Top 251 Customer service representative Jobs in Shrewsbury, Pa

Customer Account Specialist
CP Flexible Packaging —York, PA
- $20 - $25 an hour
- Mid-level
- Office
- Ability to climb stairs
- AD&D insurance
- Paid holidays
Quick Apply
Client Service Analyst
UnitedHealth Group —Hunt Valley, MD
- $24 - $43 an hour
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
Customer Support Specialist
Shipfusion —York, PA
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Organizational skills
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
Customer Services
Distribution International —York, PA
- $20 - $40 an hour
- Full-time
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
2d
Client Support Specialist
AMERICAN SUBSTANCE ABUSE PROFESSIONALS INC —Cockeysville, MD
- $18.50 - $19.00 an hour
- Remote
- Analysis skills
- Typing
- Communication skills
IDP Call Support Associate
Campbell Soup Company —Hanover, PA
- $37,000 - $50,900 a year
- Full-time
- Spanish
- Office
- Ability to sit for extended periods
- AD&D insurance
- Paid holidays
4d
Customer Service Specialist
Orkin —Cockeysville, MD
- $20 - $25 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
1d
Customer Service Representative
OAKWORKS INC —New Freedom, PA
- Full-time
- Hybrid work
- High school diploma or GED
- Associate's degree
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Member Services Representative I
First Financial Federal Credit Union of Maryland —Sparks Glencoe, MD
- $22 - $28 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Communication skills
Quick Apply
Client Services Specialist
Fulton Bank —Hunt Valley, MD
- $20.43 - $32.31 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Basic math
- Research
- Wellness program
- Health savings account
Customer Service Associate I
Dollar Tree —Shrewsbury, PA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Success Manager
Shipfusion —York, PA
- $70,000 - $80,000 a year
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Pro Customer Service/Sales
Home Depot —New Freedom, PA
- Entry level
- Commercial
Customer Service Representative - State Farm Agent Team Member
Nicole Grove - State Farm Agent —York, PA
- $48,000 - $55,000 a year
- Full-time
- Sales
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Cris Stabley - State Farm Agent —Shrewsbury, PA
- $39,000 - $45,000 a year
- Full-time
- Computer literacy
- Office
- In-person
- Paid training
- Health insurance
Quick Apply
Client Account Manager
Enhanced Computing Solutions —Sparks, MD
- $65,000 - $70,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Print-O-Stat, Inc. —York, PA
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
13d
Licensed Customer Service Insurance Agent
Allstate Insurance Agency - Anna Chiaverini —York, PA
- $50,000 - $65,000 a year
- Full-time
- Office
- Entry level
- Under 1 year
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
Pilatus Aircraft USA Ltd —Westminster, MD
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Customer Service Representative
Atlantic Blue Water Services —Westminster, MD
- $19 - $21 an hour
- Full-time
- Computer literacy
- Administrative experience
- Entry level
Quick Apply
12d

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Customer Account Specialist

CP Flexible Packaging -
York, PA

Quick Apply

Job Details

$20 - $25 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Prescription drug insurance

Qualifications

Managing customer accounts
Confidential information handling
Email customer support
Customer returns handling
Spreadsheets
High school diploma or GED
Managing clients in a customer support role

Full Job Description

C-P Flexible Packaging is a successful and fast-growing essential manufacturing company that uses an impressive array of digital pre-press and wide-web flexographic printing capabilities and extrusion and adhesive laminators to produce creative flexible packaging solutions for our customers. With a primary focus on serving the food industry, C-P specializes in roll stock, pouches, re-sealable packaging and shrink sleeves. With 9 current locations across North America and growing, C-P Flexible Packaging is one of the top 25 flexible packaging companies in the U.S..

In addition to the other advantages of working for CP, we're offering premium pay on top of a very competitive base pay, and bonus opportunities.

Job Summary:
To be the liaison between external customers and the organization regarding the processing, follow-up and expediting of all orders from initial placement through delivery. The

Customer Service Representative has the ability to work independently in managing customer accounts and is a strong, pro-active communicator and “go-to” person for timely order information.

