Top 990 Customer service/sales representative Jobs in Simi Valley, Ca

Specialist, Club Member Services
The Los Angeles Rams —Woodland Hills, CA
- $70,304 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Sales Associate
Boot Barn —Simi Valley, CA
- $16.90 - $20.00 an hour
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply
Sales Support Technician
The Cheesecake Factory —Calabasas Hills, CA
- $26.00 - $28.50 an hour
- Extended hours
- Spanish
- Microsoft Outlook
- Customer service
3d
NEW CAR SALES PERSON
Thousand Oaks Toyota —Thousand Oaks, CA
- Weekends as needed
- Dealership
- Organizational skills
- Communication skills
Quick Apply
Customer Service Representative - State Farm Agent Team Member
John Whitbord - State Farm Agent —Agoura Hills, CA
- $52,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE II
Regal Rexnord —Simi Valley, CA
- $25 - $35 an hour
- Online Application
- Computer literacy
- ERP systems
- Mid-level
- Health savings account
- AD&D insurance
Wellness Advisor/Front Desk Assistant
YogaSix Simi Valley —Simi Valley, CA
- $18 - $22 an hour
- Part-time
- Microsoft Excel
- Sales
- Customer service
Quick Apply
Accounts Receivable Specialist
ENTERTAINMENT EARTH, LLC —Simi Valley, CA
- $22 - $25 an hour
- Hybrid work
- Microsoft Excel
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Ontic —Chatsworth, CA
- $28 - $36 an hour
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- 401(k)
5d
Merchant Support Rep I
Maverick Payments —Calabasas, CA
- $23 - $26 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Provider Patient Concierge Rep
RadNet San Fernando Valley —Thousand Oaks, CA
- $23 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Up to 50% travel
- Mid-level
- Health savings account
- Health insurance
12d
Client Support Representative I
POS360 —Westlake Village, CA
- $22 - $24 an hour
- Full-time
- Hospitality
- Computer Science
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Field Execution Representative
Celsius —San Fernando, CA
- $25 an hour
- Overtime
- Customer service
- Merchandising
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Store Support
Home Depot —Simi Valley, CA
- $20 - $22 an hour
- Entry level
- Time management
Salesforce Administrator – Five9 & Revenue Operations
Allegiance Gold —Calabasas, CA
- From $150,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
12d
Experienced Internet Sales Consultant
Alexander GMC of Simi Valley —Simi Valley, CA
- $50,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
International Franchise seeks Print Production Specialist
Minuteman Press International —San Fernando Valley, CA
- $55,000 - $60,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Automotive Sales Representative
Nissan of Valencia —Valencia, CA
- $35,000 - $150,000 a year
- Weekends as needed
- Dealership
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Internet Sales
Crown Dodge —Ventura, CA
- Up to $150,000 a year
- Full-time
- Dealership
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sales Representative / Account Manager
Uni Universal Electrics Inc —North Hollywood, CA
- $4,000 - $15,000 a month
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Mileage reimbursement
- Flexible schedule
Quick Apply
12d

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Specialist, Club Member Services

The Los Angeles Rams
Woodland Hills, CA

Quick Apply

Job Details

$70,304 a year

Qualifications

Confidential information handling
Microsoft Excel
Web-based survey tools
Microsoft Outlook
Client database systems
Digital survey tools
Conflict management
Time-based sales targets
Customer information system software
Event customer service

Full Job Description

The role of Specialist, Club Member Services is to consistently provide a world-class, on-brand year-round experience for Rams Club Season Ticket Members through timely proactive and reactive relationship building strategies. An ideal candidate is a hardworking, team-oriented individual with strong writing and relationship skills. This individual should demonstrate proven success in a customer service or sales professional setting and be willing to immediately contribute to the goals of the department.

The Specialist will be directly responsible for a defined group of existing Club Season Ticket Members and will participate in all aspects of season ticket renewals, customer service and member events, with a goal of creating an exceptional experience for all member. This role will focus on using CRM tools, member data and touchpoint campaigns to increase their Member's engagement, loyalty, satisfaction, and retention rates.

