Top 500 Customer service representative Jobs in Shively Ky

Sales Customer Support
Idemitsu Lubricants America —Jeffersonville, IN
- From $52,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Technical Customer Service
Rev-A-Shelf —Louisville, KY
- From $20 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
Program Supervisor
Valeris, Inc. —Jeffersonville, IN
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
8d
Healthcare Call Center Representative Scheduler
Baptist Health System KY & IN —Louisville, KY
- Full-time
- Remote
- Background check
- Computer literacy
- Medical office experience
- Paid training
Client Services Representative
Radial, Inc. —Louisville, KY
- $50,065 - $85,025 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Disability insurance
Customer Care Representative- Work From Home in Kentucky
Chewy —Louisville, KY
- From $16 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- No high school diploma
- Health insurance
- Dental insurance
8d
Front Office/Customer Service Representative
Closets By Design Louisville —Louisville, KY
- $20 - $25 an hour
- Urgently hiring
- Office
- No degree
- Organizational skills
- Paid training
- Paid holidays
Quick Apply
4d
Contact Center Banking Rep- (Telephone Banking)
Park Community Credit Union —Louisville, KY
- $21.28 - $21.94 an hour
- Call employer
- High school diploma or GED
- Computer skills
- Ability to lift 25 pounds
Quick Apply
14d
Customer Service Representative
Tailor Made Pest and Wildlife —Louisville, KY
- $20 - $25 an hour
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
CUSTOMER SERVICE SPECIALIST
LOUISVILLE METRO HOUSING AUTHORITY —Louisville, KY
- From $18.49 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Customer Service Representative
McKesson —Louisville, KY
- $15.24 - $25.40 an hour
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- Basic math
11d
Customer Service Rep II
Yusen Logistics —Louisville, KY
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- AD&D insurance
Call Center Representative
Family Allergy & Asthma —Louisville, KY
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- HIPAA
Quick Apply
Customer Service Representative
Lanham Hardwood Flooring —Louisville, KY
- $22 - $23 an hour
- Full-time
- Spanish
- Forklift
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
6d
Contact Center Representative
Autotruck Financial Credit Union —Louisville, KY
- $19.09 - $23.86 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
Medical Contact Center Representative, Inbound and Outbound
Guidehealth —Louisville, KY
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
8d
Customer Service Associate
Variety Stores LLC —Louisville, KY
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Success Specialist
Computershare —Louisville, KY
- Full-time
- In-person
- Communication skills
- Entry level
- Free parking
- Work from home
4d
Customer Service Representative
ZEON Chemicals Inc —Louisville, KY
- Full-time
- 5 years
- Office
- Windows
Quick Apply
Consumer Service Operations Representative
Humana —Louisville, KY
- $40,000 - $52,300 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
8d

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Sales Customer Support

Idemitsu Lubricants America
Jeffersonville, IN

Quick Apply

Job Details

Full-time
From $52,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one
Volunteer time off
Life insurance
Referral program

Qualifications

Inventory management systems
Customer communication
Customer relationship building
Defect resolution root cause analysis
Sales analytics & reporting tools
Team leadership
User training (technical support)
Trend analysis
Managing clients in a customer support role
Data management
Customer engagement
Sales management systems proficiency
Customer support
CRM system proficiency
Process improvement planning
Root cause analysis
Cross-functional collaboration
Technical Proficiency
Cross-functional communication
Excel data analysis

Full Job Description

The Customer Service – Original Equipment Service (OES) serves as the primary point of contact for Original Equipment Service customers and distributors, ensuring accurate order fulfillment, timely issue resolution, and an exceptional customer experience. This role combines customer service, logistics coordination, data management, and analytical reporting to support business operations and drive continuous improvement. The ideal candidate is a proactive problem-solver who can investigate root causes, manage multiple systems and priorities, and collaborate effectively across sales, supply chain, and distribution teams. Success in this position requires strong technical aptitude, attention to detail, and a commitment to delivering operational excellence and customer satisfaction.