Essential Job Functions & Responsibilities:

Adhere to all company safety policies put safety first in all responsibilities.
Receive and process customer orders while screening information for accuracy and completeness.
Monitor customer orders throughout the graphics and manufacturing processes, advising customers and sales representatives of any significant delays and providing alternatives to ensure customer expectations are fulfilled.
Partner with sales and manufacturing groups to analyze customer forecasts and requirements to develop and maintain customer-specific programs/models.
Initiates customer releases for all shipments and ensures delivery dates are met. Coordinates the expediting of rush shipments and monitors their progress.
Supply analysis and reports to management groups as requested.
Proactively manages customer finished goods inventory levels.
Maintain customer profiles, pricing and customer order status reports.
Manage customer complaints and returned goods initiation.
Contribute in the daily schedule meeting with customer service, department managers, production schedulers and materials manager.
Evaluates policies and procedures to determine new, improved and streamlined approaches to better serve customers' needs.
Provide reporting as required to customers, sales and management groups.
Build customer loyalty through positive customer engagement and service excellence.
Maintain customer service processes, standards and metrics to support the customer-centric organization.
Support technology and innovative service solutions to maintain an "ease of doing business" environment.
Partner with operations/supply chain groups to ensure a best-in-class customer experience.
Other duties as assigned.

Qualifications:

Education: High School Diploma required, but some college education and/or bachelor’s degree are preferred. College education can be offset by work experience in a customer service role.
Experience: successful experience in a customer service related position, preferably with experience in managing customer forecasting and demand information.
Effective communication skills to successfully collaborate both internally and externally to exceed customer expectations.
Ability to assume leadership role and fully manage details of customer accounts and projects.
High level of proficiency using Microsoft Excel and ability to develop and modify spreadsheet applications as needed.
Familiarity with database reporting writing program(s) in order to utilize company ERP information.
Proficient ability to modify reports to customer specific needs.
Ability to work independently and analyze problems to make sound business decisions.
Strong organizational skills and attention to detail.
Maintain positive relationships within a team environment.
Maintain a positive and flexible attitude.

Other knowledge, skills and abilities:

Ability to work well in a team environment.
Must demonstrate the ability to maintain confidentiality of information to Company and Federal standards.
Must be able to adapt to changes in the work environment, manage competing demands and be able to deal with frequent change, delays or unexpected events.
Must be dependable and work within Company conduct standards; consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Physical Demands:

Sitting at a desk for extended periods
Ability to communicate with customers via telephone and computer (email)
Limited or no lifting required.
Ability to climb stairs for meetings and accessing the plant floor and Customer Service area.

Working Conditions:

Office environment
Some time necessary in manufacturing areas
Must adhere to all Company policies and SOP’s regarding conduct and attire while in manufacturing areas including personal protective equipment (PPE) requirements.

Benefits:

Medical, dental, vision, and prescription drug coverage
401(k) plan with generous company match
Paid Time Off
Paid holidays
Company-paid life and AD&D insurance
Company paid short-term disability coverage
Employee Assistance Program (EAP)

Pay: $20-25 hourly

The salary range indicated in the posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications. The posted salary range reflects just one component of our total rewards package. Other components may include participation in our bonus program, group health, dental, and vision insurance, 401k plan, paid time off, and paid holidays.

Quick Apply

Refine Your Search

customer service representative jobs in shrewsbury, pa

Customer Account Specialist

Client Service Analyst

Customer Support Specialist

Customer Services

Client Support Specialist

IDP Call Support Associate

Customer Service Specialist

Customer Service Representative

Member Services Representative I

Client Services Specialist

Customer Service Associate I

Customer Success Manager

Pro Customer Service/Sales

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Client Account Manager

Customer Service Representative

Licensed Customer Service Insurance Agent

Customer Service Representative

Customer Service Representative

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