This person will be an integral part of the overall Rams Client Services Department that will create and deliver best in class gameday service and experiences for all Season Ticket Members, local and visiting fans from around the world. Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required.

Responsibilities:

Successfully achieve the season ticket renewal goal for your assigned accounts and positively contribute to team efforts to achieve the overall renewal and revenue goals.
Effectively manage assigned Season Ticket Member accounts by engaging with Members through daily outbound activities (phone calls, emails, text, and Facebook discussions, etc.). During in-person events and gamedays, engage with Members face-to-face during seat visits or other interactions.
Monitor various inbound communication channels, including, but not limited to, phone, email, text and social media, to assist Season Ticket Members and general fans.
Become an expert on all seat products, benefits, and services to proactively anticipate the needs of our Club Season Ticket Members and guarantee the highest level of satisfaction.
Be a primary fan-facing representative at all Rams home games to ensure an exceptional experience for all ticketed guests. Functions may include, but are not limited to, working member experiences, guest resolution, monitoring inbound communication channels and managing service standards in Club spaces
Assist with Season Ticket Member events and experiences including set-up, check-in and general event operations.
Effectively utilize ticketing software and CRM to manage customer accounts and accurately enter all touchpoints and client information gathered into CRM system.
Work with the Ticket Sales team to ensure smooth account transition from completion of sale to the Club Service team.
Meet with the Manager, Club Member Services to review service activity, including progress on touchpoint campaign and renewal goals.
Other duties as assigned.

Qualifications (Skills/Capabilities):

A dynamic, outgoing, self-motivated individual with outstanding communication and natural customer service instincts
Must have high level of interpersonal skills to handle sensitive confidential situations and information
Ability to communicate effectively with prospects, clients, and fans in a professional manner
Passion for working in the NFL, working in a team environment and interacting with fans
Positive and resilient team-centric attitude with a professional demeanor
Collaborative culture builder that works well with a diverse team
Strategic thinker with the ability to handle multiple tasks with varying deadlines
Strong critical thinking, problem solving and conflict resolution skills
Strength in time management, administrative ability, and organization

Experience & Education:

Four-year college degree or graduate degree
A minimum of one year of experience in premium service or sales, or similar role
Proven ability to meet deadlines and quotas

Technical Knowledge:

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and online survey tools
Experience using Archtics ticketing system and Microsoft/Salesforce CRM
Familiar with social media platforms (Facebook, Twitter, Instagram, YouTube, LinkedIn)

Work Environment:
The Los Angeles Rams is a professional, fast paced, creative business environment. Other environmental conditions:

Housing and transportation within 45 miles of Woodland Hills, CA
Reliable transportation is required for periodic local travel and all work-related mileage will be reimbursed
Ability to work an event-driven schedule, including weekends, evenings, and some holidays. Must be able to work all Los Angeles Rams home games.
Comfortable with face-face, in-person experiences with clients, fans, and prospects
Ability to travel around the stadium interacting with clients and fans during home games
Computer and desk work a significant part of daily activities
Sitting, standing, working with hands for extended periods of time
Occasional lifting of up to 25 pounds may be required

Salary: $70,304/yr + yearly defined bonus plan

The Los Angeles Rams are proud to be an Equal Opportunity Employer.

We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.

#twentry

Quick Apply

Refine Your Search

customer service/sales representative jobs in simi valley, ca

Specialist, Club Member Services

Sales Associate

Sales Support Technician

NEW CAR SALES PERSON

Customer Service Representative - State Farm Agent Team Member

CUSTOMER SERVICE REPRESENTATIVE II

Wellness Advisor/Front Desk Assistant

Accounts Receivable Specialist

Customer Service Representative

Merchant Support Rep I

Provider Patient Concierge Rep

Client Support Representative I

Field Execution Representative

Store Support

Salesforce Administrator – Five9 & Revenue Operations

Experienced Internet Sales Consultant

International Franchise seeks Print Production Specialist

Automotive Sales Representative

Internet Sales

Sales Representative / Account Manager

I want to receive the latest job alert for customer service/sales representative in simi valley, ca

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