc. —Norwalk, CT
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
IT Support Analyst
Withersworldwide —New Haven, CT
- Email
- Hybrid work
- CRM software
- Mid-level
- Windows
- Travel reimbursement
Technical Support Specialist
ASSA ABLOY —New Haven, CT
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
13d
Windows Helpdesk Support
Xperteks —Wilton, CT
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Windows
Quick Apply
Support Technician III
Nexus Technologies LLC —Monroe, CT
- From $32 an hour
- Full-time
- Hybrid work
- Azure
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
10d
Support Technician III
NexusTek —Monroe, CT
- From $32 an hour
- Full-time
- Hybrid work
- Azure
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
11d
Systems/Network Engineer
Clinical Insights, LLC —North Haven, CT
- $60,000 - $85,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
- 401(k)
- Tuition reimbursement
Quick Apply
Field Service Support Specialist
CorCystems, Inc. —Ridgefield, CT
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Technical Training Specialist
HomeServe USA —Norwalk, CT
- $68,966.38 - $91,955.17 a year
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
5d
Service Operations Engineer - 2-5 years' experience (Denver,CO/Shelton,CT)
Sectra AB —Shelton, CT
- $75,000 - $105,000 a year
- Mid-level
- Windows
- SQL
- Paid parental leave
- Health insurance
AMS Support
Subway —Shelton, CT
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- 401(k)
- Tuition reimbursement
11d
IT Support Specialist
American IT Solutions Inc —Hamden, CT
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid training
- Mileage reimbursement
Quick Apply
9d
Operations Agent
Boat Fix —Southport, CT
- From $25.13 an hour
- Full-time
- Inventory management
- In-person
- Entry level
Quick Apply
6d
Deskside Support Technician
Kyndryl —Norwalk, CT
- $39,840 - $81,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
IT Specialist (FT)
Marrakech, Inc. —Woodbridge, CT
- $19.06 - $19.57 an hour
- Full-time
- Microsoft Outlook
- Windows
- Driver's License
- Profit sharing
- Paid jury duty
IT Support Specialist
Priceline.com —Norwalk, CT
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Disability insurance
- Health insurance
3d
Computer Technician
Fairfield University —Fairfield, CT
- Weekends as needed
- Background check
- Classroom
- Bachelor of Science
Support Desk Technician
Complete Network Support —Branford, CT
- $46,000 - $55,000 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Cell phone reimbursement
- Opportunities for advancement
Quick Apply

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technical support occupations jobs near shelton, ct

Technical Service and Order Fulfillment Associate

Naiad Dynamics US, Inc. -
Shelton, CT

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Packing
High school diploma or GED
B2B business model
Sales quoting
Attention to detail
B2B
Technical Proficiency
Mechanical knowledge

Full Job Description

Excellent opportunity to join a world-leading designer and manufacturer of Ship Motion control Systems. Technically interesting machinery product line supplied for the worldwide commercial ship, military ship and luxury yacht market sectors.

Position:

Naiad Dynamics US, Inc. (ND) is a dynamic and innovative company committed to delivering cutting-edge solutions to our customers. With a strong focus on customer satisfaction, we are expanding our Service Team and seeking a dedicated Technical Service and Order Fulfillment Associate to join us in providing exceptional technical assistance to our valued customers.

As a Technical Service and Order Fulfillment Associate at ND, you will play a crucial role in ensuring customer satisfaction by delivering timely and effective technical support. The ideal candidate is technically or mechanically inclined, possesses excellent communication skills and is committed to resolving customer issues with a high level of professionalism.

Immediate opening, first shift

Naiad Dynamics US, Inc. Shelton, Connecticut plant

Responsibilities:

Respond to customer inquiries and issues related to our products and services.
Troubleshoot technical problems and provide step-by-step guidance for issue resolution.
Identify and quote required parts.
Collaborate with cross-functional teams to resolve complex technical issues.
Process customer orders and proactively review and work with purchasing and manufacturing departments to ensure on time delivery. Notify customers of any delays and update them on shipping information.
Order fulfillment - select inventory, professionally pack and label parts for shipment.
Communicate effectively and professionally with customers via phone and email.
Ensure a positive customer experience by addressing concerns and providing solutions in a clear and concise manner.
Follow up with customers to ensure their technical issues are resolved to their satisfaction.
Collaborate with team members and management to enhance overall customer support efficiency.
Identify stock-outs and low-stock for reorder.

Candidate Requirements:

Proven experience in technical support role
General knowledge of electrical, mechanical and hydraulic components, systems preferred.
Ability to troubleshoot and problem-solve technical issues effectively.
Customer-focused with a commitment to delivering exceptional service.
High School diploma, higher education or certification preferred.
High computer proficiency in MS Office products, including Word, Excel, Outlook.
Prior use of MRP and/or ERP systems in a production work environment.
Reliable and effective communication skills.
B2B and direct consumer quoting and sales order processing.
Must be reliable, fast & accurate with attention to detail, and able to thrive in a fast paced multivariable, continuously changing production environment.

About Us:

Naiad Dynamics US, Inc. is a well-established subsidiary of Naiad Maritime Group, Inc. with operations in CT, MD and FL and with affiliated companies in the Netherlands, United Kingdom, France and Australia. We supply high quality specialized ship systems throughout the world, as well as machine shop services for all industries including aerospace. We are an ISO 9001: 2015 certified company.

We offer a comprehensive benefits package including major healthcare coverage, dental, 401(k) with immediately vested 100% company match, disability insurance and life insurance. Benefits subject to policy/plan details.

Send resume in confidence to:

NAIAD DYNAMICS US, INC.

Attn: Human Resource Manager

50 Parrott Drive, Shelton, CT 06484

Telephone: 203-929-6355

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Shelton, CT 06484: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support occupations jobs in shelton, ct

Technical Service and Order Fulfillment Associate

Financial Planning Product Support Specialist

Technical Support

IT Support Analyst

Technical Support Specialist

Windows Helpdesk Support

Support Technician III

Support Technician III

Systems/Network Engineer

Field Service Support Specialist

Technical Training Specialist

Service Operations Engineer - 2-5 years' experience (Denver,CO/Shelton,CT)

AMS Support

IT Support Specialist

Operations Agent

Deskside Support Technician

IT Specialist (FT)

IT Support Specialist

Computer Technician

Support Desk Technician

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