Location

Jeffersonville, IN

Why You’ll Love It Here!

Attractive total compensation package
Medical, Dental, and Vision benefits on day 1
Annual merit-based performance wage increases
Performance-based bonus opportunities twice per year
Generous PTO package
Family-like atmosphere that promotes growth and flexibility

Key Responsibilities

Serve as the primary point of contact for O customers and distributors, providing exceptional customer service, resolving inquiries, and ensuring a seamless order fulfillment experience. Investigate and resolve sales order, purchase order, shipment, and system-related issues by identifying root causes and implementing effective solutions.
Manage and maintain critical business data, including customer records, product relationships, sourcing information, dashboards, and reporting tools to ensure accuracy and operational efficiency. Utilize Salesforce, Zendesk, Monday.com, and other business systems to support order management, user training,, troubleshooting, and customer support activities.
Analyze operational and customer data to create reports, monitor performance metrics, trends, and provide actionable insights to support business decisions Partner with cross-functional teams including Sales, Supply Chain, and Distribution to improve processes, support strategic initiatives, minimize service disruptions, and enhance customer satisfaction.
Reconcile daily buyback shipments, review distributor aging statements, and monitor account activity to ensure accurate inventory movement, billing and financial records. Provide leadership support and mentorship to team by assisting with complex customer issues, sharing best practices, supporting training efforts, and contributing to continuous process initiatives.

What You’ll Need To Succeed As An Operations Associate

A customer-first mindset with the ability to build strong relationships and deliver exceptional service to customers, distributors, and internal stakeholders.
Strong problem-solving skills with the ability to investigate issues, identify root causes, and implement effective in a fast-paced environment.
Excellent organizational and time management skills, with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
Advanced proficiency in Excel and the ability to analyze data, create reports, identify trends, and support data-driven decision-making.
Experience working with, ERP, order management, and customer support systems such as Salesforce, Zendesk, Monday.com, or similar platforms.
Effective communication skills, including the ability to collaborate across departments, provide training, and clearly communicate with customers, distributors, and leadership.
A proactive approach to process improvement, with a willingness to identify efficiencies and contribute to operational excellence.
Adaptability and resilience when managing changing priorities, customer needs, and supply chain or order fulfillment challenges.
A collaborative team-oriented attitude with the ability to support colleagues, share knowledge, and provide leadership support when needed.
A high level of accountability and ownership, ensuring accurate data management, order processing, issue resolution, and follow-through on commitments.

About Idemitsu Lubricants America Corporation

Since 1992, Idemitsu Lubricants America Corporation (ILA) has been a leading provider of high-performance automotive lubricants, dedicated to innovation, quality, and sustainability, serving the needs of original equipment manufacturers and consumers across North America. ILA is a subsidiary of Idemitsu Kosan, based in Tokyo. Idemitsu has a strong focus on its people, demonstrated through our unique culture, together with competitive compensation, professional development, and a flexible work environment.

You can find out more at www.idemitsulubricants.com

Idemitsu is committed to a culture of inclusion and diversity - this commitment is embedded in our Core Values and lived through our actions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay: From $52,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Volunteer time off

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in shively ky

Sales Customer Support

Technical Customer Service

Program Supervisor

Healthcare Call Center Representative Scheduler

Client Services Representative

Customer Care Representative- Work From Home in Kentucky

Front Office/Customer Service Representative

Contact Center Banking Rep- (Telephone Banking)

Customer Service Representative

CUSTOMER SERVICE SPECIALIST

Customer Service Representative

Customer Service Rep II

Call Center Representative

Customer Service Representative

Contact Center Representative

Medical Contact Center Representative, Inbound and Outbound

Customer Service Associate

Customer Success Specialist

Customer Service Representative

Consumer Service Operations Representative

I want to receive the latest job alert for customer service representative in shively ky

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